Hotel in West Helena with free breakfast and a fitness center
An outdoor pool, a fitness center, and a business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Quality Inn & Suites offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided.
Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Quality Inn & Suites, you'll be within walking distance of J.R. House Athletic Complex. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
Free full breakfast offered
Free WiFi in some public areas
Free self parking and RV/bus/truck parking
Take a swim in the outdoor pool
Amenities include newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym
Just a 2-minute drive from J.R. House Athletic Complex and 6 minutes from Helena Regional Medical Center
Quality Inn & Suites offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available. Quality Inn & Suites also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free.
Smoking is allowed in designated areas at this West Helena hotel.
Guests are served free full breakfast.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast
Things to do
Fitness centre
Outdoor pool
Family friendly
Laundry facilities
Microwave
Outdoor pool
Fridge
Conveniences
Front-desk safe
Newspapers in reception
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Business centre
Outdoors
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Coffee/tea maker
Microwave
Fridge
More
Access via exterior corridors
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena
Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Michelle
Stayed 2 nights in Jul 2024
6/10 Okay
Paul
Travelled with partner
11 Jul 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me.
The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors.
The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's!
There were no cell phone/USB hookups.
The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling.
The ice machine in our building didn't work. Had to go to another building to get ice.
The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us.
The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping.
The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old.