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Mercure Warragul

4.0 star property

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Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Exterior
Serves breakfast, lunch and dinner
Superior Room, 2 Queen Beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
23 Mason Street, Warragul, VIC, 3820
  • West Gippsland Arts Centre
    ‪7 min walk‬
  • Warragul Country Club
    ‪3 min drive‬
  • The Linear Park Arts Discovery Trail
    ‪3 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Privilege, Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Jetted Tub

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite, 1 King Bed, Jetted Tub

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Warragul

Hotel in Warragul with a 24-hour health club and a coffee shop
A restaurant, a 24-hour health club, and a bar/lounge are available at this hotel. Free wired internet in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Warragul offers 47 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Warragul hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Microwaves, in-room massages, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Warragul. During your stay, you're just a quick walk from Warragul Museum. Enjoy features like free self parking and free wired internet, plus a restaurant.
  • Free wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Newmason Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Warragul Museum and 7 minutes by foot from West Gippsland Arts Centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free wired Internet. Event space at this hotel measures 1399 square feet (130 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Mercure Warragul. Self parking is free.

Smoking is allowed in designated areas at this 4-star Warragul hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
Newmason Bistro - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
Newmason Lounge Bar - This bar specializes in pizza and serves light fare only. Open daily.
Newmason Cafe - This café serves breakfast, brunch, lunch, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; AUD 27 to 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Newmason Bistro
  • Newmason Cafe
  • Newmason Lounge Bar

Things to do

  • 24-hour health club

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 2 meeting rooms
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with premium digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (8 AM - 6 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27.0 to 27.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Warragul Hotel
Mercure Warragul
Mercure Warragul Hotel
Mercure Warragul Warragul
Mercure Warragul Hotel Warragul

Mercure Warragul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 468 reviews
Rating 8 - Good. 113 out of 468 reviews
Rating 6 - Okay. 16 out of 468 reviews
Rating 4 - Poor. 6 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Staff & service
The hotel doesn't service the rooms on Sunday, and we were not informed ahead of time. It is only staffed 8 a.m. til 8 p.m., Monday through Sat. The front desk is only staffed 8a.m. til 6 p.m. on Sundays. If you need service or lock yourself out, it is $80, outside of the listed hours. Carpets need cleaning. It is in a convenient location to walk to restaurants, etc., but that means there is a fair amount of street noise.
Stayed 5 nights in Dec 2024

8/10 Good

Alex

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated help with clear instructions re a late check in
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Hamad

Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay , good value
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Besar

Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 1 night in Sep 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель доя такого города. Мы прибыли в Пятницу вечером, а оказалось что именно в эту пятницу ресепшен закончил работать раньше чем обычно но нам никто об этом не сообщил. Пришлось искать куда обращаться и как получить карту от номера. Номер был чистый и очень просторный. Минус, полотенца были с дырками, не очень приятно. В целом отель хороший.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and great facilities , my only concern was the time it took to check in I couldnt pay for my team in one transaction and was charged a $100 bond per room and when we checked out a different receptionist said that is strange that you were all charged the bond 5 rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Stayed 1 night in Aug 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

6/10 Okay

Amit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Teag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a nice stay here.
Stayed 1 night in Jul 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short stay
Lovely short stay, very comfortable room on the first floor
Stayed 1 night in Jul 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mr Edmund P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, lovely shower that had good pressure and hot water, well designed room. All 4 pillows in the room were firm....would have been better with a mix. Air fresher or cleaning spray was over powering, particularly in hallways. Great parking undercover!
Stayed 1 night in Jun 2024

10/10 Excellent

Leonard

Stayed 1 night in May 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
All very good, excellent staff member served me on reception, arrived slightly early but no problem.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mecure Warragul was a lovely place to stay
Stayed 1 night in May 2024