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Hotel Altora

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Photo gallery for Hotel Altora

Bar (on property)
Reception
Staircase
Exterior
Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Bahnhofstraße 24 / 26, Wernigerode, ST, 38855
  • Culture & Congress Centre Wernigerode
    ‪5 min walk‬
  • Wernigerode Marktplatz
    ‪8 min walk‬
  • Harz Narrow Gauge Railways
    ‪8 min walk‬
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    ‪47 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 23 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Refrigerator, Resort View

Superior Double or Twin Room, 1 Bedroom, Refrigerator, Resort View

Superior Double or Twin Room, 1 Bedroom, Refrigerator, Resort View

  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 Bedroom, Bathtub, Resort View

Deluxe Suite, 1 Bedroom, Bathtub, Resort View | Living area

Deluxe Suite, 1 Bedroom, Bathtub, Resort View

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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The price is €127
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About this property

Hotel Altora

Wernigerode hotel in Wernigerode Old Town with a coffee shop and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Altora offers 42 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wernigerode hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Altora, you're just a quick walk from Harz-Saxony-Anhalt Nature Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Harz-Saxony-Anhalt Nature Park and 5 minutes by foot from Culture & Congress Centre Wernigerode
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Altora.

This Wernigerode hotel is smoke free.

Restaurant 1835 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 2 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant 1835

Things to do

  • Bowling alley

Family friendly

  • Bowling alley
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space (377 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed in May.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.75 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 2 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Altora Hotel
Altora Wernigerode
Hotel Altora
Hotel Altora Wernigerode
Hotel Altora Wernigerode
Hotel Altora Hotel Wernigerode

Hotel Altora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 366 reviews
Rating 8 - Good. 174 out of 366 reviews
Rating 6 - Okay. 32 out of 366 reviews
Rating 4 - Poor. 3 out of 366 reviews
Rating 2 - Terrible. 8 out of 366 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom had been completely remodeled, and well done. Balcony, although I didn't use it. Very nice breakfast buffet.
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to HSB station
Stayed 5 nights in Jun 2024

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must for fans of the (model) train!
Stayed 3 nights in May 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the steam trains. Lovely staff behind the bar. Not a lot of parking but we did manage to get parked. Good variety of breakfast. Dinner was lovely and big portions. Restaurant themed around the steam trains, great for enthusiasts. Thankyou
Stayed 2 nights in Jan 2024

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Owen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, steam train nearby, Lovely little town, breakfast included.
Stayed 3 nights in Sep 2023

8/10 Good

Trevor

Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Wernigrode
Perfect location if you arrive to Wernigrode by train. Great tidy, clean solo room and a nice breakfast buffet overlooking the steam engine railway. Helpful front desk staff. The town is beautiful.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in this quaint little City
The staff were friendly, the check-in process was cumbersome but not to the point of being annoying. We ate dinner in the hotel on night of our three night stay and had a delicious meal that was properly priced. Breakfast eat morning was well stocked and hot. We overlooked the railyards which provided endless entertainment a the old steam trains were moved into position.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
Conveniently located near the Harz narrow gauge railway, (with a railway theme to the hotel) but only a few minutes walk towards the centre of the historic town centre. Clean and modern rooms , a good breakfast buffet and friendly helpful staff.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Altora Wenigerode Feb 2020
Stayed at hotel before but not in new block. Superb room with view over railway lines. Breakfast as before well presented and plenty of choice.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Themed hotel
Stopped four nights. Overall pretty good, if slightly more expensive than it might be. The hotel was a few minutes walk from the railway stations, and provided free parking. I guess that the inflated price is as it is a themed location for the narrow gauge railway, with the drinks delivered by train feature in the restaurant. Room was good sized, and very clean. The double bed I booked was actually two single beds pushed together, with a single duvet. The rooms could do with tea/coffee facilities. The bar / restaurant was good, as was breakfast which was available from 07.00.
Stayed 4 nights in Feb 2020

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caters for all very well.
This hotel is perfect for all types especially the rail fan. Over looks the HSB shed/yard and has a model train delivering the beer to the table. Very clean and comfortable with helpful staff. A small city tax provides a discount booklet including area buses. One to remember.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
great place to stay. close to the railway station and only 10 minutes walk into the old town. staff were all very friendly and helpful. excellent buffet breakfast.
Stayed 5 nights in Jan 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station. Room had view of the steam trains. Model train delivering drinks in the restaurant was amusing.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a great view of railway yard, which is fantastic for railway enthusiasts. Meals were very good & dining room nicely appointed with a train delivering drinks!
Stayed 5 nights in Jul 2019

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wernigerode
The hotel was very nice, the rooms, the beds, the location. Except when we came down for breakfast there was hardly anything left at the buffet, no meats, no cheese, no fruit; and it was not replenished, either. The staff was wonderful.
Stayed 1 night in Aug 2019

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel outside the steam railway
an excellent location for the steam railway have stayed a few times. Room this time a little small but adequate for my requirements
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place directly at the hsb steam train station
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the train in the restaurant is amazing but so is the food and the service
Stayed 3 nights in Jun 2019

10/10 Excellent

Ronald, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
My first impression was one of exceptional freshness in the room, which was of good size and comfort. Check in was quick and friendly and breakfast had a good selection. The location is perfect for exploring the town and region. For those taking the steam train into the Harz or traveling by normal train, the stations are across the road. The beautiful pedestrian zone which is also where you catch the shuttle to the castle overlooking the town, is a pleasant stroll less than five minutes straight down the street. You also get free regional bus transportation with your tourist card at checkin. Perfect location, friendly service, nice room, excellent value.
Stayed 1 night in May 2019