Cloud 9 Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Property entrance
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast
Standard Condo, Multiple Beds, Kitchenette | Room amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Free WiFi

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Scott Safety Centre
    10 min walk
  • Allan and Jean Millar Community Centre
    12 min walk
  • Whitecourt and District Forest Interpretive Centre
    16 min walk
  • Whitecourt, AB (YZU)
    9 min drive

Room options

Standard Condo, Multiple Beds, Kitchenette

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 Queen Bed (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchen

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds, Kitchen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and a 24-hour front desk
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Scott Safety Centre and Allan and Jean Millar Community Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served free full breakfast daily from 5:30 AM to 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM–8:30 AM

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Cribs (infant beds) are available for CAD 10 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10 per stay
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 512 reviews" "
Rating 8 - Good. 160 out of 512 reviews" "
Rating 6 - Okay. 38 out of 512 reviews" "
Rating 4 - Poor. 7 out of 512 reviews" "
Rating 2 - Terrible. 4 out of 512 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with family
Liked: Amenities
Great place. Would stay anytime in the future. Also affordable
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Stayed 2 nights in May 2024

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Rooms have been recently renovated, and quiet rooms on second floor at rear of building And a hot breakfast included!
Stayed 1 night in Sep 2024

8/10 Good

Christopher, Edmonton

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

kristoffer

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It exceeded my expectation especially when they gave us freebies for the dogs and accomodated our other requests such staying til 1pm to check out. We had a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Adebola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a great price!
Stayed 1 night in Aug 2024

8/10 Good

Klara

Liked: Cleanliness
Small breakfasts
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Stayed 1 night in Aug 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service
The room was renovated and you can tell they are working to improve more areas. The breakfast was good with generous portions. Staff were friendly and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone Tony, Slave Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Stayed 2 nights in Aug 2024

6/10 Okay

Rodney

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cassie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome front desk at check in Great room n cleanliness was good. Bed was comfy. Great price
Stayed 1 night in Aug 2024

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very very friendly! Breakfast was pretty good too.
Stayed 1 night in Aug 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate, slept too late for breakfast, room was clean.
Stayed 1 night in Aug 2024

8/10 Good

Kendall

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second floor room with only stairs wasn’t fun with fair amount of luggage. Room was nice and large size. The breakfast was also very good and convenient. The variety of items rotated daily which was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer care service
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value.
The room was recently renovated and is in excellent shape. The included breakfast was a cooked when you came into the breakfast area. Stay was knowledgeable and friendly. For a 2 star hotel this was, well... excellent. We'll stay here whenever we're in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people!
Stayed 1 night in Aug 2024

8/10 Good

Chelsie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great little Inn ! The rooms were clean, the staff were extremely pleasant and personable, which made you feel right at home. My only thing was the bed was very hard and uncomfortable for me. I didn’t get a chance to have their complimentary breakfast as we slept in, but when I checked out I could still smell it and it smelt wonderful. Would definitely stay here again if we’re in the area.
Stayed 1 night in Aug 2024