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Quality Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites

Lobby sitting area
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Lobby
Point of interest

Reviews

6.2 out of 10

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
11765 Business Park Dr, Waldorf, MD, 20601
  • St. Charles Towne Center
    4 min drive
  • White Plains Golf Course
    8 min drive
  • Dr. Samuel A. Mudd House Museum
    11 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    45 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Wingate by Wyndham Waldorf/Washington DC Area
Breakfast included
Parking included
Free WiFi
Air conditioning
3.1 out of 5, (1003)
The price is €96
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Wingate by Wyndham Waldorf/Washington DC Area

About this property

Quality Suites

Hotel with free breakfast, in the vicinity of St. Charles Towne Center
A fitness center, a meeting room, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.
Quality Suites offers 69 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Suites, you'll be close to St. Charles Towne Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a meeting room, and convenience store
  • Onsite recreation includes a gym
  • Just a 4-minute drive from St. Charles Towne Center and 8 minutes from White Plains Golf Course
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Suites. Free self parking is available.

This Waldorf hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Quality Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 177 out of 787 reviews" "
Rating 8 - Good. 171 out of 787 reviews" "
Rating 6 - Okay. 127 out of 787 reviews" "
Rating 4 - Poor. 102 out of 787 reviews" "
Rating 2 - Terrible. 210 out of 787 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Wayne

Liked: Room comfort
Disliked: Cleanliness, staff & service
Dissatisfied first timer.
Check in was very pleasant and the evening was quite quiet. The floor was quite dirty because when I wiped the drops of water off the bathroom floor the towel was dirty and when I wiped off my feet after getting dressed, my feet were dirty along with the towel. In the morning there was no one at the breakfast bar and the only coffee pot was empty. When I checked out, there wasn’t anyone there and there was a note at the desk that said to call a number for any assistance!
Coffee?
Bathroom floor towel
Wiped my feet on this towel after walking around the room
Check out policy?
Stayed 1 night in Aug 2024

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Othello

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stay Away From Quality Inn in Waldorf
This is absolutely the worse hotel stay that I have ever experienced. We arrived late in the evening to stay overnight a couple of days to attend my nephew's wedding. There was literally no one manning the front desk. We had to wait several minutes before a person arrived. She was efficient but failed to say, "Welcome" or give us any other information about the hotel. We did notice, even at that late hour, that there was no water in the pool, which we had planned to use because it is summer time and the temperatures frequently peak above 90 degrees. The flooring, which appeared to be fairly new, was cheap and uneven, and very slippery in the hallways and especially so in the room. There was no telephone in the room and the furniture was chipped. We could not get an additional set of towels for the two nights that we stayed. The room attendant literally told my wife that no towels were available. The coup de grace, however, was the allegedly free breakfast. When we got to breakfast around 7:20 am Friday morning, the coffee was like mud. There were coffee stains on the counter and the floor, with no sign of someone who was managing the breakfast. The selection was meager, eggs, sausage and bagels. We refused to eat the gruel that had been set out and went to a local diner about five minutes away, where the breakfast was excellent. I intend to write to management to ask for a full refund. Quality Inn has no business subjecting guest to these conditions.
Stayed 2 nights in Aug 2024

2/10 Terrible

aquilla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Taz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

2/10 Terrible

Bree

Disliked: Cleanliness, staff & service
Property has roaches
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Sasha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible don’t stay here, I seen two roaches in my room, no ice machines in service. No Iron Was available in the room, went to the front desk to ask for one and was told that they didn’t have an extra one to give me. The closet had a big cut out as if they were having plumbing Issues and they were trying to get to the tub water fixtures, the water in the tub did not drain out. You can hear all the noise from the hallway every door slam, every single time the elevator door opened, people talking in the hallway. It could be also that there was a 2 inch gap in between the door and the floor. MAJOR SAFETY HAZARD! & A huge pool with no water in it. I must say the staff was very Pleasant.
Stayed 1 night in Jul 2024

8/10 Good

Vance

Stayed 1 night in Jul 2024

10/10 Excellent

MELCHIESDECH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
The hotel experience was good
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not the best experience.
I find the five-star reviews for this particular hotel in Waldorf hard to swallow. Was told it was a full suite. When i got there the hotel was empty. Two cars in the parking lot. No staff available to speak of. Had a gal running from this hotel to another hotel a block away, so the front desk was empty when i arrived. The room was small and dark and had no resemblence of a suite. Found out there was no microwave when I went to reheat my food. There was only one lamp in the entire room. The toilet bowl leaked everytime it was flushed and partially flooded the bathroom during the night. It appeared people were living in some of the rooms towards the back where i was staying, as there were handwritten signs on doors saying "Do not knock or disturb". Was supposed to stay three nights but ended up leaving after the first night. The person that checked me out of my room barely looked at me while working with me. When she was done, she went right back to what she was doing without saying a word - I didnt know we were finished, so i stood there while she looked at her computer and i had to ask if i was all set. She said yes, so i left. No "thank you" or an apology, or anything that was related to decent customer service. This Waldorf hotel, with a lobby filled with "Absolutely No Loitering" signs, seemed like wasted structure that simply wasn't needed.
Stayed 3 nights in Jul 2024

2/10 Terrible

paul

Stayed 1 night in Jul 2024

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING ! NEVER STAY HERE!
They gave us a room that they knew the tv didn’t work, there was a pool with no water in it, there was no air conditioning in the lobby or halls, bathroom looked dingy, breakfast was over cooked in warmers and too burnt to eat, management never called back regarding our issues, no telephone in room to call lobby. We would have never stayed at this dump had we known all the issues upon checkin. We immediately left upon check in for an affair in town and came in later on in the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Taz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

4/10 Poor

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
AC not up to par
The air was on at 66, but the room still felt hot. Couldn’t stay the whole night because of the AC not working properly.
Stayed 1 night in Jul 2024

6/10 Okay

Tommy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property average, I had to close the drapes with hangers that wouldn't close
Stayed 1 night in Jul 2024

4/10 Poor

Gloria

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The room upon walking in had a "musty" smell. Had double room with only 2 bath towels and 2 washcloths in room. Washcloths ripped and yellowish. There was a tag from their remodel for something under bed. Shelf under sink dusty and water stained. No hand towels. No sugar packs to go with coffee. The girl at front desk upon check in was BEST thing about stay. Very friendly and checkin flawless. Parking sucks
Stayed 1 night in Jun 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the middle of renovating, should be closed to guest.
Stayed 1 night in Apr 2024

4/10 Poor

TONY

Business traveller
Disliked: Cleanliness
The shower was dripping all night. The toilet seat was broken. I checked out early and Instead of giving me a credit they charged me an extra day and still have yet to credit me the differences. Not a good experience at all
Stayed 3 nights in Jun 2024

2/10 Terrible

Valeria

Stayed 3 nights in Jun 2024

4/10 Poor

TYFANY

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Brandon C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Otis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

ALLEN, LOCUST GROVE

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the excellent work!
Stayed 2 nights in May 2024