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"Did not reply to my emails in advance of arriving. Limited breakfast selection. At lot of noise at night and early morning. Basic furnishings in a s ... " More

By a verified traveller on Tue 28 May 2024

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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Leonardo Royal Hotel Warsaw. During your stay, you'll be connected to the convention centre and just a quick walk from Warsaw Trade Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Polish cuisine while dining at Astoria
  • Buffet breakfast served weekdays for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Palace of Culture and Science and 6 minutes from Old Town Square
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Leonardo Royal Hotel Warsaw ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Royal Hotel Warsaw

Everyone (5) Couples (2) Business (1) Family (2)
3 out of 5
Did not reply to my emails in advance of arriving. Limited breakfast selection. At lot of noise at night and early morning. Basic furnishings in a suite - looked more like a university hall of residence. Unsafe bathroom - had a fall and hurt myself as the mat was not big enough and did not grip the floor. On the plus side, pretty clean and staff helpful. Would not stay again for the above reasons.

Posted by on 28 May 2024

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Comment from Hotel Management

29 Jun 2024 by Marcin Rosenbaum, Acting Front Office Manager

Dear Roscoe,thank you very much for taking time to write review about Leonardo Royal Warsaw Hotel. I am very sorry for all inconvieniences that you struggle before arrival and during your stay. We are taking all the feedback very seriously and we will try to improve our service in the future. We are during renovation right now, so I hope despite of your declaration you will give us another chance and we will have an opportunity to erase your impressions from previous stay.

4 out of 5

Lovely hotel, spacious rooms

Wonderful hotel for the price. 20 minute walk to the city centre, easy to reach the Old Town (2 stops on the Metro). Lovely spacious rooms, nice and warm. The immediate area is run- down with graffiti on the walls, over-grown grass, blocks of flats, but it is quiet and safe. A surprising location as the Westin Hotel (5 star) and the Hilton are also nearby. However, Carrefour Express was opposite the road which was cheap and handy for food and drinks

Posted by , from london on 5 Dec 2017

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Comment from Hotel Management

2 Jan 2018 by P_Kolodziejczyk

Dear ash, Thank you for your comment and hope to host you again in New Year 2018! All the best, Paulina Kolodziejczyk General Manager

4 out of 5

Posted by on 27 Dec 2023

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Comment from Hotel Management

29 Dec 2023 by Marlena

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4 out of 5

Posted by on 30 Dec 2022

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Comment from Hotel Management

11 Dec 2023 by Marlena

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

2 out of 5

Posted by on 19 Apr 2022

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Comment from Hotel Management

11 Dec 2023 by Marlena

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

4 out of 5

Posted by on 4 Mar 2022

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Comment from Hotel Management

11 Dec 2023 by Marlena

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4 out of 5
Ravintolassa epäkohtelias palvelu, huono kielitaito ja pettivät vaihtorahijen kanssa. Hotellin mainostettiin olevan keskustassa mutta oli yli kilometrin päässä liikekeskuksista.

Posted by on 8 Jan 2020

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Comment from Hotel Management

13 Feb 2020 by Daniela Wannagat,Guest Relations Coordinator

Dear Guest, Thank you very much for your lovely rating to our Leonardo Royal Warsaw. Best regards, Daniela Wannagat, Guest Relations Coordinator

4 out of 5
Hyvällä sijainnilla oleva siisti, moderni hotelli. Henkilökunnan palvelualttius normaalia itäeurooppalaista tasoa. 24.kerroksesta upea näköala. Suosittelen mielelläni ja voin tulla toistekin.

Posted by , from Tallinna on 8 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by P_Kolodziejczyk

Dear Markku, thank you so much for your recommendation and hope to see you again soon. Best regards, Paulina Kolodziejczyk General Manager

5 out of 5

Businesshotel mit tollem Ausblick

Sachlich eleganter Stil, Sauberkeit und große Fensterfront mit toller Aussicht.

Posted by , from München on 29 Aug 2016

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4 out of 5

Asiallinen hotelli

Kaikin puolin ihan hyvä hotelli. Aamiainen tosin ei kuulunut hintaan ja erikseen ostettuna suhteelisen kallis (ja suppea), jos vertaa kaupungin yleiseen hintatasoon. Huone oli perus asiaiallinen. ****-huoneita olen hienompiakin nähnyt.

Posted by on 24 Jul 2016

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About the Leonardo Royal Hotel Warsaw

Location Grzybowska 45, Warsaw, Masovia 00-844

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Leonardo Royal Hotel Warsaw. Parking is available for a fee. This 4-star Warsaw hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 27 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2012
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Warsaw Ochota Station (1.4 km / 0.9 mi)
  • Metro station: Norblin 04 Tram Stop (0.4 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Leonardo Royal Hotel Warsaw offers 178 accommodations with minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Astoria – This restaurant specialises in Polish cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Mezzanine – This bar specialises in Polish cuisine and only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 40 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 99 for adults and from PLN 99 for children
  • Self-parking fee: PLN 85.00 per day
  • Extended parking fee: PLN 85 per night
  • Pet fee: PLN 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel JM
  • Hotel Warsaw Center
  • JM Hotel
  • JM Hotel Center
  • Leonardo Royal Warsaw
  • JM Warsaw Center
  • Leonardo Royal Warsaw Warsaw
  • Leonardo Royal Hotel Warsaw Hotel
  • Leonardo Royal Hotel Warsaw Warsaw
  • Leonardo Royal Hotel Warsaw Hotel Warsaw
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