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Leeward Pavilion

Bed Count 1 King Bed Maximum Occupancy 2 Max

Windward Pavilion

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Qualia, you'll be within walking distance of Hamilton Island Marina. Free breakfast, free self-parking and a free round-trip airport shuttle are available.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by Pebble Beach, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body wraps or deep-tissue massages at Spa qualia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and sailing
  • Just a 1-minute drive from Whitsunday Islands National Park and a few minutes from Point Henning Pavilion
  • Free airport shuttle service

Qualia ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Qualia

Everyone (1)
5 out of 5

Posted by on 23 Jan 2019

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Renovations + Closures

The property will be renovating from 2 December 2024 to 7 December 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

All-inclusive Details

  • Service charge not included
  • All non-motorized water sports included

Property Features

Qualia offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Spa services, a library, and gift shops/newsstands are also featured at the luxury Qualia. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 5-star Whitsundays resort is smoke free.

  • 1 floor
  • 60 guestrooms or units
  • 2 dining venues
  • Cooked-to-order breakfast (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Internet access in public areas - high speed

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Qualia offers 60 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower and hairdryers. This Whitsundays resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Fridge
  • Espresso maker
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Pebble Beach – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Long Pavilion – This restaurant serves breakfast and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Kayaking on site
  • Helicopter/aeroplane tours on site
  • Sailing on site
  • Boat tours on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa qualia. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

VIP chaffeur transfers from the airport/marina to the island are arranged for all guests. Guests are asked to contact the property in advance of arrival to schedule check-in/out.

For dining/tours/activities, guests must reserve them in advance by using the contact information on your booking confirmation

Qualia offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 16
  • No gap period between guest stays

Hotel Names

  • qualia
  • qualia Hamilton Island
  • qualia Hotel
  • qualia Hotel Hamilton Island
  • qualia Resort Hamilton Island
  • qualia Resort
  • Qualia Resort
  • Qualia Whitsundays
  • Qualia Resort Whitsundays

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.