Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Premium bedding, in-room safe, desk, blackout curtains
Indoor pool
Lobby sitting area
Exterior
BBQ/picnic Area

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Virginia Beach Town Center
    18 min walk
  • Sandler Center for the Performing Arts
    20 min walk
  • Princess Anne Plaza Shopping Center
    4 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    13 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Refrigerator

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Hotel with free parking, in the vicinity of Lynnhaven House
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Virginia Beach Town Center, an IHG Hotel. During your stay, you'll be within walking distance of Virginia Beach Town Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Lynnhaven House and 12 minutes from Nauticus National Maritime Center
Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Crowne Plaza Virginia Beach Town Center, an IHG Hotel also features gift shops/newsstands, a picnic area, and concierge services. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3.5-star Virginia Beach hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.
Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 5-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Aqua Lounge
  • Tines

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1000 reviews" "
Rating 8 - Good. 245 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 112 out of 1000 reviews" "
Rating 2 - Terrible. 113 out of 1000 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Liked: Staff & service, amenities, property conditions & facilities
The ratings are somewhat low only because of the renovations underway for the property upgrades. It is a bit confusing to figure out how to get to the new "lobby" to check in however, the upgrades look great so far!
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy, even with the construction down there!
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean & up to date. Staff was nice & accommodations were great!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Na
Stayed 4 nights in Aug 2024

4/10 Poor

Kendra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nice and the staff were very friendly however it should have been indicated at the time of booking that the hotel was under renovation, I would have chosen something else for my anniversary.
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Stayed 2 nights in Jul 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

antoinette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

sean

Renovations suck, updated hallways & rooms are cool though.
Stayed 1 night in Jul 2024

10/10 Excellent

Antwan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very well maintained. Staff very helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrienne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on.
Stayed 1 night in Jul 2024

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice work
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
TLDR: Yes, they're under heavy construction which is not advertised anywhere and inconvenient. However, I would try them one more time post-construction to see what I think. Staff was excellent! Pros: - Staff was kind and helpful - Room was clean and modern, the shower had great water pressure - As an added amenity due to construction, they were offering a happy hour and complimentary breakfast Cons: - The elevator constantly smelled like weed - There were men always blocking the one entry door, smoking and cursing and the only other door that looked available had another man sitting in front if it with plastic bags; unsure if he was homeless or just loitering for over an hour - traveling as a single female this was off-putting and did not make me feel safe; in addition to the doors being propped open so anyone could walk in at any time did not add to the feeling of safety - I'm not sure who they consulted to contruct things, but the rooms seem to be designed with tall people/giants in mind. I'm 5'3" and the peephole in the door was not something I could see through, even standing on my tiptoes. Additionally, the magnified mirror in the bathroom was installed so high (at least 6" taller than me) on the wall, so that it was useless. - The deadbolt to my room would not engage unless I put all my weight up against the door and turned it as hard as I could. Between this and the peephole issue, and the lack of outdoor security, I did consider leaving and going elsewhere.
Stayed 1 night in Jul 2024

8/10 Good

samantha

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room was clean and ready an hour before our original check in time. Would have liked to have know they were undergoing major construction prior to booking, but overall this was a pleasant experience.
Stayed 1 night in Jul 2024

8/10 Good

Lillian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2024

4/10 Poor

Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. EXPEDIA SHOULD REMOVE THIS HOTEL FROM THEIR LIST. This hotel is under a total reconstruction and we did not feel safe. Front desk was just nonchalant and unprofessional, but they were in a makeshift office room. The rest of the staff was very nice. The parking lot and entryway was dark with no lighting, dirty, cigarette butts, and the doors were unlocked providing NO security! Shame on this hotel!
Stayed 1 night in Jul 2024

2/10 Terrible

Rebecca

This property is currently under renovation with no amenities. This is not listed on Expedia or on the hotel website. We checked in and then decided to move hotels, price is way too high given lack of services. Also if you have a lot of luggage or mobility issues you will never make it in thru temporary entrance.
Stayed 3 nights in Jul 2024

8/10 Good

tarance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024