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Candles Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candles Hotel

Terrace/patio
Front of property
TV
Reception
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Wadi Musa, Petra, Wadi Musa
  • Petra Turkish Bath
    2 min walk
  • Petra Visitor Center
    8 min walk
  • Street of Facades
    9 min walk
  • Ein Yahav (EIY)
    208 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite, Balcony

Family Suite, Balcony

Family Suite, Balcony

  • Sleeps 5
  • 5 Large Twin Beds

About this property

Candles Hotel

Hotel with free parking, near Petra
This hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Candles Hotel offers 35 accommodations with minibars and safes. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wadi Musa hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Candles Hotel, you're just a quick walk from Petra Turkish Bath. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Petra Turkish Bath and 15 minutes by foot from Petra
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Candles Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wadi Musa hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JOD 4 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JOD 4 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Candles Hotel
Candles Hotel Wadi Musa
Candles Wadi Musa
Hotel Candles
Candles Hotel Jordan/Petra - Wadi Musa
Candles Hotel Hotel
Candles Hotel Wadi Musa
Candles Hotel Hotel Wadi Musa

Candles Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 187 reviews" "
Rating 8 - Good. 78 out of 187 reviews" "
Rating 6 - Okay. 43 out of 187 reviews" "
Rating 4 - Poor. 10 out of 187 reviews" "
Rating 2 - Terrible. 8 out of 187 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Stay somewhere else, don’t be fooled by the smart looking building facade and tidy internal areas as sadly the rooms aren’t as loved. The room smelt horrible, had crystallised damp on the walls, a dirty bathroom (especially the shower curtain), electric wires exposed on appliances and overall of a general poor standard. Breakfast choices were extremely limited and questionable hygiene levels. The only good thing was its location to Petra entrance and free car parking. Worse hotel I’ve ever stayed in and couldn’t wait to leave.
Stayed 3 nights in Nov 2019

8/10 Good

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, delicious breakfast.
Stayed 2 nights in Nov 2019

8/10 Good

Alexa

Hotel with great location
The locations is really good, 5 min walk to Petra.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was not exactly clean. Friendly staff, proximity to petra
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent location for visiting Petra - across the street from the Visitors centre.
Stayed 2 nights in Nov 2019

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Don’t go for a double bed. They are tiny and the rooms are smaller. Two single beds in a non smoking room was a much better option. Staff in restaurant were particularly lovely, and it was possible to enjoy a glass of Jordanian wine on the terrace. Big downside though is the speakers for call to prayer are right next to the hotel. They blared into our bedroom at 5am which is not a welcome wake up. Okay if you’re setting off early for Petra perhaps.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Petra. Excellent food. Staff very helful and polite.
Stayed 2 nights in Sep 2019

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Mold in the shower
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel to be presented as 3 Star.
Hotels.com must stop advertising this dirty old hotel as 3 Star. This is a old dated hotel not worthy of carrying 3 star markings. All staff were polite and friendly but hotel it self is old and falling apart. Bed linen was so worn and ripping apart. Bath towel were old and discoloured . Bathroom is an eye sore with dirty shower basins with blocked drain. When I mentioned this to the staff they kindly showed me other 2 available rooms and they are no better. Dinner should have been buffet but served one main dish with chicken and some side dishes for the same price of 10 JD for which you can get much much better food outside. At check out when I mentioned it they gave me 5JD discount which does not change the facts. I will never recommend this hotel to anyone. If all of them Stars removed from the hotel, no one will have complaints either. All of them wonderful reviews must have been posted by the hotel itself.
Stayed 2 nights in Sep 2019

8/10 Good

isa, Virginia

Travelled with partner
Liked: Cleanliness, staff & service
Rooftop view of the city, watching the full moon rise over Petra. Walking distance to everything. Being on top of a hill has its pros and cons, puff, puff! The staff is friendly and helpful. So glad there was a small 2-person elevator to get our luggage up to the 3rd floor. Great breakfast buffet!
Stayed 1 night in Sep 2019

8/10 Good

Alexander, Seattle

Travelled with family, Travelled with group
Liked: Staff & service
Staff and service, they where very responsive and met every our request
Stayed 1 night in Sep 2019

10/10 Excellent

Duygu

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Mei Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Tom

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok for a short stay
I chose this hotel mainly for the location to the main entrance. The hotel is very run down. The room is old and small. But it is sleep-able and convenient. The staff is always ready to serve. I only stay for one night so it is ok.
Stayed 1 night in Jun 2019

10/10 Excellent

Dan, South NJ, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only 5 minutes walk from the visitors center and entrance to Petra. The room was clean and accommodated our needs. The staff was nice and helpful and breakfast was good. The hotel is located uphill (short uphill walk) and is next to the Main Street, were many of the restaurants are located.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

RADOSLAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Basic. Cheap and good. It has everything you need but keep expectations low. The staff were very nice!!! Served our purpose.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Good location - very close to the entrance of Petra, while some hotels are a long way off, so a quick easy walk if you want to be one of the first in the morning. Good value breakfast, and cheap overall compared to other options. Definitely a budget option - quite basic and feels a little tired. Bathroom wasn't perfectly clean, and we ordered a pack lunch for Petra the night before, but the order hadn't been given to the kitchen, so it wasn't ready (they prepared it quickly, but it did delay us a little). However being such a good price, you can't complain and expect a 5star hotel - you get what you pay for, and the staff were all friendly. If you want a basic, friendly option close to Petra without luxuries, this is for you.
Stayed 2 nights in Apr 2019

6/10 Okay

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for is very apt to describe this hotel. Nothing special . Only good thing was the location that is close to Petra Centre.
Stayed 3 nights in Apr 2019

10/10 Excellent

Rizalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good perfect budget hotel
I had a nice stay at this hotel. Although, yeah, it seems Abit old, but the room is very clean. Outside the room, it smells like cigarette smoke but inside the room, it smells very nice. The hotel is very near the Petra site (5-10mins) depends on how fast u walk. But the way up to it, the street is steep. But it's fine by me since I love walking. And u don't need to spend money to take a taxi. The room is complete, all the basic needs u can ask for, clean towels, soap, shampoo, shower gel. The only thing I've noticed is that u can easily hear any noise from outside. And some rooms (my room) is directly beside a mosque, so expect that morning prayer call to wake u up as well. All in all, I would definitely recommend this place. I actually already did to my friends and other people on travel groups. I would stay here again if I go back to Petra. Thank you Candles.
Stayed 1 night in Apr 2019