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James Cook Hotel Grand Chancellor

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Executive Twin Room
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Wellington Cable Car
    1 min walk
  • Lambton Quay
    7 min walk
  • Wellington (WLG-Wellington Intl.)
    17 min drive

Room options

View all photos for Suite

Living area

Suite

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1002)
The price is €93
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Novotel Wellington

About this property

James Cook Hotel Grand Chancellor

Luxury Wellington hotel in Wellington CBD with 2 restaurants
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of James Cook Hotel Grand Chancellor's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Botanic Gardens and St Paul's Cathedral
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 35 for adults and NZD 17.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 589 out of 1238 reviews" "
Rating 8 - Good. 427 out of 1238 reviews" "
Rating 6 - Okay. 133 out of 1238 reviews" "
Rating 4 - Poor. 55 out of 1238 reviews" "
Rating 2 - Terrible. 34 out of 1238 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

campbell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - the restaurant looks good and the bar was enjoyable.
Stayed 1 night in Sep 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the James Cook Hotel.The room was excellent, as were the staff we engaged with.Great location with onsite parking.Would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly helpful ataff great rooms and restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient for a short weekend break.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay. Top marks for quality Antipodes products in the bathroom. The hotel is in a great central location. Parking was hassle free and staff were helpful and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very welcoming and informative. Room bright and comfortable definitely stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Convenient location, room dated.
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were extremely helpful. Room was very dated. Bathroom in particular in need of serious upgrade. Cracked basin and tiles, bathroom door rotten at the bottom, enamel in the bath flaking. Window seal in the bedroom needs to be replaced as wind was howling through moving the curtains. Breakfast disappointing. The restaurant windows were so dirty, hard to see out. We booked this hotel for a special occasion from your website, but it’s not as advertised. Overall very disappointing, only saving grace were the staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very friendly and helpful
Stayed 2 nights in Aug 2024

4/10 Poor

Lynne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bed not very comfortable and was on wheels so moved everytime you sat on it. Also no power points near the bed for a medical device so had to purchase an extension cord. Very noisy during the night also.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark, palmerston north

Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place kind staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Warren, Hawera

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, staff were very friendly and helpful, large comfortable rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

evanny honey

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
excellent. friendly and helpful staff , clean facilities and great location
Stayed 1 night in Sep 2024

10/10 Excellent

BernadetteCec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

P J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Friendly
Stayed 6 nights in Aug 2024

8/10 Good

Nichola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before. Great price, great location and plenty of parking available. Could hear neighbouring rooms.
Stayed 1 night in Aug 2024