Best Western Watertown Fort Drum

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Watertown Fort Drum

Front of property – evening/night
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Indoor pool, pool loungers
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
300 Washington St, Watertown, NY, 13601
  • Roswell P. Flower Memorial Library
    2 min walk
  • Savory Downtown
    1 min walk
  • Watertown Bus Station
    3 min drive
  • Watertown, NY (ART-Watertown Intl.)
    10 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Watertown Fort Drum

Hotel in Watertown with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Best Western Watertown Fort Drum offers 160 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Watertown Fort Drum gets good marks from our customers. During your stay, you're just a quick walk from Roswell P. Flower Memorial Library. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the room service
  • Steps from Roswell P. Flower Memorial Library and Jefferson County Historical Society
  • Dogs welcome for a fee (restrictions apply)
Best Western Watertown Fort Drum offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 8450 square feet (785 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Watertown Fort Drum. Self parking is free.

This Watertown hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8450 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 18 2024 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1002 reviews" "
Rating 8 - Good. 343 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kerrie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place was old and has not been redone in years. It needs a face lift.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

James, Schenectady

Liked: Amenities
Disliked: Cleanliness
incorrect billing to my credit card which the property will not rectify. highly disappointed lost all of my companies business.
Stayed 1 night in Sep 2024

4/10 Poor

Sheena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is professional and helpful. Easy parking close to the rooms. It was pretty quiet and the room was comfortable but nothing more. Mattresses were just okay. Overall a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen and Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was very high standard with related to cleanliness. Plenty of hot water for bath/showers. Staff could not be more helpful. Breakfast was excellent for variety and quality. Definitely stay there again.
Stayed 3 nights in Aug 2024

6/10 Okay

Ike

Travelled with family
Liked: Staff & service
Expedia over booked the hotel. There were no rooms available when we arrived. We had to scramble to find a room that night.
Stayed 1 night in Aug 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Pleasant staff. A definite consideration since so convenient to downtown.
Stayed 2 nights in Aug 2024

4/10 Poor

John

Travelled with family
Disliked: Staff & service, amenities
Getting old. No servicing of rooms forc3vnights
Stayed 3 nights in Aug 2024

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars
Stayed 1 night in Aug 2024

8/10 Good

Celina

Stayed 1 night in Aug 2024

10/10 Excellent

Reva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally booked at this location, but stuck with the choice since it was so late in our travels that day. I was pleasantly surprised when we arrived. The front desk clerk was very kind and offered several options for a late check out. The beds were super comfortable. The cleaning staff were friendly too. Great accidental choice, I would definitely book again!
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tracey, Harrisburg

Liked: Cleanliness, staff & service, property conditions & facilities
staff was excellent. rooms nice and clean. would have liked info for TV channals and paper and pen in room.
Stayed 2 nights in Aug 2024

4/10 Poor

Rebecca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I came here many years ago and enjoyed it. This time, room smelt musty, the breakfast was ridiculous, mess everywhere, worker in the back, not outfront attending. still had 1hr and a half to go in breakfast and no food out.. very poor. pool had slime on tiles getting out....green..just not attended to. very disappointing.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Do It
Hate to give negative reviews, but this hotel is dirty, drab, and disgusting. Hole in the bath towel, chipped paint on the door, stopped-up sink, dirty finger marks on the bathroom door, peeled off chair “leather”, unfinished ceiling repairs, fruit flies on the breakfast bar, so many turn-offs. Front desk staff were cordial, though.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dale

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service
Dog friendly
Stayed 1 night in Aug 2024

4/10 Poor

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Lindsey

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice but seemed to be overworked and scarce. There were no towels or upkeep in the pool area the two days we were there. We called for towels and no once came. There were dirty items under the bed and stuff in the refrigerator that wasn’t ours. The mattresses were very hard and the pillows were half the size of normal ones. The sheet came off one bed and there was a brown stain on it. The towels were really soft so that was nice. The water didn’t drain well out of the tub or sink. There was mold on the ceiling in the bathroom and it was ridiculously hot in the pool room and breakfast room. It definitely needs some upkeep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated place. However clean and quiet. Perfect for family. The front man Ryan went out of his way for us to be comfortable. Good service still exists!!! 10 star service!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The lobby and the hallways stink. Room smelled a bit moldy. Its an older hotel that needs updating. Front desk guy was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobby

Travelled with group
Definitely worth the stay.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At 6:00 in the morning there was a tree taken down just outside our room , The wood chipper and chain saw made it impossible to sleep. For the price I paid for my room I should not be deprived of my sleep.
Stayed 1 night in Jul 2024