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Hotel Waterloo & Backpackers

2.0 star property

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Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite
Daily cooked-to-order breakfast for a fee
Terrace/patio
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Wellington Central Business District
    ‪2 min walk‬
  • Lambton Quay
    ‪3 min walk‬
  • Beehive
    ‪5 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Shared Dormitory, Private Bathroom (8 Beds)

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

Towels

Shared Dormitory, Private Bathroom (6 Beds)

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Waterloo & Backpackers

Art Deco Wellington hostel in Pipitea with a 24-hour front desk
This smoke-free hostel features a restaurant, a bar/lounge, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Hotel Waterloo & Backpackers offers 108 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Waterloo & Backpackers's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Te Papa and a few minutes from Cuba Street Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM and noon.
Hotel Waterloo & Backpackers has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: NZD 15-30 for adults and NZD 10-30 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15 to 30 for adults, and NZD 10 to 30 for children
  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 1000 reviews
Rating 8 - Good. 415 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an old hotel in a location that is fantastically central to train and ferry. Despite the building being very tired, the bed was comfortable, sheets and towels, cup and kettle fresh and tidy. The receptionist was personable and pleasant. The luggage lockers are a real bonus.
Stayed 1 night in Nov 2024

8/10 Good

Devki

Disliked: Staff & service
Budget friendly for a reason
Location cannot be beat...nextto train station and ferry to South Island. But proximity is noisy, and building/rooms are old. Excellent coffee place around corner.
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money
Stayed 1 night in Oct 2024

4/10 Poor

Clemens

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mervyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient very suitable for my visit
Stayed 1 night in Oct 2024

6/10 Okay

Elana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is quirky and interesting although very old and in need of renovation. Bathroom small and cramped but clean. Location close to parliament convenient and also bus to airport. Staff helpful and responsive. Luggage stored ahead of checking in. Dealt promptly with unruly patron.
Stayed 2 nights in Sep 2024

8/10 Good

Danae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Wellington Station for bus and train, close to the waterfront. It was an easy walk to the waterfront and the city and attractions, and there were plenty of eating/food choices nearby. It had all the facilities we needed for an overnight stay.
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you don’t care about were you sleep
Bed was not made from the person that stayed before me. The cleaner just made it thinking it was okay. It was very upsetting. The staff man was very nice and helped us and gave us another room. I wouldn’t ever stay there again. I stayed in the double bed ensuite room.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Being my real only option for a place to stay (two big events happening in town) it served it’s purpose the bad points where the size of the 6 bedroom dormitory and ensuite ( climbing the ladder to the top bunk was dodgy and the plug to block off the tap for the shower meant low water pressure) I wouldn’t stay more than one night in the dormitory but the single room with ensuite probably would have been a better option for me. The location ( public transport, sports stadium and town) and being able to use to lockers before check in was a bonus.
Stayed 1 night in Sep 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, uncomfy beds
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Handy from blue ridge to bus depot
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Amenities
Nice and warm
Stayed 2 nights in Aug 2024

6/10 Okay

Tasha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is handy to train and bus stations, easy walk into main streets for shopping. Staff, the few I saw were pleasant and helpful. This was my second visit there, would happily go again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
all ok
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get everywhere we wanted to go
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Safe feeling inside Hotel with sercurity cards and 24hr person on desk. Clean well stocked room. Thanks alot
Stayed 1 night in Aug 2024

4/10 Poor

Licha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff wete great but room needed some tlc
Stayed 1 night in Jul 2024

8/10 Good

Ash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service, amenities
We liked the proximity to the railway station and downtown. Our double ensuite was clean. Generally quiet at night. Communal kitchen was well equipped, cleaned each morning, though of course not everyone cleans up after themselves. Good value for money.
Stayed 2 nights in Jul 2024

8/10 Good

vincent

Travelled with family, Business traveller
Close to everything
Stayed 1 night in Jul 2024