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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Exterior
Point of interest
Point of interest
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Cape Fear Community College
    ‪3 min walk‬
  • The Cotton Exchange
    ‪3 min walk‬
  • Wilmington Convention Center
    ‪4 min walk‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Lobby

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Embassy Suites by Hilton Wilmington Riverfront

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is €220
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Embassy Suites by Hilton Wilmington Riverfront

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco Wilmington hotel in Downtown Wilmington with free airport shuttle
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Riverwalk and 3 minutes by foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 5-60 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 565 out of 1098 reviews
Rating 8 - Good. 241 out of 1098 reviews
Rating 6 - Okay. 150 out of 1098 reviews
Rating 4 - Poor. 81 out of 1098 reviews
Rating 2 - Terrible. 61 out of 1098 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right next to the Wilmington River Walk. We were there during the Marine Corps birthday celebration and enjoyed seeing the Marines in their dress uniforms. We would have liked to have spent more time in the pretty outdoor area but there was already a large group celebrating in that area. Will definitely return for another weekend.
Stayed 1 night in Nov 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Failure
We didn't expect to haul our own luggage to the 5th floor in a Luxury Hotel. Parking lot was behind the hotel and creepy on night of arrival. Our bathroom smelled of urine and the sink didn't drain. Night time housekeeping got rid of the smell but couldn't fix sink. Late supper in hotel restaurant was fair at best. Hilton wouldn't adjust our rates because of third party reservation. They gave us free parking and a restaurant coupon instead. Second day the sink was fixed but the smell was back as was the cleaning crew. Management was supposed to call and address these issues with us but never did. Nighttime assistant manager offered us a free night to give them a chance to make it up to us, but haven't received it yet. Breakfast was good though.
Stayed 2 nights in Nov 2024

8/10 Good

Sharleen

Travelled with group
Liked: Cleanliness, amenities
Nice hotel in a great area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melka, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Great options around the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location and is clean. The breakfast buffet was excellent and well-managed.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

2/10 Terrible

Sal

Business traveller
Disliked: Cleanliness
Highly disappointed, hotelchad a foul Oder
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vie was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda Ann

Liked: Cleanliness, staff & service, property conditions & facilities
staff was awesome
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor was dirty and the bathroom fixtures had alot of dust. Hair dryer was sticky. The two drinking glasses were dirty with previous user's lip imprints. Had to hold down toilet handle to flush. Toilet seat had some type of residue that required cleaning. Interior door knob of bathroom came off when simply turning it to close. The space between the sink faucet and sink basin was so narrow you couldn't fit hands under faucet for proper hand washing. Also couldn't get a water bottle under faucet to refill. Hot water in shower randomly became scalding hot. Waited 40 minutes for our dinner in the restaurant for a burger and shrimp tacos even though we were one of only two tables. The other table only got an app and dessert. People at bar were complaining that no one was at bar to tend, saying, "Doesn't anybody work here?" We only saw one waitress who was also bartending for the whole restaurant. Breakfast service was much better. Server was very kind and pleasant and so was the hostess. Sadly, the French toast was overcooked and burnt on the edges. We prepaid for a buffet breakfast but we find out only the buffet was available on the weekend. 20% gratuity automatically charged for meals. We had very high expectations but we're greatly disappointed. We are current and former professionals in the hospitality industry - travel agent and chef with 33 years experience. No shuttle for local theatrical venue. Walked 5 blocks to and from venue.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Called in problem with AC..walked in room 79 degrees…Maintenance came quickly and corrected but the AC would go down to 67 with no thermostat adjustment..ugh
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayne

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

STUART, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and clean. Great view of the battleship from top floor windows. Would stay here again next time i visit.
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Stayed 1 night in Jul 2024

4/10 Poor

Jodi

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing
Very disappointed in this hotel. Didn’t match pictures online. Paid for room with “historic” view, picture below of actual view much different. Room was in need of maintenance. Bathroom shower time Very old and windows need to be replaced. Bartender extremely rude. Asked for cups of ice with a large purchase of other things, told there are ice machines on the floor. If it’s not working call for maintenance. Expected a lot more from this property. Many other better choices in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch minus one thing
Lovely hotel, wonderful view. One issue-no refrigerator or microwave in the room. If you are staying for multiple days, it would be quite inconvenient. Otherwise, nice clean room, great beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Koren

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I am in Wilmington
Stayed 3 nights in Oct 2024

4/10 Poor

lynn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
👎👎
$760 for 2 night stay. The lobby smelled of sewage. Broken shower head, broken make-up mirror & the safe did not work. When we called to switch rooms the staff was very receptive. But, they explained the safe batteries are no longer being made & they have no accounting for which rooms have functional safes. It is obvious that Hilton is suffering financially as they are letting their hotels deteriorate. We are “ Honor” members & have elected to switch to other hotels.
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Second time I’ve stayed at this hotel. Excellent location for my Ironman race.
Stayed 1 night in Oct 2024

6/10 Okay

Matthew, Great Falls

Liked: Staff & service
Great location, beautiful setting but property felt really worn out
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the River Walk!
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 2 nights in Oct 2024