8/10 Good
Cherie
10 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks like it could be brilliant. However my need for an accessible room was not passed to the hotel (they said) - so I didn’t get one. I arrived in the dark and it was really difficult to find my way to the hotel itself - there hadn’t been any advance information about the barrier or where the intercom (obscured by foliage) was. As a disabled person it was difficult to get out of the car and read the notice on the barrier (which didn’t give info about the intercom - just gave a phone number!)
Hotel signs to reception almost impossible to read in the dark. Security (Lucas? On quad bike) were great in directions and help. Reception (Luke) also good. No accessible parking spaces available or visible. Fairly selfish guests blocking car park exit (chatting) and making it difficult for morning arrivals and leavers. I wish there’d been written information in room about the interesting history of the property. No info given (but I worked it out) about Internet access or restaurant menu and facilities.
Cherie
Stayed 1 night in Mar 2025