Copthorne Hotel and Resort Bay of Islands

4.0 star property

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Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Aerial view
Breakfast, dinner served; local cuisine, garden views
Seaview 1 King
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1 Tau Henare Drive, Waitangi, 0200
  • Waitangi Treaty Grounds
    ‪10 min walk‬
  • Paihia Wharf
    ‪3 min drive‬
  • Paihia Beach
    ‪6 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪29 min drive‬

Room options

Seaview 2 Doubles

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior Harbourview 1 King

  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Gardenview 2 Doubles

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Harbourview 2 Doubles

  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Standard Double

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Accessible Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Seaview 1 King

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite with Seaview 1 King

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Gardenview 1 King

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Seaview 1 King

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Gardenview

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel and Resort Bay of Islands

On beach with 2 outdoor pools, near Paihia Wharf
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with safes and hair dryers. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Our customers tell us they can't get enough of Copthorne Hotel and Resort Bay of Islands's great location. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy local cuisine and garden views while dining at Jimmy Cook’s Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, facials, or hot stone massages at S.O.S Day Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bay of Islands and a 3-minute drive from Paihia Wharf
Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel and Resort Bay of Islands. Self parking is free.

This 4-star Waitangi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe Bar
  • Jimmy Cook’s Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 1000 reviews
Rating 8 - Good. 397 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The resort is wonderful, especially for families with children. But that also means NOISE, and lots of it. The central pool area is full of screaming and splashing until 10pm. The buildings seem to be made mostly of wood under the stucco exteriors. So even just walking calmly in a hallway produces lots of sound, and children by nature tend to move more energetically. Our ground floor terrace overlooking the bay was a pleasant place to sit during the day, but a noisy nightmare in the morning and evening.. the rooms above have walkout balconies on top of the ceilings of the rooms below. So it's a constant thud thud THUD of doors opening and closing, and people above moving about. In a more modern building, concrete slab construction would eliminate such noise, but the buildings don't have that. No real usable beach on the property (too rocky), thus the extensive outdoor pool area instead. No access to the adjacent Treaty Grounds without paying a $70/person admission fee there, so not much at the resort itself to interest non-children. On-site breakfast buffet was average (basic coffee, some fruit, cereals, hot items). Evening dinner was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Your need to have family rooms with a spare/seperate bedroom to put kids to sleep.
Stayed 1 night in Dec 2024

8/10 Good

Estrella

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very nice hotel. It is surrounded by nature and quiet. The staff were very friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but weak tv. No chairs on patio
Stayed 4 nights in Dec 2024

8/10 Good

Ivy

Travelled with partner
Liked: Amenities, property conditions & facilities
I enjoyed every part of my stay this time
Stayed 1 night in Dec 2024

6/10 Okay

Brock

Travelled with partner
Liked: Amenities
Josh and the the lady on the desk when we arrived were excellent. The bed was clean but the room and overall facility are tired and worn. The shower curtain had some black mold. The restaurant staff was hit and miss.
Stayed 1 night in Dec 2024

8/10 Good

Hanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Chris, Auckland

Business traveller
Liked: Cleanliness, staff & service
Could be fantastic but old and dates now. Quiet location, nice pool area but freezing cold. Rooms, hallway tired. Breakfast basic but standard selection Again a little money spent could make this great. Rooms upstairs loud if you are on the ground floor I was woken at 4am and 6am. A gym would be great too
Stayed 1 night in Nov 2024

6/10 Okay

GRACE

Disliked: Cleanliness, property conditions & facilities, room comfort
Improve the House keeping service
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 8th stay at the Waitangi Copthorne, we usually go once a year and for the same reason, it is close to home while still feeling like you are on holiday, our children love the pool area and the team are always friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Needs to be upgraded,especially the bathrooms.
Stayed 2 nights in Oct 2024

8/10 Good

Mio

Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Lovely staff
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and great room we had with view
Stayed 3 nights in Oct 2024

6/10 Okay

Shirley

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely and the grounds are gorgeous. The pool is lovely (but not heated). The rooms were fine, the bathroom was dated and fush was fiddly. Overall a good place to stay for a family holiday.
Stayed 4 nights in Sep 2024

8/10 Good

casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Astina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant quiet stay. Room was comfortable and the balcony was a great plus as it made the room less confining .
Stayed 3 nights in Oct 2024

8/10 Good

Caryl

Travelled with family
Liked: Cleanliness, staff & service
Broken privacy panel. Leaking tap in the shower.
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Travelled with family
Liked: Property conditions & facilities
Best part ? Spa ie hot out door bath with out the spa part. Annoying part no shuttle to city centre. 20-30 minute walk to town.
Stayed 2 nights in Sep 2024

8/10 Good

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good no issues. Still waiting for my bond as they said ut had been deposited back into my account that was 3 days ago.
Stayed 2 nights in Sep 2024

8/10 Good

GRACE

Liked: Cleanliness, staff & service, room comfort
Friendly & Helpful
Friendly & Helpful. But I think they should be doing the renovation like the bath vanity. The house keeping can improve the service like checking the bottle of shampoo & bath soap both are empty when I’m starting the shower. Can you imagine!!
Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024