citizenM Washington DC Capitol

4.0 star property

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Photo gallery for citizenM Washington DC Capitol

King Room
Property amenity
Property amenity
Property amenity
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
550 School St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪6 min walk‬
  • National Mall
    ‪7 min walk‬
  • White House
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪12 min drive‬

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Washington DC Capitol

Central hotel with 2 restaurants connected to a rail/subway station in Washington
This smoke-free hotel features 2 restaurants, a fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at citizenM Washington DC Capitol. During your stay, you'll be connected to a rail/subway station, and just a quick walk from National Mall. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business center, 7 meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of National Air and Space Museum and National Mall
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - open 24/7 - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou - This sushi bar specializes in Japanese cuisine and serves dinner only. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height bed
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1619 out of 2497 reviews
Rating 8 - Good. 529 out of 2497 reviews
Rating 6 - Okay. 202 out of 2497 reviews
Rating 4 - Poor. 90 out of 2497 reviews
Rating 2 - Terrible. 57 out of 2497 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dru

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kwangjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, small room
It was fine, but the rooms were too small
Stayed 3 nights in Dec 2024

10/10 Excellent

Rhys

Stayed 2 nights in Jan 2025

2/10 Terrible

Tretel

Stayed 2 nights in Dec 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Cool place, nice people, comfortable and clean. Reasonable. Nice bar good food convenient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and very clean.
Stayed 1 night in Dec 2024

2/10 Terrible

lynda, Pompano beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower floods out the bathroom. The lights don't work bathroom door
Stayed 3 nights in Jan 2025

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Sedia, Charlotte

Stayed 4 nights in Jan 2025

8/10 Good

Sedia, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of this property and location to the national mall
Stayed 1 night in Jan 2025

4/10 Poor

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The bed is a platform bed against the wall so you have to climb over each other to get out. Extremely small, tight quarters for getting ready. The person at the sink has to move if someone is going in or out of the bathroom. The staff seem more interested in talking to each other and hanging out than helping guests. Very disappointing for the quality of service we usually receive in downtown DC. We would never book ourselves or recommend to anyone the Citizen M experience.
Stayed 4 nights in Dec 2024

8/10 Good

Satomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ambience and service.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time staying at CitizenM in Washington DC. The experience between NYC and DC locations are very similar. The design, cleanliness and amenities are almost identical. The price seemed very reasonable, we paid about $115 per night.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
The technology and service was top notch
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at citizenM. Though the rooms are compact, they are extremely clean, cozy, modern, and efficient. The front desk staff was friendly and helpful as well. I would definitely stay here again for my next visit to the National Mall.
Stayed 2 nights in Jan 2025

8/10 Good

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small, but many amenities here
Stayed 6 nights in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was very convenient for our needs. We were there to see the basic DC sites, and we were less than a block – two partial blocks – to a major metro with three or four lines. We were about a 5 to 7 minute walk to the Air&Space Museum, and then the mall from there. The room was small, but the bed was comfortable, and we slept well. The staff was very helpful and congenial. I’m more traditional in my taste, but the decor was fun and modern. I enjoyed it thoroughly. I have no complaints.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony, Patuxent River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing very clean rooms 💕
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a typical hotel, fun, artful and well designed
We had a wonderful time. My wife had visited DC for business and stayed at the hotel two prior visits and raved about the unique and artful property. It was my first visit and couldn't agree more. It was as advertised. We really appreciated the thoughtful design and branding across the entire hotel, especially the fun immersive details in the compact room, the bed and bedding was incredibly comfortable, and made it a fun experience. We loved the convenient location to the Mall, Capitol Hill and the Warf as well. Will be back in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024