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Zerohotel

4.0 star property

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Photo gallery for Zerohotel

Property amenity
Twin Room, 2 Single Beds (Port)
Property grounds
Pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Paseo Yugoslavo
    ‪4 min walk‬
  • Mirador Paseo Gervasoni
    ‪6 min walk‬
  • Plaza Sotomayor
    ‪8 min walk‬
  • Valparaiso (VAP-Rodelillo Airfield)
    ‪24 min drive‬

Room options

View all photos for Double Room (Colours)

Double Room (Colours)

Double Room (Colours)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Port)

Double Room (Port)

Double Room (Port)

  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Standard Double Room, Private Bathroom | Beach/ocean view

Winebox Valparaiso

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (251)
The price is €93
for 1 night
for 1 night
18 Mar - 19 Mar
Winebox Valparaiso

About this property

Zerohotel

Family-friendly hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Zerohotel offers 9 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 27-inch LED televisions come with cable channels and first-run movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and bidets. This Valparaiso hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Zerohotel, you're just a quick walk from Fine Arts Museum. Free breakfast, free WiFi in public areas, and free train station pick-up service are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 4-minute walk from Fine Arts Museum and 4 minutes by foot from El Peral Lift
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Zerohotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Valparaiso hotel.

Guests are served free cooked-to-order breakfast daily from 8:30 AM to 11:00 AM.
Zerohotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking (max. 3 spaces per unit)
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (431 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massages

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch LED TV
  • TV channels
  • DVD player
  • First-run films

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
Zerohotel offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Zerohotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 108 reviews
Rating 8 - Good. 19 out of 108 reviews
Rating 6 - Okay. 3 out of 108 reviews
Rating 4 - Poor. 0 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! All the staff were friendly and helpful, especially Matt!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen, MENLO PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, fantastic view, nice breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Brandt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and charming hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Valparaiso
This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised.
Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2023

10/10 Excellent

Clara Maria

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Cerro Alegre

10/10 Excellent

Cristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel en la zona turística de Valparaíso
Excelente hotel, muy bien ubicado en la zona turistica del cerro Alegre en Valparaíso. Muy buena atención del personal, piezas cómodas y rico desayuno. Totalmente recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very nice hotel and rooms, very quiet and superb view. Access by car difficult as in most places in Valparaiso,
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillside hotel with a view
Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Stayed 1 night in Dec 2022

8/10 Good

Timothy

Stayed 1 night in Apr 2022

10/10 Excellent

Peder Holk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019