2/10 Terrible
Noor
Travelled with group
24 Oct 2024
Disliked: Staff & service, property conditions & facilities
Over priced
The room was older but not too dirty. Issue was we had to be our own room service. I avoided getting an air bnb for this reason how ever when I got there I realized there was no room service. We had to remove our garbage before we check out. There was no garbage chute, we had to go to basement to drop the garbage. I feel like for $630 or so for 3 days 2 nights the least we could have had was to leave behind our garbage for someone to collect. After we cleaned our room we wanted to replace the Garbage bag but we didn’t have fresh garbage bags either. We also didn’t have an extra roll of toilet paper. And the toilet paper we had was a half used toilet paper. It wasn’t a fresh roll that was hanging. So we than had to use tissue paper for the last evening. The toilet paper was also super thin 1 ply. I just think for the price we paid for 2 nights 3 days we could have had a better experience. The room is very old. Also parking wasn’t free. Upside is that it was in the centre of whistler village so it was fun and the lobby was very clean. Also we didn’t have cards to enter the rooms. Seemed a bit odd we had to enter rooms with our codes. Lastly wifi did not connect at all. Upside is that the 2 employees we did see or interact with in the lobby were very nice.
Noor
Stayed 2 nights in Oct 2024