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Swan Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Hotel

Basic Double Room
Interior
Reception
Property entrance
Exterior detail

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Kakamega - Kitale Road, Webuye, Bungoma County
  • Kakamega Forest
    30 min drive
  • Muliro Gardens
    43 min drive
  • Masinde Muliro University of Science and Technology
    43 min drive
  • Kitale (KTL)
    78 min drive

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Swan Hotel

Hotel in Webuye with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a snack bar/deli and 24-hour room service. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Swan Hotel offers 10 accommodations with complimentary bottled water and slippers. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Swan Hotel features free breakfast, WiFi in public areas, and self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 20.8 mi (33.4 km) from Kakamega Forest and 29.3 mi (47.1 km) from Masinde Muliro University of Science and Technology
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Swan Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Webuye hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Swan Hotel Hotel
Swan Hotel Webuye
Swan Hotel Hotel Webuye

Swan Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid the full amount before the trip the was charged again for the first 3 nights contacted Expedia 5 times for resolution and received NO HELP! Finall left in the middle of my stay - disgusted with Expedia
Stayed 13 nights in Dec 2020

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited amenities
The only problem with my stay was the conference halls was not included with the cost of the rooms. But the staff were very nice.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Conference room was not included with the amenities to the hotel room and breakfast.
Stayed 5 nights in Nov 2019