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Suite Smart West Van

3.0 star property

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Photo gallery for Suite Smart West Van

Front of property
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Luxury Suite, 2 Bedrooms, Pool Access
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
1850 Mathers Ave, West Vancouver, BC, V7V 2L2
  • Park Royal
    ‪4 min drive‬
  • Capilano Suspension Bridge
    ‪6 min drive‬
  • Stanley Park
    ‪6 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪18 min drive‬

Room options

View all photos for Luxury Suite, 2 Bedrooms, Pool Access

Luxury Suite, 2 Bedrooms, Pool Access

Luxury Suite, 2 Bedrooms, Pool Access

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Sea View

Deluxe Double Room, 1 Queen Bed, Sea View

Deluxe Double Room, 1 Queen Bed, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Sonder at Revival

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor space
4.6 out of 5, Wonderful, (465)
The price is €218
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sonder at Revival

About this property

Suite Smart West Van

Bed & breakfast with free breakfast, in the vicinity of Stanley Park
This bed & breakfast features a sauna, a seasonal outdoor pool, and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a computer station, and a free grocery shopping service are onsite.
Suite Smart West Van offers 4 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Suite Smart West Van, you'll be within walking distance of Ambleside Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include free grocery shopping service, a concierge, and luggage storage
  • Onsite recreation includes a sauna
  • 6 minutes by car from Stanley Park and 11 minutes from Vancouver Waterfront
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Suite Smart West Van offers its guests a sauna and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Suite Smart West Van also features a garden, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star West Vancouver bed & breakfast.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Guest services

  • Concierge services
  • Daily housekeeping
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 36-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Renovations and closures

The property will be renovating from July 27 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the bed & breakfast will make every effort to minimize noise and disturbance.

Access methods

Host will greet you

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Heated pool maintenance fee: CAD 5.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • The seasonal pool will open May 01 and close November 15.
  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Suite Smart West Van West Vancouver
Suite Smart West Van Bed & breakfast
Suite Smart West Van Bed & breakfast West Vancouver

Suite Smart West Van Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 67 reviews
Rating 8 - Good. 11 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 15 out of 67 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Landon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam. No one was at property listed. Called for weeks ahead of time and no one ever picked up. Finally the day before I was scheduled to check in, I got an email notification that they moved to a new address, and expedia refused to help
Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" does NOT exist.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS!! IT IS A SCAM, THE HOTEL DOES NOT EXIST
Stayed 1 night in Sep 2024

2/10 Terrible

Diane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The home at this address could not be acessesed with codes provided by Smart Suite, when we looked through the windows it was was empty of furniture. NO response to email or phone calls from Smart Suite. Had to find an alternative for the night. Never received my money back. Beware!
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

No longer a hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and switch by Suite Smart West Van
This is a bait and switch. This property listing should be removed from Hotels.com immediately so that no one else falls prey to this scheme. The property was not open when we arrived, was under construction, and was listed for sale.
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Emily

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE
Stayed 1 night in Jul 2024

6/10 Okay

hitesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property Manager did not send access information timely and no answer on the phone and no email / chat response. we have to drive 3 hours skipping our planned tours to make sure we have place to sleep. very disappointed.
Stayed 1 night in Jun 2024

6/10 Okay

Anik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved.to a.temporary location so did.not get what we rented but nice place anyway. Wasn't all set up yet as.normal. friendly staff
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

alex

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldnt even stay at the property it had a gas leak and is not a hotel its a scam
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay. If I could give the property more than 5 stars I absolutely would do so!
Stayed 2 nights in Mar 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jane

Stayed 1 night in Jul 2024

8/10 Good

joseph m

Stayed 2 nights in Jun 2024

8/10 Good

Fabio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a beautiful guest house. They view is beautiful and the hosts are friendly. Room is comfortable and cozy. Are is very residential and quiet. But at the same time it’s the only accommodation in the area, so if you want to be in West Vancouver it is a great opportunity. During my stay the service was a bit off, they left my room open and stopped service in the middle, and forgot to put towels so I needed to hunt them down at midnight. But it seems like they were just having a difficult day.
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful house from 1921. Very tastefully decorated with a very well heated pool. Wonderful breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Xuejiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and great service. I felt super comfortable here. Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Janice

Travelled with family
This is an amazing place to stay. The grounds are beautiful and the rooms are so cozy.
Stayed 1 night in Jun 2024

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dwyane was very helpful and made our short stay a very pleasant one.
Stayed 1 night in Jun 2024

10/10 Excellent

CARMEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a shorter stay than planned but we throughly enjoyed ourselves while we were there. The home, gardens and pool are exquisite and comfortable, the hosts were perfectly welcoming, attentive and informative.We will be back!
Stayed 1 night in Jun 2024

8/10 Good

Marnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024