We booked for 3 people visiting form overseas to stay 5 nights close to the Warsaw Old Town. We were happy with the location and the facilties provided - good beds, dishwasher, washing machine, microwave, WIFI, cable TV in a large 1 bed apartment but dissatisfied NOT to be informed that: our room was up 60 steps with no lift available, only one access key was available, the booking address was misleading as access was one block away through 2 entry doors and an internal courtyard, the bath was under a sloping roof so low we couldn't stand to shower, the kitchen had sloping beams that knocked our heads and the lighting was generally inadequate. The P & O Website provided for Podwale 9 best photos combined from few apartments under its management , therefore creating misleading information for prospective customers.