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Hotel Nell - Union Market

3.0 star property

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Photo gallery for Hotel Nell - Union Market

Reception
Café
Lobby sitting area
Lobby
Desk, blackout curtains, free cots/infant beds, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Gallaudet University
    ‪4 min walk‬
  • Union Market
    ‪5 min walk‬
  • Smithsonian Institution
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family

Family

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level

Sub Level

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express

Full Express

  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior detail

citizenM Washington DC NoMa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1803)
The price is €407
for 1 room
includes taxes & fees
12 Mar - 13 Mar
citizenM Washington DC NoMa

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, an elevator, and a rooftop deck
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 8-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Bolgiano's Pantry
  • Treehouse Rooftop Bar
  • Singing Tiger Noodle Den

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Coworking spaces
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 217 out of 462 reviews
Rating 8 - Good. 112 out of 462 reviews
Rating 6 - Okay. 68 out of 462 reviews
Rating 4 - Poor. 43 out of 462 reviews
Rating 2 - Terrible. 22 out of 462 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Herbert

Stayed 1 night in Sep 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night, but I was greeted very kindly by the staff at this hotel. I really liked how easy to find parking and the rooms were very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony E.

Liked: Cleanliness, staff & service, property conditions & facilities
Parking costs are outrageous. $45 per night!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lori

Stayed 1 night in Nov 2024

4/10 Poor

Maya

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice. If you want good sleep, this isn't the place for you. On a random Tuesday night, a guest was insanely loud blasting music. It completely ruined my sleep. I called the front desk, and they stopped them within 5 minutes. The walls are so thin that I unfortunately won't be coming back. It was extremely noisy, and the towels and bed linens were dirty. Brownish stained the bed smelled like someone's armpits. The staff was amazing, so I feel bad about leaving this review.
Stayed 2 nights in Nov 2024

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our AC was not working properly and we had to call maintenance to fix it. The fix was speedy but there is still minimal air movement in the hotel room so we had to buy a small tabletop fan to make it less stuffy. Had a great time walking around union market and sight seeing and the hotel vibe was very cozy and earthy.
Stayed 1 night in Nov 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, amenities
The only issue was heating and cooling. Two days were very cold inside, one was very hot. Tried to change it and it didn’t work.
Stayed 3 nights in Nov 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great except for the noise. Sounded like our room was below a kitchen maybe? Lots of loud banging around and sounded like people moving heavy furniture. Also the room directly next to ours was being renovated so we got to wake up to saws at 8am. The hotel was clearly not sold out and was fairly empty on a Wed night… why did they put us in this room?
Stayed 1 night in Nov 2024

8/10 Good

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmin

Travelled with group
Liked: Amenities
Beautiful and lovely
Stayed 1 night in Nov 2024

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had all the basic amenities and the room was very clean. I liked that the room had an amazon echo and nice toiletries.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

V

Disliked: Staff & service, property conditions & facilities
No one was there when I went to check in and no one answered any of the property’s five phone lines. Had to wait ages to check in. Coffee maker in room didn’t work and leaked everywhere. Otherwise, solid property for the price. Very clean and room is in great quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Medianera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Malaysha

Business traveller
Liked: Staff & service, property conditions & facilities
Loved the cute decor of this boutique hotel, the 24/7 grab & go, and the fact that they have a rooftop bar. The staff was super pleasant and accommodating. Loved the story of the hotel being converted from an old seed factory and the free seeds they give you to plant. Super cute idea! My main feedback is for the rooms - I wasn't a fan of the layout and the shower was tiny, didn't have any shelves and/or nook for your own products and the black shower curtain made it feel dark and even smaller. Also, they need to upgrade the towels - unfortunately, the ones in my room were very cheap and rough. Overall, there is great potential for this to be a desirable hotel as the area is up and coming.
Stayed 3 nights in Oct 2024

10/10 Excellent

Olga, West New York

Liked: Cleanliness, staff & service, property conditions & facilities
🙌
Stayed 2 nights in Oct 2024

8/10 Good

Shadan

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but all necessities. Good for one person only
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !
Stayed 1 night in Oct 2024