SureStay Hotel by Best Western Williams - Grand Canyon

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Williams - Grand Canyon

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Lobby
Desk, laptop workspace, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
800 East Route 66, Williams, AZ, 86046
  • Canyon Coaster Adventure Park
    16 min walk
  • Thunder Eagle Native Art
    2 min drive
  • Bearizona
    2 min drive
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    33 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 41 sq m
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Hotel by Best Western Williams - Grand Canyon

Timezone: America/Phoenix Located in Williams, Super 8 by Wyndham Williams East/Grand Canyon Area is in the historical district, within a 5-minute drive of Thunder Eagle Native Art and Buckskinner Park. This motel is 32.1 mi (51.6 km) from Northern Arizona University and 31.6 mi (50.9 km) from Flagstaff City Hall. Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily. Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. Additional amenities at this motel include tour/ticket assistance and a picnic area. For your convenience, a complimentary breakfast is served daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Guests may use a train station drop-off service for a surcharge, and free self parking is available onsite.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Williams - Grand Canyon. During your stay, you're just a quick walk from Kaibab National Forest. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Kaibab National Forest and a 1-minute drive from Canyon Coaster Adventure Park
  • Pets welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at SureStay Hotel by Best Western Williams - Grand Canyon. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Williams - Grand Canyon was completed in August 2023.

Smoking is allowed in designated areas at this Williams hotel.

Guests are served free English breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Food and drink

  • Free English breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room
  • Thin carpet in public areas
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – August 2023
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Super 8 Wyndham Williams East/Grand Canyon Area Motel
Super 8 Wyndham East/Grand Canyon Area Motel
Super 8 Wyndham Williams East/Grand Canyon Area
Super 8 Wyndham East/Grand Canyon Area
Super 8 Williams / Grand Canyon Area
Super 8 Williams Canyon Area
Surestay By Williams Canyon
Super 8 by Wyndham Williams East/Grand Canyon Area
SureStay Hotel by Best Western Williams Grand Canyon
SureStay Hotel by Best Western Williams - Grand Canyon Hotel
SureStay Hotel by Best Western Williams - Grand Canyon Williams

SureStay Hotel by Best Western Williams - Grand Canyon Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 243 out of 1000 reviews" "
Rating 8 - Good. 329 out of 1000 reviews" "
Rating 6 - Okay. 214 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 93 out of 1000 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
A/C was not cooling
Stayed 1 night in Aug 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lesley

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Amenities, property conditions & facilities
The ac kept cutting off
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool questionable but rest good
Check in was very good and we were given good advice on a number of things. Rooms were clean and tidy and the bed were comfortable. WiFi was good in the room. Breakfast was very good. Only slight problem was the grandchildren wouldn't go in the pool as they said it had algae in it, I believe it was the paint flaking off.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Just no
When we got there thw room we booked was not handicap accessible so the man at the desk did make accommodations for us with 2 rooms i stead of the suite we booked and that was great. Rooms were clean but one room the dpor didnt lock and the handle broke so if you were outside uou couldnt open it to get inside haha after a bit of time they fixed it. Thw 2nd room the toilet handle fell off. I was told the hardware store was closed so they couldnt fix it. The kicker was he told me i just needed to take the lid to the tank off and pull up the lever. Ummmm I shouldnt have to do that in a hotel. So there are good and bad points to staying here again very clean.
Stayed 1 night in Jul 2024

4/10 Poor

susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
outdated hotel - pictures deceiving
hotel is dated and needs update. Breakfast did not have many options. bathroom was missing conditioner and soap in shower, dark rooms. Front desk staff was friendly. pool is small and sits in parking lot.
Stayed 2 nights in Jul 2024

6/10 Okay

Tara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel wasn't that bad. There were only 2 things that really stick out and 1 was out of there control. The pool, my kids went swimming in it for about 2.2 seconds and came back inside, although it looked clean and clear it smelled like sewage. Im not sure if its hard water or what but it was pretty gross smell. And the other was a power outage for hours. We were told another hour it should be back on so we went for dinner, came back still no power so we found another hotel for the night. The staff were very good about it though and they did refund our 2 rooms for our last night. The continental breakfast is very good, and the staff are very friendly and knowledgeable of the area. For a small town williams has a lot to offer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Travelled with family
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't book it again
City of Williams didn't have to many options to spend a night. Room condition wasn't great. Pool had a horrible smell and after one of my children jumped in, the rest of us decided not to go in. Breakfast was OK.
Stayed 1 night in Jul 2024

2/10 Terrible

Krishna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking in the hotel there was no power (Electricity) for 2 plus hours. Once I asked in front desk there reply was we do not have any backup and once power resumes you have it. They mentioned last week had same issue. I need full refund for that hotel. That was terrible experience. 6am morning someone was knocking ceiling from first floor too hard. Not feeling safe
Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Liked: Staff & service
.
Stayed 1 night in Jul 2024

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated and need of repair. Breakfast area is very cramped.
Stayed 1 night in Jul 2024

6/10 Okay

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We travelled for the 4th of July. The motel was clean, older, and no-frills. But everything worked and was clean. Thank you.
Stayed 1 night in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the office was very nice. The check-in and check-out process went smoothly. The room was large enough and clean. There was a fridge, microwave, and a desk in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Great location to visit Williams and Bearizona Kind reception staff Nice little pool
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient & great service!
Stayed 2 nights in Jul 2024

8/10 Good

JANA

Stayed 1 night in Jul 2024

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will not stay again
We stayed there 3 nights . Up early and NO BREAKFAST. Because you only serve from 7 am till 9 am. What a waste of my money there. Your cleaning lady which I never was able to meet did a good job every morning. That is all good I can say about our stay. Your front desk was lazy and very uninformed about the area. I ask the population of Williams Az and her response was “ I don’t know and I don’t care” Yes not friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Wendie

Travelled with partner
Clean and quiet
Stayed 1 night in Jun 2024

6/10 Okay

Kelley

Travelled with partner
Liked: Staff & service
Clean rooms, good parking and minutes from town. Tberes a breakfast that is hot but you will be served the same breakfast EVERYDAY. Pool is outside and was not to my liking. However many children enjoyed it.
Stayed 3 nights in Jun 2024

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Girls at the desk were not helpful and made us feel as though we should not be asking any questions about the hotel or surrounding area.
Stayed 2 nights in Jun 2024

4/10 Poor

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Great
Needed a place to stay for the night before heading to the Grand Canyon in the morning. While the front desk staff was friendly, the room left a lot to be desired. VERY small, quite possibly the smallest room I’ve ever stayed in. Barely had room to open our suit cases and move about. On top of that, the room was dirty. Found popcorn behind the chair, #2 stains in the toilet, hairs that weren’t ours throughout the room. Very out dated. After traveling for 8+ hours, we just got to sleep and left asap.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Amenities, property conditions & facilities
Good stay but alittle noisy
Stayed 5 nights in Jun 2024