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Viola Palace Hotel

4.0 star property

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Photo gallery for Viola Palace Hotel

Exterior
Minibar, in-room safe, individually furnished, desk
Interior
Business centre
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Via Antonello da Messina, 90, Villafranca Tirrena, ME, 98049
  • Stadio San Filippo
    ‪15 min drive‬
  • Venetico Marina Beach
    ‪18 min drive‬
  • Villa San Giovanni Ferry Terminal
    ‪106 min drive‬
  • Reggio di Calabria (REG-Strait of Messina)
    ‪121 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 28.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Standard Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Double/Twin

  • Sleeps 2

Double Single Use

  • Sleeps 1

Triple

  • Sleeps 3

Similar properties

Reception

Jolly Charme Suite

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
5.0 out of 5, Exceptional, (26)
The price is €124
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Jolly Charme Suite

About this property

Viola Palace Hotel

Beach hotel with free breakfast and a fitness center
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Viola Palace Hotel offers 44 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Viola Palace Hotel, you'll be close to Church of Santa Maria della Valle. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Totò in Sicilia by Roger
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • 11 minutes by car from Senatoria Fountain and 11 minutes from Palazzo Calapaj
Viola Palace Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6997 square feet (650 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Viola Palace Hotel. Parking is available for a fee.

This 4-star Villafranca Tirrena hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Totò in Sicilia by Roger - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Totò in Sicilia by Roger

Things to do

  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (6997 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Viola Palace
Viola Palace Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Villafranca Tirrena
Viola Palace Hotel Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Hotel Hotel Villafranca Tirrena

Viola Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 11 out of 112 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sebastian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to stay at this place. It did not like a hotel. It looked like a haunted house. Empty, dirty, and no staff. It is surprising that Expedia has this on the list of hotels to stay in. No air condition for the past 3 years and we found out about it when we got there. The whole building has no a.c.
Stayed 3 nights in Aug 2024

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Checkin was great reception friendly and helpful Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented Even the bed sheets had holes in it
Stayed 1 night in Jun 2023

2/10 Terrible

robert

Disliked: Cleanliness
The bathroom was dirty, at the bottom of the shower door was very dirty, you could see that no one took the time to clean it. The people at the front desk, specially a young guy had no patience.
Stayed 2 nights in Sep 2022

10/10 Excellent

Graziella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were ancient. Pillows were 100 years old. Not hotel quality at all. Air conditioning was terrible. We were very uncomfortable there. Could not sleep. Could not wait to leave. I would not go back there. Parking was not great as advertised either.
Stayed 2 nights in Jul 2019

8/10 Good

Charles C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Geraldine

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and comfortable
Very friendly and helpful staff at reception and in restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Its a good hotel , we needed a place to sleep and was confortable, clean and very good service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money.
Newer building, great staff, every one is helpful.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tracy, Burlington, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, intermediate location
We visited off season, and the weather was poor. But employees were friendly, attentive, and helpful. We wanted a hotel near Messina for an early mornung ferry departure and the Viola Palace fit the bill.

8/10 Good

Bob, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Not near any restaurants, dinner at hotel was good, not great. Service OK. Room was clean, ample enough in size. Walked to church on Saturday night which was convenient. Parking was very close to hotel.

2/10 Terrible

Terry O, Las Vegas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible place to stay
We pre-paid two nights at the hotel and got out of there as quickly as we could. Staff was inhospitable and unprofessional. They emailed us really poor directions to the hotel from Messina. The locals could not figure them out. Upon arrival, the front desk representative tried to convince us to rent a car which we declined. We asked for directions to a nice beach in walking distance. After 30 minutes of walking we are told that it would be another hour to get there. Could not find a restaurant on the way back because he sent us away from the town. He reiterates that we should have rented a car when we returned. We basically wasted a day of our vacation with this hotel and left first thing in the morning. Do yourself a favor and go to Cefalu like we did. It's a hidden gem!

8/10 Good

Gary, Martha's Vineyard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the Highway
They gave us a nice room away from the Highway with a good view. The restaraunt was nice but not much else to do in town for one night during the off season.

4/10 Poor

JohnDD

Stopover for the ferry
Overall, a 2-star rather than a 4-star hotel. Apart from the size of the room, which was above average, nothing else distinguished the hotel from the regular Etap or other budget chains. Internet was barely working. Breakfast very poor (apart from pastries, nothing else could be eaten).

8/10 Good

Lanny, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Location outside Messina, quite area
The staff is extremely helpful by showing us the way to Punto Blue in Google map, as we miss to pay the toll and worry about the penalty. Breakfast was good, room was clean! Close to Supermarket.

8/10 Good

Shirley, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value
I found this to be excellent value for money. It had a small kitchen area, it was clean, and looked very nice, and was a great location for a stop to see the Vallei dei Templei, half way between Trapani and Syracusa on our trip around Sicily.The large balcony had a great view of the seaside, and there was a drying rack which was a big help to dry my handwashing. Breakfast buffet was very good, and the art on the walls was very nice photos of the temple ruins. Staff were outstanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julietta 500, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel!
What a gem of a hotel. For North American travellers you swear you were in a hotel at home. Lovely appointed, value priced and very helpful staff. We would plan our holiday around staying at the Viola next time. Congratulations to their staff and owners for such a lovely property at such a value price!

8/10 Good

Gregg, Denver, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected Jem
Really a terrific experience. The hotel stands as a jewel in (for Americans on holiday) an otherwise crowded and (typical) old fishing village. We were honestly concerned as we drove off the autostraude to the directed location as to the other facilities near the hotel but we're very pleased to discover a new, well maintained facility, separate, off street, gated parking and a very willing and helpful staff (ours was certainly broken Italian at best#. Rooms were clean, functional. Breakfast was convenient and delicious. The distance from the Messina city center is/was just perfect for us #althought the toll on and off is at the hotel's location so a little more confusion in what is a daily list of confusing and taxing drives in Italian traffic). Overall, we're very pleased with our hotel experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service
Excellent hotel, well situated
Excellent hotel, well situated and the staff is very friendly! :)

2/10 Terrible

Giuseppe

Stayed 1 night in Sep 2024

2/10 Terrible

Gianni

Stayed 2 nights in Jul 2024

2/10 Terrible

Maria Antonietta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024