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Crowne Plaza Vinh Yen City Centre by IHG

5.0 star property

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Premium Room, 2 Single Beds (Residence) | City view
Breakfast, lunch and dinner served
Premium Room, 2 Single Beds (Residence)
Daily buffet breakfast (USD 15 per person)
Premium bedding, free minibar items, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
NO. 396 ME LINH STREET, LIEN BAO WARD AND KHAI QUANG WARD VINH, Vinh Yen, 00000
  • Vac Lake
    ‪16 min walk‬
  • Tam Dao National Park
    ‪14 min drive‬
  • Thiền viện Trúc lâm Tây Thiên
    ‪23 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Premium Room

Premium bedding, free minibar items, in-room safe, desk

Premium Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe, desk

Standard Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access

Premium Room, 2 Single Beds, Club lounge access

Premium Room, 2 Single Beds, Club lounge access

  • 73 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 1 King Bed, Balcony (Residence)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Mountain View (Residence)

Premium bedding, free minibar items, in-room safe, desk

Suite, 1 Bedroom, Mountain View (Residence)

  • 66 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Residence)

Premium bedding, free minibar items, in-room safe, desk

Suite, 1 Bedroom, Club lounge access (Residence)

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Balcony (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 2 Single Beds, Balcony (Residence)

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 2 Single Beds (Residence)

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 1 King Bed, Mountain View (Residence)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Residence)

Premium bedding, free minibar items, in-room safe, desk

Premium Room, 1 King Bed (Residence)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Standard Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Vinh Yen View)

Suite, 1 King Bed, Club lounge access (Vinh Yen View)

Suite, 1 King Bed, Club lounge access (Vinh Yen View)

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

DIC Star Hotels & Resorts Vinh Phuc

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (27)
The price is €57
for 1 room
includes taxes & fees
7 Mar - 8 Mar
DIC Star Hotels & Resorts Vinh Phuc

About this property

Crowne Plaza Vinh Yen City Centre by IHG

Suburban hotel with a full-service spa and a 24-hour health club
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Crowne Plaza Vinh Yen City Centre by IHG offers 170 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Vinh Yen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Crowne Plaza Vinh Yen City Centre by IHG, you'll be within walking distance of Vac Lake. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, massages, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 8.5 mi (13.7 km) from Tam Dao National Park and 13.7 mi (22.1 km) from Thiền viện Trúc lâm Tây Thiên
Crowne Plaza Vinh Yen City Centre by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Vinh Yen City Centre by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Vinh Yen hotel.

The hotel hosts a free manager's reception daily.
HOP Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
HOP Bar - This lobby lounge specializes in international cuisine and serves light fare only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 15 for adults and USD 7.5 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • HOP Kitchen
  • HOP Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9688 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Vinh Yen City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Vinh YEN City Centre
Crowne Plaza Vinh Yen City Centre by IHG Hotel
Crowne Plaza Vinh Yen City Centre an IHG Hotel
Crowne Plaza Vinh Yen City Centre by IHG Vinh Yen
Crowne Plaza Vinh Yen City Centre by IHG Hotel Vinh Yen

Crowne Plaza Vinh Yen City Centre by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 52 reviews
Rating 8 - Good. 5 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Prarthana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 4 nights in Aug 2024

10/10 Excellent

Namwoo, Bellevue

Stayed 3 nights in Apr 2024

10/10 Excellent

JAIYOUNG

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staffs but worst meal.
All the female staffs are much kind & friendly. It's appreciate. But the breakfast was terrible. Not good quality and no choice to enjoy. It's due to not many guest stay in the hotel. Just consider to dave cost for meal then happen this teribble meal status. The hotel need to consider how to have many guest in stable and need to level to the meal service.
Stayed 1 night in Jan 2024

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and comfortable room. Staff are very helpful and friendly. Highly recommended.
Stayed 8 nights in Dec 2023

6/10 Okay

Bhawna

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Our time at Crowne Plaza had some good moments and a few bumps along the way. Booking through Expedia caused confusion about airport pick-up, especially important for families like ours with a little one. When we arrived, our room had a broken air conditioner, and even though there was a control in the room, it didn't work. We ended up using fans for the night, which wasn't great. The next morning, though, breakfast was fantastic and made up for the rough night. We had to bring up the air conditioning issue ourselves, and the hotel manager was helpful. They offered us a massage and a ride to the airport to make up for the inconvenience. Despite a broken mini-bar, the staff was friendly and arranged taxis for us. Overall, the hotel has potential, especially with its friendly staff and good food. But better communication about services and fixing room issues without guests having to ask would make it a much better experience. Thanks
Stayed 3 nights in Dec 2023

10/10 Excellent

Preetam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this in error thinking it was in Hanoi. But Hanoi is about hour taxi ride from there. Luckily, the hotel was brilliant and we visited the most beautiful Monastery high in mountains, beautiful lake and the stunning village where the clouds touch the buildings as it’s so high up , tam dao. These turned out to be our fav places !’ The hotel , staff, food, service is immaculate! Also have lovely outdoor pool and jacuzzi’. We found out it’s mainly a business hotel but we loved every min of our safe! Stunning hotel !
Stayed 2 nights in Sep 2023

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's Service and then there's Hospitality. Crown Plaza hit all marks. The hotel decor is modern with beautiful clean lines. I came to play as much golf in 4 days. My, helped with my golf and transportation. The bellmen were always on time to get my golf bag. Restaurant staffs were always attentive. Breakfast spread was always plentiful. Lunch and dinner menus are diverse with international flavors. My large room was beautiful. I was sick for the last part of my stay and they made ginger lemon honey tea and gave me some medication. Thuy was very attentive and concerned about my well-being. Having said all that, the hospitality part means a lot to me so I'm going to mention everyone's name that made my trip memorable. Restaurant staffs: Ms.Linh, Mr.Khanh, Ms.Yen, Mr.Minh, Mr.Duan, Ms.Huyen, Ms.The, Ms.Thao, Ms.Uyen and Ms. Thuy. Front Desk: My, Lam, Tung, Hai, Son, Quynh, Duong, Minh Anh, Quoc Anh. Thank you to all ❤️
Stayed 2 nights in Sep 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are amazing, the food is great, they have lots of different options for breakfast which was fabulous. We had club access which I would highly recommend. Again, the staff can't do enough for you, they made our stay amazing, I would highly recommend this hotel above all others, thank you crown plaza for making our stay so wonderful.
Stayed 7 nights in Jul 2023

10/10 Excellent

Paul John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Yoke Kieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new 5 Star hotel
Hotel very new, opened in November 2022 and very clean. The bed was very comfortable but the pillows were too soft. However, the breakfast buffet was the same everyday with one or two variations. The duty manager, Mr Minh Ahn greeted us on arrival and showed us where the gym and spa was located. He also helped arranged our transportation locally and to Sapa. Very good service and care taken during our stay.
Drink at Club lounge
Club lounge on 22nd floor
Stayed 5 nights in Feb 2023

10/10 Excellent

Hansu

Stayed 4 nights in Oct 2024

8/10 Good

Desmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔、乾淨和舒適
Stayed 4 nights in Nov 2024

10/10 Excellent

Hansu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
빈푹지역 최고의 숙박시설
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
部屋は綺麗でゆっくり休めました。 シャワールームとトイレの照明スイッチが1ヶ所しかないので、ベッド側にあると助かります。 または、浴室側の照明を人感センサーだと良いです。
Stayed 1 night in Oct 2024

10/10 Excellent

taeyoung

Stayed 5 nights in Sep 2024

10/10 Excellent

MEI YEN, Taoyuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Sep 2024

8/10 Good

Ares

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

woon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff
nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

woon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shih Yung

Stayed 5 nights in Jul 2024

10/10 Excellent

Chuang I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MENGYUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Hansu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

taeyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024