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Sonesta White Plains Downtown

4.0 star property
VIP Access

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Photo gallery for Sonesta White Plains Downtown

Indoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Free airport shuttle
  • Pool
  • Room service
  • Pet-friendly

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    ‪5 min walk‬
  • White Plains Hospital Center
    ‪14 min walk‬
  • Galleria at White Plains
    ‪16 min walk‬
  • White Plains, NY (HPN-Westchester County)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, Multiple Beds (Murphy Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds (Murphy Bed)

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Luxury Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, Multiple Beds

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HYATT house White Plains

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1006)
The price is €221
for 1 room
includes taxes & fees
10 Mar - 11 Mar
HYATT house White Plains

About this property

Sonesta White Plains Downtown

Hotel with a 24-hour fitness center, a quick walk to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Airport pick-up is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta White Plains Downtown. During your stay, you're just a quick walk from The Westchester Mall. Enjoy features like free airport pick-up service, plus an indoor pool and a restaurant.
  • Enjoy American cuisine while dining at Mix Bar and Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by foot from The Westchester Mall and a 3-minute drive from Westchester County Center
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta White Plains Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta White Plains Downtown. Parking is available for a fee. A complete renovation of Sonesta White Plains Downtown was completed in July 2024.

This White Plains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0.00 per day)

Parking and public transport

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • On-site parking includes off-street options
  • Free pick-up airport shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – July 2024
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta White Plains Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 698 out of 1172 reviews
Rating 8 - Good. 248 out of 1172 reviews
Rating 6 - Okay. 114 out of 1172 reviews
Rating 4 - Poor. 69 out of 1172 reviews
Rating 2 - Terrible. 43 out of 1172 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Free parking when booked with Expedia.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Saanya

Stayed 2 nights in Oct 2024

8/10 Good

Kenenth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
My son and me really enjoyed our stay the staff was great and helpful and everything was unbelievably clean it’s also right next door to the best mall I’ve ever been in
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Pat

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was on a smoking room and smoking hall that reeked of smoke. I was not offered an option.
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2024

8/10 Good

brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a nice area. Convenient but not sure it's the most charming neighborhood
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. High end look. One complaint is that the dining service took an unreasonably long time for service and food delivery. Otherwise a nice stay.
Stayed 2 nights in Nov 2024

8/10 Good

Siu-Lynn

Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was relaxing and enjoyable. The amenities were easily accessible as were restaurants and shopping. Would definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Zokirdzhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mayuri

Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness 👍
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Room was mostly clean. The bedding is nice and comfortable. I noticed dust in corners. Bathroom is the least spacious I have encountered. No space for toiletries or hair appliances One towel rack over sink. Iron was broken. It took 35 minutes for someone to bring a replacement
Stayed 2 nights in Nov 2024

8/10 Good

Anas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Was gine
Stayed 1 night in Nov 2024

6/10 Okay

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heard a lot rattling noise the bed was to soft
Stayed 2 nights in Oct 2024