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Hotel Nell - Union Market

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nell - Union Market

Reception
Rooftop terrace
Exterior
Lobby sitting area
Desk, blackout curtains, free cots/infant beds, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Gallaudet University
    4 min walk
  • Smithsonian Institution
    3 min drive
  • Union Station Shopping Center
    3 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    18 min drive

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family

Family

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Underground

Underground

Underground

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express

Full Express

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
This smoke-free hotel features 2 restaurants, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with digital channels.

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Bolgiano's Pantry, a café that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, an elevator, and a rooftop deck
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 45 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 8-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bolgiano's Pantry
  • Treehouse

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Coworking spaces
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Self parking fee: USD 45 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Hotel Nell - Union Market Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 388 reviews" "
Rating 8 - Good. 94 out of 388 reviews" "
Rating 6 - Okay. 66 out of 388 reviews" "
Rating 4 - Poor. 38 out of 388 reviews" "
Rating 2 - Terrible. 23 out of 388 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Devin

Liked: Staff & service, property conditions & facilities
My family and I had a lovely time.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was unique and the bed was comfortable. Noise from the rooftop bar was quite loud one night.
Stayed 2 nights in Aug 2024

8/10 Good

Jared

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Weekend Getaway
The lobby was undergoing some cosmetic changes when we arrived so check-in was fairly hectic. The Hotel also had a different name when we booked it, to what it is now. We also had to call the front desk around 3-4 times to have someone come up to our room to look at the air conditioning situation because while it was eco-friendly, it was very difficult to figure out. Overall, the hotel was really cute. It was perfect for a couple taking a weekend getaway, and the location cannot be topped. There are so mant restaurants and stores and things to do that are within walking distance. Having a rooftop bar as an option was lovely, as well. The only qualm we had with it was that the music was very loud.
Stayed 3 nights in May 2024

6/10 Okay

Bonny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hoping the service catches up to its potential
I love the location and potential of the space. I will keep returning (for now). The parking spots were being repaved so entering the driveway was chaotic and I had to explain I was not going to back up into traffic-- the truck would have to pull forward to allow me to access garage. Finally entering lobby the staff was vacuuming and didn’t stop when I entered time between 2 pm and 5 pm has no food or drink options unfortunately but the music in all spaces was way too loud to have any conversation so my client and I went to Pastis instead. No coffee available in lobby until 7 so left and went elsewhere...
Stayed 1 night in Aug 2024

6/10 Okay

Erika

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I picked this property specifically because of the alleged in-house eating options. The first morning we were told there was no chef available so we couldn’t eat there and had to venture out. The next morning, we saw a small offering of food, but when we moved closer we were told by staff that it was only for a group of people sitting in the dining area. So again, no opportunity to get food in the hotel as promised. Also, the last night of sleep was really uncomfortable because the AC malfunctioned. We woke up to a room that was 84 degrees in the morning. I told the worker at the front desk about both of these issues and she said that a manager would follow up with us via email. I even corrected her when she read my email back to me incorrectly. I’ve yet to hear from any hotel staff. I’d also like to add that being a native Spanish speaker may be the only way to receive welcoming service from some of the staff. There were times when my presence wasn’t even acknowledged (at check in for sure). On a positive note it’s a super cute hotel. The rooftop bar has great food and drinks. However, if the idea of sleeping beneath a nightclub is off putting I wouldn’t stay here. It didn’t bother me because I knew what I was getting into, but it’s something people should be aware of.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but pass over the breakfast
Very good stay but overprice breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Austin

Disliked: Staff & service, amenities
Place was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shauntel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled stale and needed room freshener
Stayed 2 nights in Aug 2024

10/10 Excellent

tess

Liked: Cleanliness, amenities
Convenient, great value for money and safe for a solo traveller.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stanely

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean great staff. Shops around the area didn't look like a safe area to walk in.
Stayed 1 night in Aug 2024

10/10 Excellent

Karmecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
From the time we checked in to the time we checked out we had absolutely wonderful service. Everyone was very friendly and helpful. Great stay! Would definitely stay again and would definitely recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small place. The walls are made out of paper (you can hear everything and everyone) they give you earplugs. Other than that is in a nice place.
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Travelled with partner
Liked: Property conditions & facilities
Great place to stay for a weekend!
Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleaning services are prompt and kind. However, the bedroom designs are not for larger parties. We stayed in a single queen and there was enough space to walk in, but not much else. The beds themselves were not for us as we aren’t super young or easy sleepers. The walls are also very thin meaning we could hear all tvs, conversations, and city noise. For those who are more comfortable inner city and staying for shorter stints this would still be a fine stay. Lastly, there is no parking included or provided. So there is a lot next door which costs $45 for overnight parking.
Stayed 5 nights in Jul 2024

10/10 Excellent

Big L

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2024

8/10 Good

david

Stayed 4 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, near public transportation and a lot of dinning options around the area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby that was warm and welcoming. Clean all around!
Stayed 1 night in Jul 2024

10/10 Excellent

Dominick

Stayed 4 nights in Jul 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Yinan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place！
Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Room comfort
One night of little sleep
From both the outside and the inside the hotel looks great. All very industrial urban chic. However, the design of the rooms is awful. The room I was in was so small the sink was in the room rather than the actual bathroom because of its small size. But, worse than that, the walls must be built using some form of paper because sounds come through like they are in the same room. The guy in the room next to me was on the phone and I heard everything. Someone turned on a TV at 23:50 and I heard everything. And this is such a shame. The details of sound proofing being overlooked turns trying to sleep in this hotel worse than any hostel I've ever stayed at (for less than half the price) for being disturbed during the night and having so little sleep. Pick somewhere else if you enjoy sleeping.
Stayed 1 night in Jul 2024