Hotel Indigo West Chester - Downtown

3.5 star property

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Photo gallery for Hotel Indigo West Chester - Downtown

Exterior
Point of interest
Free WiFi, bed sheets
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

Map
39 E.Gay Street., West Chester, PA, 19380
  • Chester County Historical Society
    ‪2 min walk‬
  • Pipers Way
    ‪3 min walk‬
  • West Chester University of Pennsylvania
    ‪12 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪47 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo West Chester - Downtown

Hotel in West Chester
Self parking and free WiFi in public areas are available at this hotel.
This West Chester hotel provides complimentary wireless Internet access.
During your stay at Hotel Indigo West Chester - Downtown, you're just a quick walk from Chester County Historical Society. Enjoy features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include an elevator
  • Steps from Chester County Historical Society and Pipers Way
Hotel Indigo West Chester - Downtown offers its guests an elevator. WiFi is free in public spaces. For a fee, parking is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Conveniences

  • Lift

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bed sheets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown Hotel
Hotel Indigo West Chester - Downtown West Chester
Hotel Indigo West Chester - Downtown Hotel West Chester

Hotel Indigo West Chester - Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Karen, Somers Point

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a historic flare. It is located right in the heart of West Chester. It’s convenient location allows you to walk to great restaurants and shopping. Highly recommend!
Stayed 1 night in Feb 2025

8/10 Good

Mary Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New & Beatiful, but needs to work some things out.
The hotel hadn't been open long, so still trying to work some things out. The offer coffee and pastries in the lobby since their coffee cart area & restaurant don't open until Feb 3. Unless the bakery doesn't deliver, then there seems to be no one who can remedy that. I checked in on Monday. Checked out on Friday. No housekeeping even once. I asked at the desk on Thursday after I got back from work for the evening and the unhelpful front desk person said "Sorry. We are still working that out. We don't know if it will be after 2 or 3 days." I said I'd been there longer than that and she said "we are still working it out." No offer of towels, more coffee pods, nothing to remedy the situation or make up for my lack of service. On the positive side it is brand new, smells brand new, is beautifully decorated and I LOVE the in room Nespresso, if I had more than 2 pods my whole stay. I know it will get better, I was just disappointed.
Stayed 4 nights in Jan 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost there!
Hotel is in the middle of a soft opening. Location is great. Service is excellent. Room was quiet. Parking garage next door. Can't wait till restaurant opens next to lobby. Will go there again as I go to West Chester 8-9 times a year.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Modern Hotel with small town charm
The hotel has just opened up, and with more amenities to come soon, it would have been a PERFECT stay. Will definitely come back- Staff was incredibly nice, bed was super comfortable, and it was nice and quiet!
Stayed 2 nights in Jan 2025