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Hotel Description

During your stay at Gourmet Hotel & Restaurant ZUM STEINBOCK, you're just a quick walk from Isarco Valley. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Fine Dining Defregger, a fine-dining restaurant that serves regional cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, helicopter/aeroplane tours and cross-country skiing
  • 11 minutes by car from Trostburg Castle and 12 minutes from Velturno Castle
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Gourmet Hotel & Restaurant ZUM STEINBOCK ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Gourmet Hotel & Restaurant ZUM STEINBOCK

Everyone (1)
3 out of 5

Posted by on 18 Aug 2019

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Property Features

A winery is on site. Gourmet Hotel & Restaurant ZUM STEINBOCK offers its guests an outdoor pool and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Spa services, a library, and a terrace are also featured at the luxury Gourmet Hotel & Restaurant ZUM STEINBOCK. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. This 4.5-star Villandro hotel is smoke free.

  • 16 guestrooms or units
  • 2 dining venues
  • Local cuisine
  • Breakfast available (free)
  • Winery on site
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Chiusa/Klausen Station (8.3 km / 5.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Gourmet Hotel & Restaurant ZUM STEINBOCK offers 16 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Fine Dining Defregger – This fine-dining restaurant specialises in regional cuisine and serves lunch and dinner.

A la Carte Stein – On-site restaurant. Open daily.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Snowboarding nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Hunting on site
  • Downhill skiing nearby
  • Mountain biking on site
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Cross-country skiing on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in.

Gourmet Hotel & Restaurant ZUM STEINBOCK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Free on-site COVID-19 testing (Antigen/Rapid) is available
  • Carbon monoxide detector
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 175
  • New Year's Eve (31 December) Gala Dinner per child: EUR 175
  • A tax is imposed by the city: EUR 1.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20.00 per person (one-way)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 65.00 (subject to availability)
  • Late check-out fee: EUR 65.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 85

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gourmet Hotel ZUM STEINBOCK Villandro
  • Gourmet ZUM STEINBOCK Villandro
  • Gourmet ZUM STEINBOCK ndro
  • Gourmet Hotel & Restaurant ZUM STEINBOCK Hotel
  • Gourmet Hotel & Restaurant ZUM STEINBOCK Villandro
  • Gourmet Hotel & Restaurant ZUM STEINBOCK Hotel Villandro

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.