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del Lago Resort & Casino

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for del Lago Resort & Casino

Property entrance
Couples treatment room(s), sauna, steam room, body treatments
Lobby sitting area
Casino
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    1 min walk
  • Montezuma Winery
    8 min drive
  • Smashburger
    4 min walk
  • Farmer’s Market Buffet
    4 min walk

Room options

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service – dining

Junior Studio Suite, 1 King Bed, Refrigerator

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

The Lux Hotel & Conference Center, Ascend Hotel Collection

Pool
Breakfast included
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Kids pool
4.2 out of 5, Very good, (260)
The price is €90
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
7 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Additionally, a nightclub, 4 bars/lounges, and a health club are onsite.
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the comfortable beds at del Lago Resort & Casino. During your stay, you're just a quick walk from del Lago Resort & Casino. Enjoy features like 7 restaurants, 4 bars, and a full-service spa.
  • Options for a bite to eat or a relaxing drink include 7 restaurants, a coffee shop, and 4 bars/lounges
  • Buffet breakfast offered for a fee
  • Indulge with body treatments, facials, or massages at Spa del Lago
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 8 minutes by car from Montezuma Winery and 8 minutes from National Memorial Day Museum
  • Airport shuttle service available for a fee
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges.

A business center and meeting rooms are available. A casino, a nightclub, and spa services are also featured at the business-friendly del Lago Resort & Casino. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Waterloo hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Vine Bar & Grill - This restaurant serves lunch, dinner, and light fare.
Portico By Fabio Viviani - This steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet - This buffet restaurant serves brunch, lunch, and dinner.
Sociale - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 12.00 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vine Bar & Grill
  • Portico By Fabio Viviani
  • Farmers Market Buffet
  • Sociale
  • Food Court

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Nightclub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • 66 casino gaming tables
  • 1700 casino slot machines
  • Casino
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Del Lago Resort & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

del Lago Resort & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 891 out of 1298 reviews" "
Rating 8 - Good. 255 out of 1298 reviews" "
Rating 6 - Okay. 78 out of 1298 reviews" "
Rating 4 - Poor. 52 out of 1298 reviews" "
Rating 2 - Terrible. 22 out of 1298 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place. Our waitress in The Sociale was great!!!
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jill, Brook Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Del Lago several times as it is almost exactly midway between our houses in Ohio and Massachusetts. My husband and I look forward to this layover after driving 5 hours. The hotel is so clean, the staff have always been exemplary. Between dinner and then the casino, its a date night for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
I love it, but could be better.
Always a good place to stay if you are traveling on RT90, especially Monday to Thursday great rate. Rooms could use some TLC and updating, but still clean and comfortable. The restaurants close to early.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory, Eaton

Liked: Cleanliness
Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and spacious. I was very comfortable staying here and the staff in all areas of the hotel and casino were very friendly and helpful. It all made for a very pleasant stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the bed was super comfortable
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Such a great stay
Stayed 1 night in Sep 2024

8/10 Good

Becki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern up to date conveniences ❗️
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise. We're not into casinos but the hotel was on our route and just off the freeway. The room was wonderful! It was wonderful and the weekday price couldn't be beat!
Stayed 1 night in Sep 2024

10/10 Excellent

Blanche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest employees
Stayed 2 nights in Sep 2024

10/10 Excellent

Wende

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

stephanie

Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

john, Plymouth

Stayed 1 night in Aug 2024

10/10 Excellent

Nanci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and casino were well kept. Great location for visiting all areas of the lakes.
Stayed 2 nights in Sep 2024

6/10 Okay

Deborah

Liked: Staff & service
Unfortunately my room was right next to the elevator/snack room and all I heard was people getting on/off the elevator most of the night and talking very loud. The room was in what I would term in very sad condition for a $400 a night room. The furniture looked like it came from a scratch/dent place. Frankly, I would not walk on that carpet in my bare feet as it looked worn and dirty. Definitely would not recommend paying this amount of money as I was expecting at least a four-star hotel and not a one- or two-star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it,no complaints very nice hotel
Stayed 1 night in Sep 2024