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4.4 out of 5

"Nice hotel central location. Room big shopping centre across the road. " More

By a verified traveller on Tue 04 Feb 2020

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Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The shopping around Mercure Warszawa Centrum gets high marks from our customers. During your stay, you're just a quick walk from Palace of Culture and Science. Free WiFi in public areas, 2 restaurants and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at Winestone, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Palace of Culture and Science and 6 minutes by car from National Stadium
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Warszawa Centrum ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Warszawa Centrum

Everyone (9) Couples (2) Family (2)
5 out of 5
Nice hotel central location. Room big shopping centre across the road.

Posted by on 4 Feb 2020

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5 out of 5
The Location was excellent,everything was just great,people,prices,even wheather

Posted by on 1 May 2019

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4 out of 5
The location is excellent. It is easy to go anywhere from the hotel. Public transport works well and is affordable. Many places can also be reached on foot, as the distances are moderate. The hotel's breakfast is plentiful and partly varies daily. Surely something for every taste. The room was renovated and clean. The air conditioning worked (albeit a bit noisy) well. There were a renovation going on in hotel, but it didn't bother me at all. The only place where it was a little disturbing was the restaurant Winstone. The repair site was right next door. The staff was very friendly and helpful. All problems were solved or all questions were answered. The hotel has the opportunity to earn either drink vouchers or hotel points if you skip room cleaning, for example every other day. However, the trash is taken away. ( One voucher for one skipped cleaning) This voucher thing was a bit difficult to implement, but it works if you remember to go and ask at the reception. Vouchers go to the Winstone restaurant next door. With one voucher, you can get either one small beer, a glass of house wine or non-alcoholic refreshments. All in all, the two-week holiday at the hotel went very well and I can highly recommend this hotel anytime.

Posted by on 26 Aug 2024

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Comment from Hotel Management

21 Sep 2024 by Guest Relation Team

Dear Guest, Thank you for your positive feedback after visiting Mercure Warsav Centre Hotel. Thank you for good marks for our location, breakfast and friendly staff. Please take our appology for not clear enough voucher system, your remarks were dully noted and passed to relevant departmentsBest regardsGuest Relations Team

4 out of 5
ok

Posted by on 14 Jul 2024

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3 out of 5
Hotelli ei ollut mielestämme neljän tähden arvoinen. Huoneet kaipaisivat täydellistä remonttia. Myös huoneiden siisteydessä oli puutteita. Hotellin sijainti hyvä. Samoin aamupala oli erinomainen.

Posted by on 28 Jun 2024

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4 out of 5
Spa osasto oli hieno lisä hotellin palveluihin. Pari saunaa ja poreamme.

Posted by on 11 Apr 2022

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5 out of 5
Hôtel très correct et pas cher. Période d’été avec beaucoup de familles et enfants très calmes. A recommander

Posted by on 25 Jul 2021

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4 out of 5
Erinomainen sijainti, kävelymatka tärkeimpiin nähtävyyksiin ja museoihin. Aamiaisella rauhatonta, suurelle hotellille suhteellisen ahdas ravintola.

Posted by on 31 Dec 2019

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5 out of 5

Posted by on 4 Nov 2019

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5 out of 5

Posted by on 2 Aug 2019

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About the Mercure Warszawa Centrum

Location 48-54 Zlota St, Warsaw, Masovia 00-120

Property Features

Mercure Warszawa Centrum offers its guests Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Warszawa Centrum. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 338 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Warsaw Central Station (0.6 km / 0.4 mi)
  • Metro station: Dworzec Centralny 09 Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Warszawa Centrum offers 338 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Winestone – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Brasserie – This brasserie specialises in international cuisine and only serves breakfast.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mercure Warszawa Centrum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 50 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 79 for adults and from PLN 39.50 for children
  • Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 89 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrum Warszawa
  • Mercure Centrum
  • Mercure Centrum Warszawa
  • Mercure Warszawa
  • Mercure Warszawa Centrum
  • Mercure Warszawa Centrum Hotel
  • Mercure Warszawa Centrum Hotel Warsaw
  • Mercure Warszawa Centrum Warsaw
  • Warszawa Mercure
  • Warszawa Mercure Centrum
  • Mercure Warszawa Centrum Hotel
  • Mercure Warszawa Centrum Warsaw
  • Mercure Warszawa Centrum Hotel Warsaw

You should know

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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