Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
860 Holt Rd, Webster, NY, 14580
  • North Ponds Park
    ‪7 min walk‬
  • Webster Park
    ‪6 min drive‬
  • Seabreeze Amusement Park
    ‪13 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Additional Living Area)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Double Beds (Additional Living Area)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Hotel with free breakfast, in the vicinity of George Eastman Museum
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from North Ponds Park. You'll find features like free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by car from Memorial Art Gallery and 14 minutes from George Eastman Museum
  • Free local-area shuttle service
Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A complete renovation of Holiday Inn Express & Suites Rochester Webster, an IHG Hotel was completed in June 2019.

This Webster hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (2002 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster an IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice and have some nice options, staff was good and location was great
Stayed 2 nights in Oct 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Serdar, Webster

Stayed 2 nights in Sep 2024

10/10 Excellent

Serdar, Webster

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 3 nights in Sep 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly desk person.
Stayed 1 night in Sep 2024

8/10 Good

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Everything was really good, only complaint i have is the beds were a bit uncomfortable and the noise in other rooms and hallway was making it hard to get some sleep. Other than that staff was nice and place was clean.
Stayed 2 nights in Sep 2024

8/10 Good

Noel De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location, right off the highway, store near by! Friendly staff. Only thing missing is a change machine so quarters are available to do laundry.
Stayed 5 nights in Sep 2024

6/10 Okay

Marie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
hotel was clean but the room bathroom flooded and had traces of mold around the perimeter breakfast was excellent staff was great
Stayed 3 nights in Sep 2024

8/10 Good

William

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very welcoming atmosphere. It had a nice park adjacent. Staff greeted you with a smile and a hello. A super sweet maintenence man took time to talk with us and make sure our stay was great. Food at breakfast was good(wish there was more fruit options, though).The pool area was amazing. Loved that they had a hot tub and that it had lots of windows so you didn't feel in a dungeon, like most hotel pool areas! Kuddos Webster Holiday Inn! My very picky autistic son keeps asking to go back to your hotel... you set the bar bar high!!! Thank you for a great stay! See you on our way back through the area sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean. So comfy. Would rate 11/10 if I could. Breakfast was delicious! Will be staying here again!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Aynur

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia, Bath

Clean and inviting. Staff very helpful. I’ll stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024