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Novotel Wellington

4.5 star property

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Photo gallery for Novotel Wellington

Exterior
View from room
Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪3 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Room

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  • Air conditioning
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4.3 out of 5, Excellent, (1339)
The price is €102
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Novotel Wellington

Luxury Wellington hotel in Wellington CBD with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Novotel Wellington offers 139 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Wellington. During your stay, you're just a quick walk from Wellington Central Business District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Wellington Cable Car and 3 minutes by foot from Lambton Quay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the luxury Novotel Wellington. For a fee, parking is available.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Caucus Restaurant - This restaurant serves breakfast, lunch, and dinner.
Caucus Bar - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 37 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Caucus Restaurant
  • Caucus Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (323 square feet)
  • A meeting room

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 99
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 79
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1003 reviews
Rating 8 - Good. 429 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John, Falls Church

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. Air conditioning did not work well, room safe was not operational, bed was lumpy. Staff was helpful, breakfast good, and location is fine. It needs significant improvements to rate 4 stars. We have stayed at other Novotel hotels and have been satisfied - but not this time.
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Laura, Phoenix

Liked: Staff & service
Expedia offered a reservation for a king bed that when I got to property 20 minutes after booking was unavailable. Expedia would not accept my cancellation despite reserving to pay at property. Expedia failed big time. Do not use Expedia
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to everything.
Stayed 1 night in Nov 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Romita

Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly
Stayed 1 night in Oct 2024

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room. Air conditioning in restaurant at night was a bit cold
Stayed 1 night in Oct 2024

10/10 Excellent

Tingting

Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to central Wellington.
Stayed 1 night in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 7yr old. Great location, she loved the welcome kiwi, arrival reception was great, very good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Novotel. Easy access to all the shops, great that you had a lift in the hotel that went straight down to Lambton Quay. Rooms were tidy and clean and the hotel breakfast was amazing and such a great price. 1 adult eating and all the kids under 16 ate free. Dinner was also delicious. Great that you have the option to park in the public car park next door at $24 a day instead of valet parking in hotel for $40. Would highly recommend.
Stayed 3 nights in Sep 2024

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, staff & service
Toilet was leaking in room and wet all over the bathroom floor Although 4 adults were booked into room facilities were only provided for 2 eg 2 towels 2 mugs etc etc
Stayed 2 nights in Oct 2024

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay and excellent staff. Good central location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Staff & service, amenities
Let down by lift from cafe to Lambton Quay
Stayed 2 nights in Sep 2024

6/10 Okay

Cherry

Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was okay - efficient but not so friendly. The room was very dated, from the old carpet to the tired looking bathroom. Bed was extremely soft, which unfortunately didn’t suit us well. The lifts are ancient and doesn’t require a scan of the room key, so anyone can enter. The positives - great location, walking distance to most points of interests. 10 to 15 minute walk to Te Papa, Cuba Street. Buffet breakfast was pretty good and had enough options one wouldn’t complain.
Stayed 2 nights in Sep 2024

8/10 Good

Aim to Thrive.

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024