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"Firstly the hotel was very accommodating to us when we first arrived. We were 4 hours early and they arranged for us to enter our room early with only
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Tsingpu Yangzhou Retreat ratings based on 1 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Tsingpu Yangzhou Retreat
Everyone (1)
3 out of 5
Could be good but a little run down
Firstly the hotel was very accommodating to us when we first arrived. We were 4 hours early and they arranged for us to enter our room early with only a short wait. Which I was very pleased about. They even suggested that we may want to go and have breakfast whilst they arranged it. The only issue I had with this was that after we had the breakfast we were informed we would need to pay $20 for it. Whilst I would have been fine to pay as we were early I feel that the correct thing to do would have been to tell us up front as it was presented as a freebie. Although I accept misunderstandings happen.
The room was large and the bed was comfortable. However it was also a little tired looking and the head board had lot of stains on it. Overall the hotel was just ran down and needed a bit more love and attention. There was wallpaper that was torn and the pool area was also in poor repair. We even had to find and erect our own umbrella.
I really think the hotel could be good but the attention to detail needs to improve. It can't be easy to run a hotel of this size and I guess the balance between reasonable room rates and quality is very difficult.
By no means was it terrible but to us it was not a true 4 star hotel.
Posted by Paul , from London on 14 Nov 2017
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.