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Tru by Hilton West Memphis, AR

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub
Indoor pool
Lobby
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪4 min drive‬
  • Beale Street
    ‪9 min drive‬
  • National Civil Rights Museum
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham West Memphis

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is €124
for 1 room
includes taxes & fees
5 Feb - 6 Feb
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, convenience store, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 9 minutes by car from Beale Street and 9 minutes from Bass Pro Shops at the Pyramid
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/game room, coffee/tea in a common area, and a convenience store. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Corner/local shop
  • Indoor pool
  • Pool gate

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Phone accessibility kit
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Netflix
  • Satellite channels
  • Streaming services

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 550 reviews" "
Rating 8 - Good. 126 out of 550 reviews" "
Rating 6 - Okay. 52 out of 550 reviews" "
Rating 4 - Poor. 28 out of 550 reviews" "
Rating 2 - Terrible. 24 out of 550 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast; Mid room
The breakfast was delicious. We had the best hotel eggs that we have ever had (and we have had a lot). The kids loved the automatic pancake maker. The lady at the front desk was wonderful! She was friendly and very willing to help us. Our room is what gave the four instead of five star review. The pillows were too hard and we had an ajoining room with a family who had a baby that cried most of the night. The walls must be paper thin. Our kids didn't sleep nearly enough and neither did we.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Amenities
Always a great experience at TRU.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
Very nice clean and comfortable, staff are friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shelia A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly fast and knowledgeable. Clean, coffee all day.Swimming pool. It's off the interstate, close to the Southland Casino. Those snack or microwave food available 24/7. There is a board or nearby attractions posted at the elevator. There's local shopping 2 to 3 miles down the street (Walmart, Walgreens, Kroger Grocery, CitiTrend, cato, Dollar Tree, and more). There are local restaurants (Apple Bees, Southland Casino 5 restaurants, Pizza, Burgers,Barbeque, Taco and more fastfood). Most things to do are in Memphis TN about 2 miles.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard, Bel Air

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De went hotel but dang gotta drive through a rough neighborhood to get there. Nothing nearby either.
Stayed 1 night in Sep 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The lady who checked us in/out (Porsche) was super friendly and attentive! Breakfast was very good (scrambled eggs were not just basic, they tasted delicious, and the pancake maker was cool.) Room was mordern and clean. Not crazy about the location. It was easy to pass the turn and hard to get back to, and right across the highway from a major casino. Somewhat busy/loud in front lobby. Overall I would definitely stay again though.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
The show and the controls were less then desirable. Low water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See for yourself!
Our bathroom sink was stopped up and they got it fixed in mere minutes! The staff are friendly and helpful and the breakfast is fantastic! There’s a great variety and everything is very fresh! We stay there every time we visit my sister. It’s quiet and comfortable and clean. We love everything about it!
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
This is definitely a newer hotel and it is beautiful! Murals on the wall, nice sitting area to watch the news or catch a game, a pool table to hang out at, cubbies to work out - the decor and atmosphere exceeded my expectations! Check in was a breeze. However I did attempt to call the hotel since we were getting in super late and the number listed on hotels.com is incorrect… I was pretty shocked at what the number is actually for. Shower only in the room. Nice and clean, and great water pressure. The bed! Wow, the bed was so comfortable and cozy! Breakfast to me was mediocre, what you’d expect for a standard hotel breakfast. Everyone on staff was super friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, professional, courteous staff!!!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Sep 2024

4/10 Poor

Roderick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Sexcina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru is truly great.
Great place to stay. Very clean. Friendly. Quoet location. New.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bonnie

Stayed 1 night in Jul 2024