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Grandhotel Starý Smokovec

4.0 star property

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December 2024
January 2025

Photo gallery for Grandhotel Starý Smokovec

Indoor pool, outdoor pool
Front of property – evening/night
Minibar, in-room safe, desk, cots/infant beds
Junior Apartment
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Starý Smokovec 38, Stary Smokovec, Vysoké Tatry, 06201
  • Tatra National Park
    1 min walk
  • Hrebienok
    1 min walk
  • Tricklandia
    4 min walk
  • Poprad (TAT-Poprad - Tatry)
    17 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Apartment

Apartment

Apartment

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room (Extra Bed)

Minibar, in-room safe, desk, cots/infant beds

Standard Double Room (Extra Bed)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, cots/infant beds

Standard Double Room

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room (Extra Bed)

Minibar, in-room safe, desk, cots/infant beds

Deluxe Double Room (Extra Bed)

  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Exterior
Grand Hotel Kempinski High Tatras
Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (204)
The price is €454
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Grand Hotel Kempinski High Tatras

About this property

Grandhotel Starý Smokovec

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Grandhotel Starý Smokovec for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Grandhotel Starý Smokovec offers 75 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Vysoké Tatry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
During your stay at Grandhotel Starý Smokovec, you're just a quick walk from Tatra National Park. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with body scrubs, aromatherapy, or body wraps at Grand Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Tatra National Park and Hrebienok
  • Free ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vysoké Tatry hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Czech, English, German, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Off-site parking within 66 ft (EUR 10 per day)
  • Airport shuttle available
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 37.0 per day.
  • Cribs (infant beds) are available for EUR 37.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 7 for children
  • Nearby parking fee: EUR 10 per day (66 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 37.0 per day
  • Rollaway bed fee: EUR 37.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoké Tatry
Grandhotel Starý Smokovec Hotel Vysoké Tatry

Grandhotel Starý Smokovec Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 128 reviews" "
Rating 8 - Good. 43 out of 128 reviews" "
Rating 6 - Okay. 10 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandhotel Stary Smokovec - quality always assured
I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Stayed 3 nights in Aug 2020

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful classic hotel
A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
Stayed 2 nights in Aug 2019

8/10 Good

HAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a classic hotel with all the expected services, very few hotels like that in the US now days.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The location was great, the room was big enough, the breakfast was OK. The bathroom smells of mold. The "Wellness center" was a play ground for children. Children without swimsuits were in the pool, no pool for children, the Jacuzzi became a central play yard for the children. No way to relax inside, we give up unfortunately.
Stayed 4 nights in Apr 2019

8/10 Good

Darius

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful mountain hotel
Beautiful hotel, foos is great, nice pool. Just booked a room with queen bet and twin bed and we got 2 single beds and retractable sofa.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Liked It!
One reason we liked this hotel is because of its interesting history and beautiful Art Nouveau design. We would like it even more if it were refurbished to its original splendor like the photos in the hall, but we still enjoyed it. The wifi worked well. The staff member that really stood out was Martine (think I have the name right). If she doesn't already, she should train all of the staff members. While I found all of the staff to be professional, I found Martine to be extra friendly and welcoming, which is what you want when you are staying at a hotel on a mountain, and you don't speak the local language. Grandhotel was easy to get to on the electric railway from the main Poprad station. There are a few restaurants, cafes, and shops nearby. The gentleman working at the spa was also welcoming. The breakfast was ok though I do recommend the hotel focus a bit more on quality rather than quantity. I would rather have a few really good fresh items than tons of mediocre choices. For example, fresh juice would be nice as opposed to juice from a machine, which I find hard to imagine anyone from 2019 drinks that. The shower is really bad. You can't even use it really without getting water all over. Anyway, those are just small things that could be modernized, but overall we really loved the hotel. There are many cute areas to sit and write while having a drink, and if we were better prepared we could have taken many hikes. I guess it just gives us a reason to return one day.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jevgenijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view fr ok m window
Very good hotel , prefect location . Great place to stay , amazing spa
Stayed 6 nights in Feb 2019

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand hotel in a grand location
My maternal grandmother grew up in Bohemia, then a part of a country called Czechoslovakia. She migrated to the United States as a teenager, and never had the chance to visit the High Tatra Mountains, now a part of Slovakia. She told her grandson: “There are no more beautiful mountains than these anywhere in the world.” And she was right. The High Tatras are spectacular, and they rise just behind the lovely town of Stary Smokovek. And at the heart of that town stands its Grand Hotel. Stay there if you can, dear traveler. Enjoy the splendor of the building; dine in its grand halls; enjoy its wonderful spa; and look out whenever you can at the fabulous peaks behind the building. The staff is able and professional. We particularly appreciated Lenka, Marek, and Philip in the dining hall. Just two concerns for this reviewer: 1) The town is starting to be overbuilt, and rather gross new hotels are rising to crowd the elegant campus of the Grand Hotel. 2) The East lounge is now marred by a large television set that displays itself ceaselessly to no watchers at all— a jarring intervention of Holiday Inn-ism offending the spirit of the magnificent site.
Stayed 5 nights in Oct 2018

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying stay .
4 Nights of staying in this hotel . Very good location . Clean , quiet hotel , with free parking , free Spa and wellness center , comfort and with friendly staff. Very good breakfast .
Stayed 4 nights in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
The hotel lives up to the billing of Grand. Room was great, with the exceptionnot the bathroom, which was again nice but awkward for washing. You could not take a standing shower, because the glass curtain did not provide enough of a barrier. Neither could you take a comfortable bath, the tub was too small. Using the hand shower one had to wet one self, soap up and then rinse carefully lest you made a huge mess on the floor. The service by staff at front desk, in the restaurants and bars, at the health club was always very good. The only other pet peeve I would have is that the health club does not open until 3pm. When I asked why I was given a logical answer for Europeans. I was told that as this was a mountain resort, which indeed it is and the Tatra Mountains are very nice, people do outdoor activities in the morning and make use of the health club upon their return in the afternoon. Indeed people are up early and you see hikers going of at crack of dawn. However, there are travelers such as me, who would love to start a day with a swim, then go for a hike, albeit a short one and end the day with a sauna. The shortcomings I have listed were overall very minor. The overall stay was great and I would stay there again anytime.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great!
Great hotel with amazing character, children friendly, staff was very professional. Our suite was beautiful, newly refurbished with all modern amenities one can wish for. Overall highly recommend!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in some respects, lacking in others
Beautiful building in a wonderful location, right by the start of the trails and the furnicular up into the mountains. The breakfast buffet was excellent. The spa was very good and great after a day's hiking, containing Finnish sauna, infrared sauna, steam room, jacuzzi, plunge pool, pool, relaxation area and more. Rooms were a good size with very good mattresses. The downsides were that the pillows were all lumpy and uncomfortable even when we asked for different ones, which is not what I would expect in a 4* hotel. Also the shower is an attachment over the bath and is very low so you cannot comfortably shower but need to bend your legs to get under the water which was annoying. But in all we would stay again and enjoyed our time here, just wish the hotel would invest in some decent pillows!
Stayed 5 nights in Aug 2018

10/10 Excellent

Michal, The Hague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for a stay in Tatras!
All rooms in the hotel were refurbished before summer 2018, and offer comfort and convenience. The staff is extremely pleasant and helpful; the breakfast is delicious and plentiful. Will be back!
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2018