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Crystal Gateway Marriott

4.0 star property

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Photo gallery for Crystal Gateway Marriott

View from property
Lobby lounge
Property amenity
Breakfast and dinner served, American cuisine
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Laundry

Explore the area

Map
1700 Richmond Highway, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪14 min walk‬
  • Arlington National Cemetery
    ‪4 min drive‬
  • Pentagon
    ‪6 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (Pure)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom (Pure)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, (1222)
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About this property

Crystal Gateway Marriott

Hotel connected to a rail/subway station in Crystal City with free airport shuttle
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Crystal Gateway Marriott offers 701 accommodations with iPod docking stations and laptop-compatible safes. 32-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crystal Gateway Marriott. During your stay, you'll be connected to a rail/subway station, and within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free roundtrip airport shuttle, and a restaurant are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at 15th and Eads
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • 14 minutes by foot from Fashion Center at Pentagon City and a 4-minute drive from Smithsonian Institution
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 31 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 39983 square feet (3715 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crystal Gateway Marriott. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 4-star Arlington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11:00 AM.
15th and Eads - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, English, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 45 per day; includes in/out privileges)
  • Covered extended parking on site (USD 45 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free return airport shuttle from 5:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 7 AM–11:00 AM on weekends: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 15th and Eads

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (39983 square feet)
  • Meeting rooms - 31

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 86
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Covered extended parking fee: USD 45 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Gateway
Crystal Gateway Marriott
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Hotel Arlington
Crystal Marriott Gateway
Gateway Crystal
Gateway Crystal Marriott
Marriott Crystal Gateway
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel Arlington

Crystal Gateway Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

denis M Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and nice restaurant and rooms
Stayed 1 night in Nov 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Fantastic stay! We will be back. Staff was wonderful. Hotel very clean. Great location for having both parking (yes, expensive, welcome to DC) and an indoor connection to the Metro for easy access to DC. Housekeeping staff was great! The only downside was that we didn’t care for the limited food options in the lobby, and the variety of dinner options in walking distance were minimal.
Stayed 3 nights in Nov 2024

10/10 Excellent

KEUNYOUNG

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ayoub

Liked: Cleanliness
Stayed 4 nights in Oct 2024

4/10 Poor

Vicente

Stayed 4 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome no complaints
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawne

Business traveller
Liked: Staff & service, amenities
Mekkeb was amazing. He helped out so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fabulous Hotel, my kids and I were there for 1 week and Loved it. Add breakfast it’s Amazing!!
Stayed 7 nights in Oct 2024

10/10 Excellent

LUKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs Joslin is amazing !! She went above and beyond.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!
good location and excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Dwight

Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to shops and the metro to make your way around. Very easy metro to use. Many restaurants near by. M-club lounge was nice. Food at the restaurant was exceptional for hotel food. Clean, friendly staff, a bodega in the lobby. Will stay again when traveling to DC area!
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have usb chargers (for cell phone) near bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Stayed 1 night in Sep 2024

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness
Expensive parking
Stayed 2 nights in Oct 2024

8/10 Good

Drew

Liked: Cleanliness, property conditions & facilities
It was as expected, save the language barrier diffulties with staff. I encourage employment for anyone, but a certain degree of english should be required when it is a place of higher pedigree, such like the Marriot. It made me feel less welcome
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great No complimentary coffee or water and none in room was disappointing.
Stayed 1 night in Oct 2024

8/10 Good

Theodore, Alexandria

Business traveller, Travelled with partner
Liked: Property conditions & facilities
MCM weekend so over priced with limited amenities. No free coffee in lobby. No microwave in room. And the parking garage had no clearly marked pedestrian exit, I walked back up the ramp to get out.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline, West Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely polite and willing to help
Stayed 3 nights in Oct 2024

2/10 Terrible

amna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking is $45 and you can’t get out of the garage. Getting out of the garage is a nightmare. None of the key cards worked, so we were late for our dinner reservation. Also, finding your car….good luck. Breakfast was terrible. The potatoes and eggs tasted like they had chemicals in them which I paid for. At a lot of other places, the same type of breakfast is included with your stay and it’s 10 times better! This breakfast was disgusting. It was a clean place but that’s about it. Definitely would not recommend to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get even small bottled water in the room
Stayed 2 nights in Oct 2024