2 Sep 2024 by ssuzanne
Bonjour Je suis navrée que vous ayez pu avoir cette mauvaise expérience et je regrette vivementC'est un appartement qui plait beaucoup d'habitude surtout pour une famille avec un chien.La réservation était pour cette chambre familiale ET les clients avaient choisit cette chambre, lors de leur réservation et c'est expliqué que c'est un appartement creusé dans la roche.Nous avions un problème familial a régler et je me suis absentée et je savais que le lendemain matin, je ne pouvais les voir, car nous partions de bonne heure.Je regrette de ne pas avoir eu la possibilité de les voir lorsqu'ils sont venus prendre les petits déjeuners, car nous aurions discuté de vive voix et je les aurais remboursé immédiatement.J'avais débité la somme avant leur ARRIVEE pour faciliter l'enregistrement .Les clients ont certainement appelé leur banque pour faire opposition car la somme a été débité de notre compte.Nous n'acceptons jamais les animaux dans le bâtiment principal et pour une famille , la ROCHELIERE plait bien, car il y a 2 chambres communicantes et un coin salonJe suis navrée et je vous prie de bien vouloir nous excuserSincères salutations,Mme SUZANNE
Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Domaine des Bidaudières. Self parking is free. This Vouvray guest house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Domaine des Bidaudières offers 6 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.
Recreational amenities at the guest house include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8:30 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.