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Hem Apartelle

2.5 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hem Apartelle

Property entrance
Group Room
Room amenity
Shower, free toiletries, towels
Standard Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
32 Gov A Reyes St, Vigan, Ilocos Sur, 2700
  • Crisologo Museum
    2 min walk
  • Syquia Mansion
    3 min walk
  • Cathedral of Vigan Historical Marker
    5 min walk

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Group Room

Group Room

Group Room

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 8
  • 4 Queen Beds

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Exterior

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Breakfast available
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About this property

Hem Apartelle

Guesthouse in Vigan with a 24-hour front desk
Dry cleaning, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a front-desk safe.
Hem Apartelle offers 9 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hem Apartelle, you're just a quick walk from Crisologo Museum. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Crisologo Museum and 3 minutes by foot from Syquia Mansion
As a guest of Hem Apartelle, you'll find tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe. Public spaces have free WiFi.

This Vigan guesthouse is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:00 AM: PHP 150 per person

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hem Apartelle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 750.0 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 150 per person
  • Rollaway bed fee: PHP 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hem Apartelle Guesthouse Vigan
Hem Apartelle Guesthouse
Hem Apartelle Vigan
Hem Apartelle Vigan
Hem Apartelle Guesthouse
Hem Apartelle Guesthouse Vigan

Hem Apartelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Erwin, Tarlac

Business traveller
Malfunction sink in the restroom
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Dec 2019

10/10 Excellent

Mae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok👍
Stayed 2 nights in Dec 2019

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room is okay ,but the bathroom have no toilletries so i buy at the front desk ..incomplete ammenities..
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Ryana

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The apartelle's location is just some minutes walk away from Vigan's tourists spots! The place itself was clean however the room I got (I booked 2 rooms for 1 night - the other toilet was okay), the toilet doesn't have any cover so its hard to business. The aircon was good but theres a technique on how to operate it. Indeed, there were towels provided however toiletries weren't! They only provide tissues. Their description was misleading!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are accommodating. The room is s clean and comfortable to relax with after roaming around.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing stay. It was not pricey but the place is clean, spacious, and provided us comfort. Excellent experience for the price!!! Very friendly and helpful staff!!! Thanks again, Ronald!
Stayed 1 night in Jan 2019

10/10 Excellent

Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Dec 2018

10/10 Excellent

Vasantha Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerto Princesa
I stayed in Hems apartel during my travel to Puerto Princesa in Palawan.The Hotel is nearby airport and a great one.It has spacious rooms ans service is good.
Stayed 4 nights in Sep 2018

2/10 Terrible

M.Reid, La Mirada, US

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very hesitant to write this review specially for a small mom and pop place like this but it was a nightmare checking-in. They didn't have our reservation on their "book" and they had me talk to someone on the phone, etc, etc. The front desk lady was very confused and upset at the person on the other line. They tried to get more money out of me because they could not calculate correctly. Granted it's an economical place to stay but it would be great to have all the amenities working properly. The a/c was barely cold and the toilet did not flush (we had to put water in a bucket and pour into the toilet). The shower wasn't the cleanest as well. The beds were ok and seemed clean which was a relief.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Stayed for 2 Nights. AC not working as it should be, mainit pa rin ang room. Di nagfflush toilet at night. Good location. Bawal sa maarte, pwede sa madiskarte.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay overnight
Our stay with my friend is worth it, more than the worth of the price., thanks., :-)
Stayed 1 night in Oct 2018

8/10 Good

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied client..
We are a family of 8 with 3child companion. Price is just right for the place. Location is accessible. If u’r in a large group this place is a go go for u.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location
Good location. WiFi is bad . Counter is helpful .

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect budget place to explore vigan
super clean, great AC, friendly staff available 24 hours, very central and quiet.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor internet connection, has a problem with the air conditioning unit, the heater is broken, we came at the hotel at 12noon but the attendant didnt allow us to check in until past 1pm and made us wait at the lobby even though the room is available and we even told them that we will be checking out at 5am which is too early for the regular check out of 11am and to compensate for our early check in.
Stayed 1 night in Feb 2018

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Great place!
The only thing I was not to happy about was the service and the internet. The guy who checked me in seemed to get annoyed when my devices wouldn't connect and I asked him to change me rooms closer to the lobby connection, which he said i could just use even though I was supposed to have wifi IN my room. Surprisingly, the lobby wifi was stronger than the floor's, so if you need it make sure to request a lower level room. Other than this, the location is great, the room was spacious and there was hot water. I would definitely recommend this place and stay here again?!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Michel

Liked: Cleanliness, property conditions & facilities
Un bon hôtel pas trop cher à Vigan
Hem appartelle est un bon hôtel bien situé, proche du centre de Vigan à pied. Un bon rapport qualité prix, des chambres calmes sans le bruit de la rue. 2 points à améliorer : faire le ménage quotidien de la chambre quand on reste plusieurs jours, et améliorer la connection wifi, disponible uniquement à la réception et pas dans les chambres.