Tru by Hilton West Memphis, AR

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub
Lobby
Lobby
Indoor pool
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    4 min drive
  • National Civil Rights Museum
    9 min drive
  • Tom Lee Park
    10 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    20 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, convenience store, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/game room, coffee/tea in a common area, and a convenience store. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Corner/local shop
  • Indoor pool
  • Pool gate

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 521 reviews" "
Rating 8 - Good. 113 out of 521 reviews" "
Rating 6 - Okay. 50 out of 521 reviews" "
Rating 4 - Poor. 28 out of 521 reviews" "
Rating 2 - Terrible. 23 out of 521 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sexcina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru is truly great.
Great place to stay. Very clean. Friendly. Quoet location. New.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bonnie

Stayed 1 night in Jul 2024

6/10 Okay

Tarra F

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, the staff was very friendly. Nice hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Stayed 1 night in Jul 2024

8/10 Good

Tamega

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, and the front desk clerk was great too. But there was one thing that I didn't like was that the tub had hair in the drain area of the tub that was got out by housekeeper but other than that it was nice there.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Erma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Tru hotels and this did not disappoint. Tru hotels are pared down hotels that remind me of european hostels. No frills but that's what I love, just a bed a bathroom and TV but everything is fresh, modern and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

vahid

Liked: Cleanliness, amenities
It is good but in morning I got some bad smell like Westwater. There wasn’t any microwave in the room.
Stayed 1 night in Jul 2024

8/10 Good

Roland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration and design
Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean; however toilet seal was coming loose. Whole toilet moved when trying to use it.
Stayed 1 night in Jun 2024

6/10 Okay

Rickey

Liked: Cleanliness
Concerned patron
Room was clean the whole in ceiling around sprinkler was stuffed with tissue(forgot to take photos) the TV stop working/great sound no picture, screen went black. The bathroom door, to open it up i had to put my weight on it ,same thing to close it, it was dragging the floor. I love animals dont get me wrong but i dont let my dog in my bed and dont want to sleep behind one ..I HAVE 2 LEGS NOT 4. My dog is not a human and I will never consider him one..what if i'm allergic..TAKE THE ANIMALS ELSWHERE..animal hair all over chairs rug and mats..
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant. The staff was patient and professional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not safe and they won’t let me post the truth
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Nothing good
Stayed 1 night in Jun 2024