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31 Aug 2023 by Samuel Ramiro (Accommodation & Front Desk Manager)
Nous sommes désolés que vous n'étiez pas à l'aise dans nos installations. Nous ne comprenons pas quand vous dites bruyant... puisque notre hôtel est l'un des plus calmes de la région... et concernant la saleté, je peux vous garantir que c'est un hôtel propre comme l'indiquent d'autres clients dans leurs commentaires. Cordialement.
26 Oct 2018 by Guest Experience
Thank you very much for sharing your experience with us. Hope you can visit us again very soon. Yours sincerely,
All-inclusive room rates at Gran Palas Hotel - Spa incluido are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Gran Palas Hotel - Spa incluido are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Gran Palas Hotel - Spa incluido offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 8 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Gran Palas Hotel - Spa incluido. Parking is available for a fee. This 5-star Vila-Seca hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Gran Palas Hotel - Spa incluido offers 102 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Vila-Seca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
Guests can enjoy full breakfast for a fee.
MOSS – This buffet restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
LOBBY BAR – This bar specialises in international cuisine. Open selected days.
LOBBY – This coffee shop specialises in Mediterranean cuisine. Reservations are required. Open selected days.
24-hour room service is available.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spalas has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Drinks are not included in breakfast, half board, and full board rate plans.
Children under 16 years old are allowed in the spa only after 6:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 10 AM-7:45 PM and must be accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
