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Savoy Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Savoy Hotel

Lobby
Exterior
Standard Double Room, Shared Bathroom
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
36 Birnbeck Road, Weston-super-Mare, England, BS23 2BX
  • The Grand Pier
    12 min walk
  • Weston-super-Mare Beach
    16 min walk
  • Weston-Super-Mare Museum
    16 min walk
  • Bristol (BRS-Bristol Intl.)
    38 min drive

Room options

View all photos for Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Double Room, Ensuite, Partial Sea View

Standard Double Room, Ensuite, Partial Sea View

Standard Double Room, Ensuite, Partial Sea View

  • 13 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

Quadruple Room, Ensuite, Sea View

Quadruple Room, Ensuite, Sea View

  • 14 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Shared Bathroom

Room

Standard Double Room, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Ensuite, Sea View

Deluxe Triple Room, Ensuite, Sea View

Deluxe Triple Room, Ensuite, Sea View

  • 13 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

New Birchfield Hotel

Pet-friendly
Parking included
Free WiFi
Breakfast available
3.2 out of 5, (109)
The price is €92
for 1 night
includes taxes & fees
9 Dec - 10 Dec
New Birchfield Hotel

About this property

Savoy Hotel

Hotel in Weston-super-Mare with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is not available.
Savoy Hotel offers 27 accommodations.
During your stay at Savoy Hotel, you'll be within walking distance of The Grand Pier. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • 12 minutes by foot from The Grand Pier and a 1-minute drive from Weston-super-Mare Beach
Public spaces have free WiFi.

This Weston-super-Mare hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Guest services

  • 24-hour front desk
  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Savoy Hotel Hotel
Savoy Hotel Weston-super-Mare
Savoy Hotel Hotel Weston-super-Mare

Savoy Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 50 reviews" "
Rating 8 - Good. 7 out of 50 reviews" "
Rating 6 - Okay. 10 out of 50 reviews" "
Rating 4 - Poor. 6 out of 50 reviews" "
Rating 2 - Terrible. 18 out of 50 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Overall we had a lovely stay and would come back again if there was more parking
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property looks like it is in the process of being done up. That said our room was all new the carpets beds bathroom curtains were all lovely. Bit of a language barrier asking the house cleaning men for stuff. The balcony was lovely and big. Nice to sit and watch the sea. Will be returning
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Stayed 3 nights in Aug 2024

8/10 Good

Manjeet Singh

Liked: Staff & service
We had number of issues when arriving at the hotel but Khalid and his two colleagues were very helpful in resolving them.
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was very clean. Staff spoke very little English, was a bit noisy from other people staying. Kettle was far from a plug and if you wanted a hot drink then you would have to boil it on the floor at the other side of the room
Stayed 1 night in Aug 2024

4/10 Poor

Carol

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic,light on wall was taped up.very noisy at night and early mornings.shower and taps not working.needed a fan of some sort.
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Stayed 1 night in Aug 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Stayed 1 night in Aug 2024

4/10 Poor

Scott

Travelled with family
Wasn’t happy - it said we should have checked in by 3pm - ended up being 4pm It’s not good when you have 2 children who wanted to rest after a long journey Also the shower was cold until we was shown how it worked
Stayed 1 night in Aug 2024

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This should not be on the hotels.com website. The hotel should be closed down. Diety nappy in what we were told was a car park, broken furniture at the rear of the building, the reception area was completely bare of furniture and smelt of poo. We walked in and walked out again. Distusting. We didnt stay there. I want my money back. It looked like an abandoned building.
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Disliked: Property conditions & facilities
My room was very basic full of flies not very clean didn’t enjoy my stay
Stayed 1 night in Jul 2024

4/10 Poor

Judith

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly the management have not read the previous reviews nor chosen to act on them. The staff were pleasant and tried to be helpful but were not able to pre empt any problems with the hotel. They seemed to be busy on phones when they were present. The dead plants in pots and dirty windows outside the entrance were off putting as was the stale air in the entrance. this could all be fixed in an hour. The furniture was as shown in the photos but dirtier, There are two huge charity furniture shops in weston selling cleaner, nicer chairs. No one was on duty at check-in time (3pm) and when the receptionist returned fron shopping our room was not ready. The room itself was clean and had quite nice wall paper, the toilet, and sink were new. Sadly the shower was not and only ran to scalding water on our first night, once that was 'fixed' the water was cold. There was one single plug in the room for the TV so we had to use the supplied extension lead for the kettle. No room bedside shelves . Only 1 chair. No shelves in the ensuite, 5 mini shampoos, no soap!The list goes on and on. I think the hotel is being improved but i am sure the staff could be expected to clean and dispose of the rubbish outside- the day we left the area was strewn with nappies. If we hadn't paid in advance we would have walked out. Such a shame but no one should expect anything other than the worst sort of hostel accommodation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Stayed 1 night in Jul 2024

8/10 Good

Kerrie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful sea view
Beautiful sea view from our shared balcony which really could of done with a clean. Staff were lovely and could not do enough. They let us check in early. We had the the quad family room. Very quite and with free parking on site.
Stayed 1 night in Jul 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a very unsettling vibe with unprofessional staff. Everything feels poorly organised and more like a stay at a strangers house than a hotel. Lots of shouting and running around in hallways. Room quality is terrible. Dirty, old and very uncomfortable. No plugs in rooms despite a tv hanging from the wall, with nowhere to plug it in? The lock on the door didn’t work well and the feeling of being unsafe at the hotel meant I chose to check out and leave.
Stayed 2 nights in Jul 2024

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulty Towers eat your heart out
I dont think ive ever stayed anywhere quite like this! The reception area is revolting, check in was weird, they are cash or bank transfer only which is suspicious. The bank transfer account was a personal bank account not a business bank account which screams tax evasion. The room next to ours was a dining room with just junk everywhere. Room was basic, not the cleanest carpet. Beds were fine, location was questionable. Shower nice and fine. Paper thin walls and lots of windows with no curtains meant you couldnt make it very dark.
Stayed 1 night in Jun 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in was good in fact - young bloke at reception even carried a bag up to my room, which was much appreciated. The staff I've seen here have been mostly friendly and polite. But the room, while clean, is rubbish! Bedside light doesn't work at all (mounted on the wall behind the bed); only ONE electricity socket in the whole room, so can't watch TV and charge my phone etc.; TV only works on internet streaming, which is VERY laggy, so the TV keeps stopping and starting; internet very slow; NO phone signal at all in the room; towel, folded and on top of the bed, was DAMP; bed noisy (not yet tried to sleep in it); bunch of people sitting in the area at the front of the place when I arrived at 5.30pm drinking, noisy, and still noisy late, window would not close, leaving a gap at the top, so the noise and cold gets into the room, and the window rattled annoyingly in the wind. I won't be back.
Stayed 1 night in Jun 2024

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Sh**
Was a hostel for people with no homes , not welcoming staff what do ever Had to listen do some nasty woman having sex all night and doors opening and closing all night long
Stayed 1 night in May 2024

6/10 Okay

mimosa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Sea view was spectacular. Recently decorated and very clean. We were on the third floor and the lift was not working. My 79 year old husband struggled with this. When i asked about breakfast, I was informed that they were serving breakfast next week.
Stayed 2 nights in May 2024

2/10 Terrible

Richard

Disliked: Cleanliness
This place is disgusting
Stayed 1 night in May 2024

2/10 Terrible

Kirsty

Travelled with partner
Liked: Amenities
The room itself was ok no plug sockets just the one no tv Ariel so no use of tv even if we wanted to we couldn’t watch it. We went to chill and couldn’t even do that comfortably other guests kept us awake all night no one to complain too the hotel is ram down furniture with holes in wouldn’t be back rather sleep in the park !!
Stayed 1 night in May 2024