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The Com Plex Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Com Plex Motel

Front of property – evening/night
Family Studio Suite, Accessible
Exterior
Heritage Twin Suite- McAlister (Top Floor) | Living area
Accessible Studio Suite

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Whakatane River Walk
    2 min walk
  • Wairere Falls
    2 min walk
  • Mataatua: The House That Came Home
    3 min walk
  • Whakatane (WHK)
    15 min drive

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

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Front of property
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Air conditioning
Laundry
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for 1 night
includes taxes & fees
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About this property

The Com Plex Motel

Motel in Whakatane with free parking
A restaurant, free self parking, and free WiFi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Com Plex Motel. During your stay, you're just a quick walk from Whakatane River Walk. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Whakatane River Walk and Wairere Falls
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

The Comm Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: NZD 0 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 8:00 AM - 6:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 202 out of 251 reviews" "
Rating 8 - Good. 43 out of 251 reviews" "
Rating 6 - Okay. 4 out of 251 reviews" "
Rating 4 - Poor. 2 out of 251 reviews" "
Rating 2 - Terrible. 0 out of 251 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Clean & tidy room. Polite & friendly staff. Walking distance to town. Beautiful restaurant next door, wonderful food. Definitely recommend to stay. Its the second time my hubby & I have stayed, it will never disappoint you. Will continue to book there every time we pass through.
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities
'Sissy' bars in the showers for those, (and any others) unsteady on their feet.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the Complex. Great location, clean, friendly staff.
Stayed 2 nights in Aug 2024

8/10 Good

ZACHARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layout
Great service from the front counter when I turned up.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Gareth, Thames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Vaunjenzel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Jun 2024

10/10 Excellent

pollyann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well situated and wasveryclea
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with partner
I liked the modern and plain decor. loved the big shower. Loved the quietness.
Stayed 1 night in Jun 2024

10/10 Excellent

Mags

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice play to stay very accessible
Stayed 2 nights in Jun 2024

8/10 Good

Cecilia

Travelled with partner
Central location.
Stayed 1 night in Jun 2024

10/10 Excellent

YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception is friendly
Stayed 1 night in Jun 2024

10/10 Excellent

nate

Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay no problems at all
Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here a fair bit. Really well priced. The hoteliers and security warden (dog) are friendly. Definitely recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Joelene M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The greatest
I love staying at the Com Plex it smells so nice and is always clean. It’s comfortable and someone takes the time to make it pretty and add little yummies.
Stayed 1 night in Jun 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Willow

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern facilities. Clean and tidy. Great security 😉
Stayed 1 night in May 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

kevin

Liked: Cleanliness
Really bad shower pressure
Stayed 1 night in Jun 2024

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a couple of times but in the newer container units and enjoyed staying in those rooms. The heritage rooms are smaller and top floor good for an overnight stay. Will stay again but only if newer studio unit is available.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024