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Quality Inn & Suites Downtown Walla Walla

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites Downtown Walla Walla

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Lobby
Terrace/patio
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
520 North 2nd Ave, Walla Walla, WA, 99362
  • Kirkman House Museum
    ‪4 min walk‬
  • Art Gallery at the Marcus Whitman Hotel & Conference Center
    ‪6 min walk‬
  • Downtown Farmers Market
    ‪10 min walk‬
  • Walla Walla, WA (ALW-Walla Walla Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Walla Walla

Pool
Hot tub
Breakfast included
Pet-friendly
4.6 out of 5, Wonderful, (1002)
The price is €120
for 1 room
includes taxes & fees
5 Feb - 6 Feb
La Quinta Inn & Suites by Wyndham Walla Walla

About this property

Quality Inn & Suites Downtown Walla Walla

Hotel with free breakfast, near Whitman College
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and laundry facilities. Housekeeping is available once per stay.
Quality Inn & Suites Downtown Walla Walla offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Walla Walla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites Downtown Walla Walla. During your stay, you're just a quick walk from Kirkman House Museum. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Whitman College and Gesa Power House Theatre
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Downtown Walla Walla offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Quality Inn & Suites Downtown Walla Walla also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Walla Walla hotel is smoke free.

Guests are served free English breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool toys
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 24 2024 to March 1 2025 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Inn Hotel Walla Walla
Quinta Inn Walla Walla
La Quinta Walla Walla Hotel Walla Walla
Walla La Quinta
Walla Walla La Quinta
Quinta Walla Walla
Quality Inn Walla Walla
Quality Walla Walla
Quality Inn Suites
Quality & Suites Walla Walla
Quality Inn Suites Walla Walla
Quality Inn & Suites Downtown Walla Walla Hotel
Quality Inn & Suites Downtown Walla Walla Walla Walla
Quality Inn & Suites Downtown Walla Walla Hotel Walla Walla

Quality Inn & Suites Downtown Walla Walla Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1002 reviews" "
Rating 8 - Good. 356 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 73 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
I have a small dog and was put in a room in the basement that was dingy, smelly and a bed that was horrible, dipped so bad in the middle. I left the room and told the recetionist that that was not an adequate room and explained why. She sted that that is where people with pets are designated and that i would not be given another room. I told her that just because i have a pet does not mean that i deserve an inadequate room. She said that i would not be given another room. Would not give me a refund. I left the hotel immediately and lost over $200.00 dollars. I will never book a room at a quality inn again. Shabby room and extremely poor customer service. I admit i was angre and threw my room key behind the desk. Not happy.
Stayed 1 night in Oct 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Andrea

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked into our room and turned on the heater, it smelled like a body was decomposing on a heating element. Then the fire alarm started...the rooms are aged, the carpets throughout the hotel are ratty, fraying, and so dirty I didn’t want to take my socks off. It just needs a new facelift. The bottom floor rooms feel like you are in a dirty, musty basement. The only thing nice about the hotel is the location.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay
The location was excellent, and it worked well for our stay. Rooms were well appointed with microwave, minifridge and coffeemaker. Great breakfast. There was so much noise the first night, however, hardly slept at all. Second night was fine and slept well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to walk downtown and staff was friendly. Beds were comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Marla

Stayed 2 nights in Oct 2024

6/10 Okay

Maureen

Travelled with family, Business traveller
Liked: Cleanliness
We were not able to check in at 3. The room wasn’t ready until about 3:20. There were also ants in the room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jackie

Travelled with family
Disliked: Staff & service, room comfort
When I checked in the hotel charged me for three nights instead of two nights on my debit card making me not have enough money to enjoy my vacation. They told me it was their policy and refused to return the extra night still waiting for resolution. Won’t stay at another choice hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2024

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
This is very poorly maintained property. The hall rugs were very dirty and in poor condition. Our room rug had not been vacuumed. We paid $250 a night for this poorly maintained hotel…never again.
Stayed 2 nights in Oct 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs a renovation and my room wasn’t cleaned very well.
Stayed 2 nights in Oct 2024

6/10 Okay

Tenia

Travelled with group
Disliked: Cleanliness
The hotel room was not very clean . On the first Night the sheets appeared to be used. They don’t clean the room unless you ask them too. The staff however were accommodating and the breakfast every morning was pretty decent . The location is convenient
Stayed 4 nights in Oct 2024

4/10 Poor

Dolly

Disliked: Cleanliness
No elevator! Filthy carpeting! Weird unfresh odor throughout. Will not stay here again.
Stayed 4 nights in Sep 2024

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe conditions at Quality Inn
My family was very shocked at the condition of the room. The entry door for room would not securely lock, the door apeared to have been pryed open as evidenced by the rubber seal being split. In order to seal the door, it was necessary to lift it up and push. Within 30 minutes of arrival I went to the desk to inform of the condition. After reporting the condition of the room, I was informed that there were no other room options available and that the door could not be prepared until the next day. My family felt that this left us in an unsafe and vulnerable condition. When requested to be placed in another hotel, I was informed that leaving would forfeit our prepaid funds, however, due to the unsafe condition and no alternative options, we made prevision to check into another hotel. At checkout the next morning, I asked the desk clerk when would someone be sent to fix the door, and was informed that the night clerk had not reported the door as needing repair. Management should be aware of their liability for not correcting this after being it was reported. The cost to the facily would be high. This was a devastating start to a planned vacation. Very disappointed and shocked with the cavalier attitude of the staff at the Walla Walla Quality Inn.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Stayed 1 night in Oct 2024

6/10 Okay

Shelly, Anchorage

Liked: Property conditions & facilities
Disliked: Staff & service
The carpet wasn’t vacuumed and felt dirty, no elevator, and although they have laundry facilities on site, they don’t provide amenities or coins to use them. I don’t know if room service was provided because I didn’t receive any, but I only stayed two nights so making my own bed and reusing my towels wasn’t an issue. Staff wasn’t very friendly and this is always a plus for me.
Stayed 2 nights in Oct 2024

6/10 Okay

JEFF

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Just okay
The stay at the Quality Inn was just "okay" - we were on the first floor (which is the second floor for them) and we had a very thin ceiling above us where we heard everything from the T.V. to bathroom use.
Stayed 3 nights in Oct 2024

8/10 Good

Cathy

The staff were excellent. The breakfast was a bit odd. Some fruit, some egg and cheese omelets, sausage gravy but nothing to put it on. No bread, no muffins , no pastries , the only bread like thing was waffles. Strange breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Stayed 1 night in Sep 2024

10/10 Excellent

Vanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality in Walla Walla ia conveniently located where you can walk into the Downtown area. The property itself is a bit old and run down. However, bedding and Towels etc are clean and comfortable. However the overall hotel premises is a bit old and needs upgrade.
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

daniela

Travelled with family and small children, Business traveller
Liked: Staff & service
The location is great and the staff very friendly. However, the building conditions are outdated and need to be renovated. There are good restaurants close the hotel and the breakfast was really good.
Stayed 2 nights in Sep 2024

4/10 Poor

Dolly

Disliked: Cleanliness, amenities, property conditions & facilities
No elevator makes getting to third floor challenging with a lot of gear. Carpets in hallways are worn out and very dirty. Parking inconvenient to doors. Industrial activity adjacent to property makeveary morning noise.
Stayed 4 nights in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have old school small toilets that are not good for people with packages
Stayed 1 night in Sep 2024