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Grand Hotel Vientiane

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Vientiane

Lobby sitting area
Building design
Junior Suite
Junior Suite | Living area
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Ban Phonsinuan, Vientiane
  • Embassy of Thailand
    2 min walk
  • Vientiane Center
    14 min walk
  • Talat Sao
    16 min walk
  • Vientiane (VTE-Wattay Intl.)
    19 min drive

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Private kitchen

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Riverside Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (145)
The price is €66
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Riverside Hotel

About this property

Grand Hotel Vientiane

Hotel with free breakfast, steps from Embassy of Thailand
A restaurant, a coffee shop/cafe, and a business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Other amenities include conference space, concierge services, and dry cleaning.
Grand Hotel Vientiane offers 85 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Vientiane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

During your stay at Grand Hotel Vientiane, you're just a quick walk from Embassy of Thailand. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Embassy of Thailand and a 2-minute drive from Patuxay
  • Free shopping center shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Grand Hotel Vientiane also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Vientiane hotel.

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Hindi, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Vientiane

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Grand Hotel Vientiane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Vientiane
Grand Hotel Vientiane Hotel
Grand Hotel Vientiane Vientiane
Grand Hotel Vientiane Hotel Vientiane

Grand Hotel Vientiane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 53 reviews" "
Rating 8 - Good. 11 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Staff
The room was spacious the staff I have no words for the staff actually amazing outstanding Justice in my opinion whenever I need help with something they were there to assist me and even spent many minutes helping me And they didn't even seem to mind some of the request I to have
Stayed 7 nights in Aug 2024

10/10 Excellent

Richard, Everett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the price, includes breakfast and dinner, food price is extremely low compared to the west so a nice suprise with great quality. I found it odd that the table surfaces were not as clean as they should have been given the amount of labor standing around. Very nice experience regardless.
Stayed 1 night in Jan 2024

8/10 Good

fong

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I arrived I was greeted with courtesy, smiles and a willingness to assist me by the staff. The property has been the best since i started my travels which has been 24 flights covering 10 countries in 1 year. It was extremely clean, spacious, had a bath and 2 showers and well within my budget of about £30 a night.
Stayed 3 nights in Oct 2023

8/10 Good

David, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget option in central Vientiane.
Stayed 1 night in Oct 2023

8/10 Good

BT

Stayed 1 night in May 2023

10/10 Excellent

SATSADY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel nice and clean easy to walk arount the hotel corner restaurant ouiside a lot of international food japanese susi and vietnamese
Stayed 3 nights in Jul 2022

2/10 Terrible

Bobby, Fort Lauderdale

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up with cockroaches crawling on me in the bed
Stayed 2 nights in Aug 2022

10/10 Excellent

tomovet, Bangkok

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are staying at hotel to apply visa to the Thai Embassy in vientian. It is just across the road. The staffs are all great, very kind. The room is not new but well maintained. Best hotel for the purpose of visiting Thai Enbassy.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Excellent staff with excellent service.
Friendly and very accommodating staff. The breakfast was ok, pretty room but not so clean because the bathroom had smell and the tiles closed to the sink had toothpaste stains. Pretty good hot shower and great WiFi. If I’m going back to Vientiane, definitely I’ll book in this hotel because I feel safe and love the staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Watson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice and clean place. Staff very helpful and friendly at the reception, cafe and concierge. Special mention to Charisse and Burh for excellent service. Not quite sure I have their names spelt correctly.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, but a little away from the city and transport in and out via taxi or tuk tuk is haphazard and expensive.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent. Only problem: Internet connection. It cuts you off and you need to religion and/or reset your pc to get in again...
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

brunoga, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefeito! Hotel limpo, novo e com funcionários muito educados e atenciosos. Conseguimos fazer o check-in as 10h da manhã (antes do horário padrão). Café da manhã maravilhoso, muitas opções e tudo fresco.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

2/10 Terrible

Keome

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel with the potential to be more than it is!
The hotel has a massive mosquito problem. On the first night I killed seven in my room. I did not have any windows open or my door open. The next day I killed several more. The hotel rooms have a very poor internet quality. For example, the internet strength was only 1-2 bars at any given time. This is even after I called the hotel staff to see if they could fix the problem. If I wanted to check emails or anything I had to go down stairs to the lobby and use their computers. There is no pool or gym. There is also a weird smell every time I walk in the room and even in the hallways. The breakfast is not very good. It lacks a Western cuisine options just offering eggs, toast, and some fruit. The rest of the food is used over food from the previous day and Asian dinner food. Hence, no breakfast options. Also, if you work with the hotel on setting up a tour please make sure that they are very clear with the price of the ENTIRE bill and not just portions of it. Overall the hotel is modern and the staff for the most part are courteous and polite. That is the hotel's only saving grace. If you can find another hotel for a few days in the city I highly encourage you to find somewhere else. I have traveled throughout the Southeast Asia region and this hotel is at the bottom of my list
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Very disappointed, we were give a room next to lift and constant banging everytime the lift was used. Complained and was move to the next floor at the opposite end of the corridor, only to find very close to another lift, with the same noise problem. Also noise from what I can only guess as water tanks filling on & off. Walls very thin could hear TV from room next door.
Stayed 3 nights in Nov 2018

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visa run
Close to Thai consulate. Perfect breakfast for vegetarians.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Highly recommend!
Everything from our first step onto the property until getting in the car to leave the hotel was top notch. They really take good care of you and are very hospitable. They also speak very good english. The facilities were very nice, the place feels brand new. It has all amenities you would need. The bed is comfortable, air works good and has good hot water and water pressure. The breakfast each morning was delicious and had a wide assortment of food to eat. There is something for everyone. Additionally, the hotel is only about a 3min walk to the Thai consulate. I will definitely stay here again on my next trip.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nothing interesting, breakfast is not up to expectation.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price. Staff were professional and helpful in recommending things to do in Vientiane. Excellent location if you have to go to the Thai consulate.
Stayed 2 nights in Oct 2018

10/10 Excellent

Mary, Chiang Mai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying here. It is about a 5 minute walk from the Thai embassy so it's great for those seeking a visa. It's very comfortable here, the beds are up to western comfort standards. There is a TV with English channels, like the History channel. The staff was very helpful as well. Also, there is a bar next door that served delicious food. The location was really great and I felt at home here.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
It was our first time staying at the hotel and everything was wonderful and the breakfast was good.
Stayed 2 nights in Aug 2018