Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

2.5 star property

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Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Studio Suite, 2 Queen Beds
Exterior
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
12050 Retail Dr, Wake Forest, NC, 27587
  • Southeastern Baptist Theological Seminary
    ‪3 min drive‬
  • E. Carroll Joyner Park
    ‪4 min drive‬
  • Wake Forest Renaissance Centre
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪32 min drive‬

Room options

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Candlewood Suites WAKE FOREST RALEIGH AREA by IHG offers 81 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wake Forest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites WAKE FOREST RALEIGH AREA by IHG. During your stay, you'll be close to Southeastern Baptist Theological Seminary. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Southeastern Baptist Theological Seminary and a few minutes from E. Carroll Joyner Park
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites WAKE FOREST RALEIGH AREA by IHG. Free self parking is available.

This Wake Forest hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood RALEIGH
Candlewood Suites RALEIGH
Candlewood Suites RALEIGH Hotel
Candlewood Suites RALEIGH Hotel WAKE FOREST AREA
Candlewood Suites WAKE FOREST RALEIGH AREA
RALEIGH Candlewood Suites
Candlewood Suites WAKE FOREST RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA
Candlewood Suites RALEIGH ARE

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 551 reviews
Rating 8 - Good. 142 out of 551 reviews
Rating 6 - Okay. 46 out of 551 reviews
Rating 4 - Poor. 29 out of 551 reviews
Rating 2 - Terrible. 38 out of 551 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room and especially the bathroom were very clean. The girl at the front desk was friendly with good customer service.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stay in Wake Forest.
Our room was newly renovated and very nice and comfortable. The hotel is undergoing renovations which limited the services such as breakfast accommodation. I believe once it’s completed everything will be nice.
Stayed 4 nights in Nov 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was decent
It was a decent location. Construction was taking place in and outside the building. So the elevator was not working. We had to take all of our bags and dogs upstairs via the stairs. (We were on the 4th floor).
Stayed 1 night in Nov 2024

10/10 Excellent

Janel L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

JOHNNY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and was assigned a room with no TV. Furthermore, hotel staff did not advise of this situation and would not assign me to a different room. I immediately checked out of the hotel without reimbursement. This is the worst hotel I've ever had after many years of traveling internationally and across the U.S. I would not recommend a stay at this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in on our stay was pleasant, staff was friendly, clean updated rooms, walkable to stores such as Target and Walgreens, and plenty of food options. Will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Clean and Friendly Stay
Super friendly staff. Clean well maintained room with plenty of jacks for remaining connected.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Irene

Stayed 2 nights in Oct 2024

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was nice, room beautiful. However, I was charged a “damage fee” for marking up the pillows and sheets with purple dye an oil! I was offended and disturbed, the maids tried to accuse me that I’d done that. I had no products that had any oil or purple chemicals! Hopefully they refund me my $ as they eventually concluded.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Staff & service, amenities
The maid walked in on me naked while I was there. No shower curtain in the bathroom, no Tv even though it was advertised. Would not return.
Stayed 1 night in Oct 2024

2/10 Terrible

Kelvin

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
At the time, they were painting the outside walls, my windows were covered, and I heard a lot of beepbeeps. It does look much better though and I understand they had to do it. I would recommend 2-ply toilet paper more consistent with the place which is very nice and updated. Staff were very nice and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great, newly renovated room! Nice staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Gregory

Travelled with family
Last time I use Hotels.com
Hotels.com really proved to be a poor service.
Stayed 1 night in Oct 2024

8/10 Good

Darryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive
Stayed 3 nights in Oct 2024

6/10 Okay

Mary, Shreveport

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Construction going on, debris in front foyer, still there next day. No coffee pot in room or hair dryer in room. Won’t be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 14 nights in Jul 2024

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Property conditions & facilities
Had a gym
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

It would have been nice to have a hair dryer in the room and better coffee and creamer in your snack area. The room and staff were great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

The room had no hot water. They moved us to another room still no hot water. We g as be up after 24 hours and moved to a different hotel ! Hassled at desk …. Etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me begin by stating that this establishment deserves 10 stars. My family and I have had to book an extended stay due to sudden unfortunate issues with our residence. The hotel is extremely well maintained, and despite current renovations the construction did not disturb us in any way. The cleaning staff is always happy to help you with anything you need. They are always happy and smiling. The staff at the front desk is exceptional. Always available to answer any questions or concerns. Parking is easy and I have always been able to find a spot, even on the weekends when it gets busy. The location is great with plenty of nearby grocery stores and restaurants. There are even big box stores within walking distance. A Walgreens store is located in the adjacent parking lot as well as a 24hr gas station. Free laundry is available and the machines are well maintained. The gym is spacious and quiet. The rooms are great. Comfortable beds, great pillows, plenty of space. Very large shower, and plenty of hot water. The kitchenette is fully stocked with dishware, flatware, and regular sized appliances. Including a dishwasher! ***The customer service manager, Morgan, was extremely helpful with the resolution of a billing error that accidentally occurred. She was attentive, kind, and very professional. The general manager, Fernando, was amazing as well. Rarely do you get to speak to a GM when there is an issue, but Fernando always made himself available. He personally assisted us often.
Stayed 14 nights in Aug 2024