Mercure Warszawa Centrum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Warszawa Centrum

Exterior
Exterior
Superior Room, 1 Double Bed with Sofa bed
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
48-54 Zlota St, Warsaw, Masovia, 00-120
  • Palace of Culture and Science
    4 min walk
  • Winestone
    1 min walk
  • Dworzec Centralny 09 Tram Stop
    5 min walk
  • Warsaw (WAW-Frederic Chopin)
    21 min drive

Room options

Superior Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed

Apartment, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Warszawa Centrum

Warsaw hotel in Centrum with 2 restaurants and a fitness center
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Warszawa Centrum offers 338 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Mercure Warszawa Centrum gets high marks from our customers. During your stay, you're just a quick walk from Palace of Culture and Science. Free WiFi in public areas, 2 restaurants, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Winestone, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from Palace of Culture and Science and 4 minutes by foot from Golden Terraces
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Warszawa Centrum offers its guests a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Warszawa Centrum. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Winestone - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Brasserie - This brasserie specializes in international cuisine and serves breakfast only.
Late night fare is available from 24-hour room service.

Languages

English, Italian, Japanese, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 89 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: PLN 79 for adults and PLN 39.50 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Winestone
  • Brasserie

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna
  • A hot tub

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5382 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 39.50 for children
  • Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: PLN 89 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Warszawa Centrum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Centrum Warszawa
Mercure Centrum
Mercure Centrum Warszawa
Mercure Warszawa
Mercure Warszawa Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Hotel Warsaw
Mercure Warszawa Centrum Warsaw
Warszawa Mercure
Warszawa Mercure Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Warsaw
Mercure Warszawa Centrum Hotel Warsaw

Mercure Warszawa Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 1002 reviews" "
Rating 8 - Good. 336 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice beds, good soundproofing.
Stayed 2 nights in Mar 2024

6/10 Okay

danuta

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed in a renovated room. It was pretty and clean but the lighting in the bathroom was so dim that it was impossible to see oneself in the mirror
Stayed 1 night in Sep 2024

6/10 Okay

ALI, Houston

Hotel was ok for a night
Stayed 1 night in Jul 2024

8/10 Good

eduardo

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

danuta

I had a lovely stay. I look forward to seeing the completion of the renovations.
Stayed 2 nights in Sep 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if planning day trips to other cities by train. The train station and Palace of Culture are one block away. Breakfast was really good and their dining room was renovated while we were there, with good final results.
Stayed 5 nights in Jul 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and very friendly staff. Good location for transportation (trams, intercity trains and buses.) Very close proximity to Old Town. Modern atmosphere.
Stayed 1 night in Jul 2024

4/10 Poor

natasha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Older and badly needed upgrades
Stayed 1 night in Sep 2024

8/10 Good

Numan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Siarhei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took the cheapest room. It was modern, led lighting, big TV, and with inner view. Definitely will choose to stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Marek

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not sure where to start. The rooms and the hotel is dated. Everyday at exactly 9 am we could hear a drill waking everyone’s up. It drilled for 5-10 minutes and stopped. The air conditioning was very loud and had to turn it off every evening as it stopped us from falling asleep. You can hear guest behind the wall either ralking or taking a shower. There is also a noticeable noise from outside. The housekeeper entered our room twice although we explicitly left the ‘do not disturb card’ outside. When called the reception about cutlery, they advised us to call the restaurant next door but also to collect the cutlery in-person. Otherwise we would be charged. The rooms didn’t have water bottles or basic things like spoons. I do not recommend staying at this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yevgen

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Krzysztof

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb location. heart of Warsaw. highly recomended
Stayed 4 nights in Aug 2024

2/10 Terrible

Srishtie

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever. Location is ok though.
Stayed 8 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, good location
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service
so so
so so. room on the 5th floor are rundown. sofa bad was not that good. the reception gave us wrong information about transportation and on the activates open during the up rising celebration. very disappointment. Location is Very Good. Breakfast was Nice. WiFi was just fine. I will not come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

kristen m

Travelled with family and small children
We liked the location. The room is definitely in need of renovating. We were also told we would get drink vouchers if we didn’t have cleaning service and we didn’t get any of them ( should have been 4), and we made sure the tag was on the door marked…. Also, after checking out, we got a rental car and needed to load our luggage, and the officers would not let my husband pull over for 1 minute to load up. Very frustrating.
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great location
Stayed 2 nights in Jul 2024

4/10 Poor

Nina, New York

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
I was very disappointed with this hotel. The first room I was given, on the 4th floor, had a simple thin flat sheet covering the mattress, and it wasn’t even large enough to cover the whole mattress. This is an excellent way to end up with a bed bug infestation. The second room, also on the 4th floor, had a dirty bathroom and the AC unit wasn’t working. Both rooms were very dated, as are the hallways. The third room was better, it was renovated and clean. The bed was comfortable but unfortunately the AC unit was not working properly since I had it set to 18C it should have been freezing in the room, it wasn’t. At 18C, running all night and day, the temperature felt more like 24C then 18C. Overall, this hotel could be good if the work was put into renovating it properly. The hotel location is excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, as usually for this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024