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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Exterior
Free daily continental breakfast
Premium bedding, pillow-top beds, individually decorated
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪5 min walk‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Rend Lake
    ‪5 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premium bedding, iron/ironing board, bed sheets, alarm clocks

Country Garden & Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.1 out of 5, (458)
The price is €84
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Country Garden & Suites

About this property

SureStay Hotel by Best Western Whittington Rend Lake

Hotel with free breakfast, a quick walk to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at SureStay Hotel by Best Western Whittington Rend Lake. During your stay, you're just a quick walk from Pheasant Hollow Winery. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute walk from Pheasant Hollow Winery and a 2-minute drive from Wayne Fitzgerrell State Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly SureStay Hotel by Best Western Whittington Rend Lake also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Whittington hotel is smoke free.

Guests are served free continental breakfast daily from 5 AM to 9 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 778 reviews
Rating 8 - Good. 219 out of 778 reviews
Rating 6 - Okay. 60 out of 778 reviews
Rating 4 - Poor. 24 out of 778 reviews
Rating 2 - Terrible. 18 out of 778 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Stayed 1 night in Dec 2024

10/10 Excellent

Joann, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were great! Very clean rooms!
Stayed 1 night in Dec 2024

8/10 Good

Ken

.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times, and this hotel is always the most pleasant, accommodating and cleanest hotels we have stayed at. We are never disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for traveling with our dog
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly! Wonderful hotel, it is our third stay here. Highly recommend this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Amber

Stayed 1 night in Dec 2024

8/10 Good

LaWanna

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off the interstate
Stayed 1 night in Nov 2024

8/10 Good

Vance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is basic but it’s clean and the staff are really nice. They used to have a few hot items at breakfast, but unfortunately this time it was bagels or yogurt. The breakfast was something we were looking forward to. Not a deal breaker overall. We would stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Eighty Four

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the property were helpful and nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Payal

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here, perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room had a slight to moderat "musty" smell. Otherwise, room, hotel and outside area imaculately clean. Staff friendly & helpful. Safe place to stay when traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Business traveller, Travelled with pets
Liked: Amenities
Very comfortable, nice and clean hotel. Staff was very pleasant and parking was convenient, we had a large stock trailer.
Stayed 1 night in Nov 2024

6/10 Okay

zack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service
The hotel was not near restaurants or stores.
Stayed 1 night in Nov 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mary Joy

Travelled with partner
Liked: Staff & service
It was super clean and the staff were nice, but the breakfast was extremely limited (only bagels and yogurt and cream cheese, and one apple for the entire building) and no water - we were told to drink the tap. There were some ants on the side tables and a cricket in the bathroom - which you are in the middle of the woods/camping areas, so definitely understandable. The beds were very comfortable, and the area surrounding is pretty quiet! The gas station next door sells good breakfast sandwiches as an alternative.
Stayed 1 night in Oct 2024

10/10 Excellent

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
This is an older hotel but our room was spotlessly clean, the employee at front desk was very friendly, and the beds were comfy. We would absolutely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Randol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

kim

Liked: Cleanliness, room comfort
Had to have room keys redone every day during a 3 nighr stay. Day desk attendant always gone. Took 3 attempts over a two hour period to check in as we watched her walk around the parking lot on the phone. Night attendant was terrific.
Stayed 3 nights in Oct 2024

10/10 Excellent

Corteney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024