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Cozystay Signature: Lake Okanagan Resort

3.0 star property

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Photo gallery for Cozystay Signature: Lake Okanagan Resort

Terrace/patio
Superior Room | Living area
Exterior
Exterior
Hot springs

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Outdoor space
  • Parking included
  • Free WiFi

Explore the area

Map
2751 Westside Road, West Kelowna, BC, V1Z3T1
  • Okanagan Lake
    ‪5 min walk‬
  • Knox Mountain Park
    ‪31 min drive‬
  • Okanagan Golf Club
    ‪41 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds S8

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S8

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Villa, 1 Bedrooms B1

Executive Villa, 1 Bedrooms B1

Executive Villa, 1 Bedrooms B1

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds S9

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S9

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds S10

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S10

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom, Lake View

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Suite, 2 Queen Beds S7

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S7

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds S5

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S5

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kingfisher 1 Bedroom

Kingfisher 1 Bedroom | Living area

Kingfisher 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio Suite, 2 Queen Beds S3

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S3

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom, Lake View

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Suite, 2 Queen Beds S6

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S6

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Villa, 1 Bedroom, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom, Lake View

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds S4

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S4

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Villa, 1 Bedroom

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds S1

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S1

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds S2

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S2

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Villa, 1 Bedroom

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Villa, 1 Bedroom, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom, Lake View

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Villa, 3 Bedrooms, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 3 Bedrooms, Lake View

  • 156 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Executive Villa, 3 Bedrooms

Living area

Executive Villa, 3 Bedrooms

  • 145 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Presidential Villa, 3 Bedrooms

Living area

Presidential Villa, 3 Bedrooms

  • 145 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom, Lake View

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Villa, 3 Bedrooms

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Luxury Villa, 3 Bedrooms

  • 145 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Signature Villa, 1 Bedroom

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Villa, 1 Bedroom, Lake View

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Signature Villa, 1 Bedroom, Lake View

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Suite, 2 Queen Beds S12

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S12

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds S11

Individually furnished, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds S11

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Cozystay Signature: Lake Okanagan Resort

Beachfront apartment with a golf course for sun and fun
Catch some rays on Cozystay Signature: Lake Okanagan Resort's private sand beach, practice your swing at the onsite golf course, or enjoy motor boating. Each apartment features free WiFi, a furnished balcony, and a sitting area. Additional amenities include a rainfall shower, a hair dryer, and free toiletries. Housekeeping is available once per stay.
Cozystay Signature: Lake Okanagan Resort offers 70 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a private beach and 2 outdoor tennis courts.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cozystay Signature: Lake Okanagan Resort, you're just a quick walk from Okanagan Lake. You'll find features like free WiFi in public areas and free self parking, plus a golf course. This apartment building has 70 apartments. Each apartment offers free WiFi and a furnished balcony.
  • Each apartment offers a furnished balcony, a living room, and a rainfall shower
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the beach bar
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a private beach, a golf course, and 2 outdoor tennis courts
  • 12.7 mi (20.4 km) from Volcanic Hills Estate Winery and 13.4 mi (21.5 km) from Royal LePage Place
Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Cozystay Signature: Lake Okanagan Resort, work on your swing at the golf course and enjoy other summer activities like motor boating.

You can enjoy a drink at the beach bar. Public spaces have free WiFi. This beach apartment also offers outdoor tennis courts, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this West Kelowna apartment.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas
  • Beach sunloungers

Ski

  • Snow tubing, downhill skiing and snowboarding nearby

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Dining

  • 1 beach bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Towels provided
  • Eco-friendly toiletries
  • Soap
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Blackout curtains
  • Iron/ironing board (on request)
  • Wedding services

Location highlights

  • On the lake
  • On the waterfront
  • In the mountains
  • In a rural location

Things to do

  • 2 outdoor tennis courts
  • Golf course on site
  • Golf on site
  • Hiking/biking trails on site
  • Tennis on site
  • Motor-boating on site
  • Basketball on site
  • Motorised watercraft on site
  • Mountain biking nearby
  • Snowshoeing nearby
  • Sledging nearby
  • Snowmobiling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 70 rooms
  • 14 buildings
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee: CAD 25 for check-in between 8:00 PM and 11:00 PM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CAD 25 for check-in between 8:00 PM and 11:00 PM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Lake Okanagan Resort
Lake Okanagan Kelowna
Lake Okanagan Resort West Kelowna
Lake Okanagan Resort Kelowna
Okanagan Lake
Okanagan Lake Resort
Okanagan Resort
Resort Okanagan
Cozystay Signature Okanagan
Cozystay Signature Lake Okanagan Resort
Cozystay Signature: Lake Okanagan Resort Apartment
Cozystay Signature: Lake Okanagan Resort West Kelowna
Cozystay Signature: Lake Okanagan Resort Apartment West Kelowna

Cozystay Signature: Lake Okanagan Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 317 reviews
Rating 8 - Good. 69 out of 317 reviews
Rating 6 - Okay. 37 out of 317 reviews
Rating 4 - Poor. 30 out of 317 reviews
Rating 2 - Terrible. 50 out of 317 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Savannah

Disliked: Cleanliness, property conditions & facilities
WATER WAS NOT POTABLE. We were not informed by the property. We located a hidden sign under a staircase that stated not to use the water. Please do not stay here!!!
Stayed 2 nights in Jun 2023

2/10 Terrible

Rajesh

We didn’t get accommodation and also didn’t get our money back
Stayed 2 nights in Aug 2023

2/10 Terrible

Ildiko

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken bed, laminate flooring missing in livingroom, dirty windows, dirty furniture to name a few.
Stayed 1 night in Aug 2023

10/10 Excellent

Harleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property,right on watef
Stayed 1 night in Aug 2023

4/10 Poor

Yllka

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia has advertised this property completely wrong. The pictures on the website show a beautiful place but in reality it has been completely neglected and unmaintained. The building we stayed in was very old and not maintained. For example, the steps leading upstairs to our room were extremely dirty. Expedia advertised a full furnished balcony but we ended up with a very dirty balcony that you could not use. Expedia also advertised pool towels in the room but we were only given 4 regular towels for 3 nights (for 4 people), as well as NO pool towels. Expedia advertised housekeeping once during your stay but we got none. Two pools were advertised on Expedia. We found one pool but the other has clearly been closed for a long time. There was one hot tub inside that was open but it was scorching hot. Around the pool area and building was dirty (broken glass on tables, bottles, cans, and garbage left there for days). Overall this area was extremely terribly maintained. Overall, the pictures advertised on Expedia are clearly from a very long time ago. This property is in terrible shape and needs some serious maintaining. This property needs to be inspected. I would strongly not recommend this place and won’t be going back.
Stayed 3 nights in Aug 2023

2/10 Terrible

sunghee

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Ramanpal

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Ramanpal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst stay ever! They need to be removed from expedia
Stayed 1 night in Jul 2023

6/10 Okay

Karen

Stayed 2 nights in Jul 2023

2/10 Terrible

Peggy

Stayed 2 nights in Jul 2023

2/10 Terrible

Hiteshkumar

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Our family enjoyed this place and wow the view was amazing. But it was difficult to figure out which building our unit was located because there was no name on the building
Stayed 1 night in Jun 2023

2/10 Terrible

Julia

Stayed 1 night in Jun 2023

10/10 Excellent

Suhib

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Jeff

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Too far from the lake and dock. I paid $30 less for a way nicer condo the following night.
Stayed 1 night in May 2023

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I refused to stay & am asking for a refund. First there was poor communication about how to find the place (& it took a while before anyone ever returned any of my messages). Then the door code did not work after many attempts. The host had to remotely unlock the door (but how can I have confidence that I can leave the room & be able to safely come back to my things if the door may not work again). Then the photos of the place were totally misrepresented (the place is a dump & is no where near the lake like as is shown in the photo). So I told the host I felt cheated & would not stay, & found another hotel nearby instead for the night. And the property also has an any infestation. Fraudulently represented, and a dump!!! And unsafe if the door code could not work. This place make Expedia look bad if you allow such tricksters to advertise on your website.
Stayed 1 night in Jun 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the website are false advertising. No pool! No green grass, no tables, just dirty and filthy place. Do not trust the pictures on the website. I will Never stay there again! Go save your money and book somewhere else!!!!
Stayed 3 nights in May 2023

2/10 Terrible

Kristi

Business traveller
Buyer beware!
Buyer beware! This is a time share property. The first message indicated check-in instructions being sent after the property fee and deposit had been collected. Whoever owned the property (only ever identified as”your host”) wanted credit card details sent by email message to cover a damage deposit. This was not through the hotels.com platform, but an unencrypted email message (the equivalent of sending personal info on a postcard, not a letter). We did not stay at this property, spent hours on the phone and continued to receive boilerplate responses from email address “Wonderful trip” and “your host”. If the damage deposit request had come through an encrypted platform, I wouldn’t have had an issue with it, but this weird anonymous request was full of red flags.
Stayed 2 nights in May 2023

10/10 Excellent

Rehena

Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful and very clean and loved the feeling of home .
Stayed 2 nights in Sep 2022

8/10 Good

Jeremy-Noel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great views and nice rooms.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The view was absolutely breath taking, was great to have space for the family to unwind after too many hours on the road. We will definitely be keeping this in mind for our next vacation.
Stayed 1 night in Aug 2022

8/10 Good

Leonora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, large and expansive 3 bedroom and 3 bathroom. Massive lakeviews with a sheltered outdoor deck. The master ensuite is huge with lovely soaker tub and shower. The instructions for location of unit within complex was poor, as there are no numbers on the buildings and no directions to the unit (which floor). We walked to both buildings to figure out which one it was and then opened the elevator door on all floors to find unit number. Strange! The email could have been more specific about these instructions. The kitchen did not provide enough glasses, dishes, cutlery for the number of people it could accommodate. There were no wine glasses yet there were 10 beer glasses. I had to run the dishwasher every day to have enough clean dishes for 3 people. The fridge froze my ceasar salad. There were 3 TVs but cable to only 1 TV in the livingroom. Do not let these comments deter you....these are great units just a little more attention to detail is in order.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Do t do it.
Scam. Listed under pet-friendly locations. Then, they charged a $100 pet fee after the fact. Also, the cleaners were there after check-in and needed an extra hour. We’ve been trying to communicate with this group, but they are unresponsive.
Stayed 1 night in Aug 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
Very nice views
Stayed 1 night in Aug 2022

10/10 Excellent

pannu

Liked: Cleanliness, amenities, property conditions & facilities
This property is very good very quite clean
Stayed 1 night in Aug 2022