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Sonesta White Plains Downtown

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta White Plains Downtown

Indoor pool, pool loungers
Reception
Exterior
Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Free airport shuttle
  • Pool
  • Room service
  • Pet-friendly

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    ‪5 min walk‬
  • White Plains Hospital Center
    ‪14 min walk‬
  • Galleria at White Plains
    ‪16 min walk‬
  • White Plains, NY (HPN-Westchester County)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, Multiple Beds (Murphy Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds (Murphy Bed)

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Room, 1 King Bed, Corner

Superior Room, 1 King Bed, Corner

Superior Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Multiple Beds (Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, Multiple Beds (Sofa Bed)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (One Bedroom)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Bathtub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Multiple Beds (King + Two Queens + Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, Multiple Beds (King + Two Queens + Sofa Bed)

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, Multiple Beds (King + Two Doubles + Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, Multiple Beds (King + Two Doubles + Sofa Bed)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HYATT house White Plains

Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1004)
The price is €182
for 1 room
includes taxes & fees
7 Feb - 8 Feb
HYATT house White Plains

About this property

Sonesta White Plains Downtown

Hotel with a 24-hour fitness center, a quick walk to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Airport pick-up is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta White Plains Downtown. During your stay, you're just a quick walk from The Westchester Mall. Enjoy features like free airport pick-up service, plus an indoor pool and a restaurant.
  • Enjoy American cuisine while dining at Mix Bar and Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 5 minutes by foot from The Westchester Mall and a 3-minute drive from Westchester County Center
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta White Plains Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta White Plains Downtown. Parking is available for a fee. A complete renovation of Sonesta White Plains Downtown was completed in July 2024.

This White Plains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0.00 per day)

Parking and public transport

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • On-site parking includes off-street options
  • Free pick-up airport shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – July 2024
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta White Plains Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 675 out of 1155 reviews" "
Rating 8 - Good. 249 out of 1155 reviews" "
Rating 6 - Okay. 117 out of 1155 reviews" "
Rating 4 - Poor. 69 out of 1155 reviews" "
Rating 2 - Terrible. 45 out of 1155 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saphire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Walkable community.
Stayed 1 night in Oct 2024

8/10 Good

JUDY, Staten Island

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I like location this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

TwensQueen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta is close to everything, which made it super convenient. I enjoyed that there was shuttle service from the hotel. The elevators were a bit irritating, but fine once one finally came after several attempts to call it. Otherwise, the place is clean, the bed is comfortable, there are ample towels in the bathroom, and overall comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff could not have been more attentive.
Stayed 4 nights in Oct 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean hotel. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean rooms, quiet area. We had left our food in the fridge after checking out, and the staff were kind enough to retrieve it for us.
Stayed 1 night in Oct 2024

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Close To everything. Staff was very professional and friendly
Stayed 1 night in Oct 2024

6/10 Okay

Masoud

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom had problems.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

arlene

Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jerlisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nathali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Majlinda

Liked: Property conditions & facilities
It was a pleasure ,-and highly recommended okace
Stayed 3 nights in Oct 2024

10/10 Excellent

Noriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and security was good. Staff was friendly and polite. Close to the mall.
Stayed 1 night in Oct 2024

8/10 Good

Valerie, Yonkers

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of food options on the in house menu.
Stayed 3 nights in Oct 2024

10/10 Excellent

GIOVANNI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff. Would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, relaxing stay
Relaxing, clean, great customer service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

The restaurant situation was unacceptable. Room service arrived with plastic cutlery and there was no housekeeping services. That is fine for a Days Inn but not a hotel that cost you 900 dollars for two nights!
Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was nice but not sure why they stuck in that destination fee.
Stayed 1 night in Oct 2024

4/10 Poor

Maureen

Stayed 1 night in Sep 2024