Guesthouse with a 24-hour front desk, near Royal Castle
A bar/lounge, a 24-hour front desk, and a computer station are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and multilingual staff assistance are onsite.
Chmielna Guest House offers 7 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. This Warsaw guesthouse provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.
During your stay at Chmielna Guest House, you're just a quick walk from Nowy Swiat Street. Enjoy features like free WiFi in public areas and a bar.
Free WiFi
Enjoy drinks at the bar/lounge
Amenities include a computer, a multilingual staff, and TV in a common area
10 minutes by foot from Palace of Culture and Science and a 3-minute drive from Royal Castle
Pets welcome for a fee
Chmielna Guest House offers its guests multilingual staff, tour/ticket assistance, and a television in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
This 4-star Warsaw guesthouse is smoke free.
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Guest services
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
No lift
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Towels provided
Food and drink
Dishwasher
More
Individual decor
Individual furnishings
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The check-in location differs from the property location; go to: [New World St. Hostel, Nowy Świat 27]
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: EUR 15 per pet (varies based on length of stay)
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 15 per pet (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
The check-in location differs from the property location. To check in, guests will need to go to New World St. Hostel, Nowy Świat 27 Front desk staff will greet guests on arrival at the property.
Property is also known as
Chmielna Guest House
Chmielna Guest House Warsaw
Chmielna Warsaw
Chmielna Guest House Guesthouse Warsaw
Chmielna Guest House Guesthouse
Chmielna Guest House Warsaw
Chmielna Guest House Guesthouse
Chmielna Guest House Guesthouse Warsaw
Chmielna Guest House Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I spent one night in this place, I will never select this and will not recommend it to anyone.
Abdul
Stayed 1 night in Dec 2018
4/10 Poor
Sean
2 Nov 2018
Liked: Cleanliness
Disliked: Staff & service, room comfort
Difficult to find/check-in and access. Wrong address on booking with hotels.com
Sean
Stayed 2 nights in Oct 2018
6/10 Okay
Andrew, Tarpon Springs, Florida, USA
9 Jun 2018
Liked: Cleanliness, staff & service
Nice concept but overpriced for what it offers.
Good concept if one wants to use kitchen facilities. That is good.
Would not recommend for older people, lot of stairs. No air conditioning.
Extremely difficult to locate, bed was lumpy and squeaked everytime you moved, tiny space, not as it was portrayed in the advert! Other guests were very noisy I’ll hours in the morning. Would certainly NOT recommend
Verified traveller
Stayed 3 nights in Dec 2017
4/10 Poor
Steve Jukic, Toronto Canada
21 Nov 2017
Disliked: Staff & service, room comfort
Good Downtown location
Reception in another location under a different name and had to ask local people to phone and ask where is the reception. Had to take my luggage to 3rd floor to get the key then walk to the hotel. When I suggested to change the sign of the hotel I was told that was fine the way it was. The Expedia quality control agent which I meet on the street also couldn't find the place and we looked to find the reception together.
There were drunk local people making noise all night and when I complained at 3 am was told by receptionist this was fine as they were local artist.
Never again despite the nice location. Price was ok but wish I stayed somewere else as I had to board my plane without any sleep
Absolute worst hotel experience in my entire life.
I didn't make it that far. The people on the other line were so unbelievably rude. The first person I spoke to spoke english and was very polite but when I got lost and called back someone with else little to no English speaking ability did not understand me when I was trying to ask for directions. I asked her to please let me speak to the person that speaks english. In a strong accent she said with an attitude that no-one speaks English, then hung up in my face. When I tried to call back she immediately hung up on me again. Such and horrible horrible person and quite frankly she needs to be terminated from working there. I ended up cancelling and hotels.com provided me with other accommodations. All I can say is stay away! You're better off paying a minimal extra for 10 times better service.
We had great trouble finding this "guest house", although it is more like an apartment, with bedrooms leading off a communal living area. We had to ask staff at other hotels how to find and it appears that we hadn't been the only people with such problems. We should have gone to New World St. Hostel at 27 Nowy Świat St., about 200 hundred metres from the actual site of the apartment. There we received the key and directions to the apartment. To be fair, New World St. Hostel did email us with appropriate directions but we had booked this while on holiday and we usually don't bother checking emails during short holidays. It would have been better if we had known about these complicated arrangements before booking.
After we eventually found the apartment, the accommodation itself was satisfactory, although there was no air-conditioning..
The single room was clean and fashionable. Plus,the Main Street where is right in front of Chmielna guest house was great. I enjoyed some local foods and street musicians so on.
I recommend this hostel not only for just sleep but for staying and enjoying a good atmosphere.
lovely lively city, guest house is very close to new shopping centre and war museum and a good 20mins walk from old sq, guest house was spanking clean but all rooms are very small, and not a place u cud spend and time in, strictly showers and sleeping, bit noisy with been in main street, and collecting the keys from 1000mts away and the stairs are not for the elderly of lame, all staff were very polite and helpful
The place is really nice but finding the reception was a bit of a headache, specially because they have different names. Finding the room wasn't so easy as well.
The staff was very helpful and they guided tp the Warsaw. The hostel was in a good place. The hostel generally and the room was very clean and nice. I would recommended to someone for his holidays.
Verified traveller
4/10 Poor
matthew, B
11 Dec 2016
Liked: Cleanliness
Disliked: Staff & service
Horrible to get to and unhelpful staff
It took hours to find the reception and bad guidance from staff never mind the bad overall attitude they had BUT, once your in your room it's not horrific. Loud noises outside but that is overshadowed by how perfectly located you are to the old and new town. Overall many complaints but once settled its not that bad
only gripe is 4 story climb at another location to check-in. Otherwise good value, clean room in a good location
Warwick
6/10 Okay
George
27 Nov 2016
Liked: Cleanliness
Disliked: Staff & service
When you can find the entrance to the guest house which was extremely difficult and you navigate the steep staircase the room and bathroom, allbeit small were very clean and tidy.
The room and accommodation were fine; but the overall experience was badly let down by the arrival and departure procedures. The reception in another building from which you have to obtain your key was not properly signposted. It also involved a long climb (also not signposted) up and down three long flights of stairs, which is a serious problem if you are carrying heavy bags. They could, for example, install a street-level domophone, and then bring down the keys and documentation to you - rather than having you go up and collect them while they (young people) sit comfortably behind their reception desk. It would be a simple act of consideration towards their guests.
3 day trip. To say we were disappointed was understeatment. You have to check in at a different location. There is no info of this, I had to ring them to find out were the reception was after walking the street for a hour plus, after I found the door its then up 4 flights of stairs. When I book I asked for a double bed, there was 2 single beds, not ideal for a couple. There was shared bathrooms with only 1 bathroom working between 6-7 rooms. My thoughts on the place - I book a room in the Hilton.