Schlosshotel Römischer Kaiser

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Schlosshotel Römischer Kaiser

Front of property
Front of property – evening/night
Lobby
Lobby
Junior Suite

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Annagasse 16, Vienna, Vienna, 1010
  • Kärntner Straße
    2 min walk
  • Albertina
    5 min walk
  • Hofburg Imperial Palace
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 24.0 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

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About this property

Schlosshotel Römischer Kaiser

Hotel with a 24-hour front desk, a short walk to Hofburg Imperial Palace
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Schlosshotel Römischer Kaiser offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The sightseeing around Schlosshotel Römischer Kaiser gets high marks from our customers. During your stay, you're just a quick walk from Hofburg Imperial Palace. Free WiFi in public areas, a bar, and a business center are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 5-minute walk from Hofburg Imperial Palace and 6 minutes by foot from Vienna State Opera
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. You can enjoy a drink at the bar/lounge. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Schlosshotel Römischer Kaiser.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.

Languages

Bosnian, Croatian, English, Farsi, French, German, Hebrew, Hungarian, Italian, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 28 per person
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cribs (infant beds) are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 28 per person
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Premier Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Römischer Kaiser Hotel
Best Western Premier Schlosshotel Römischer Kaiser Hotel Vienna
Best Western Premier Schlosshotel Römischer Kaiser Vienna
Best Western Schlosshotel Römischer Kaiser
Römischer Kaiser
Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser Vienna
Best Western Premier Schlosshotel Roemischer Kaiser Hotel
Best Western Premier Schlosshotel Roemischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Romischer Kaiser
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Römischer Kaiser Hotel Vienna

Schlosshotel Römischer Kaiser Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 555 reviews" "
Rating 8 - Good. 130 out of 555 reviews" "
Rating 6 - Okay. 36 out of 555 reviews" "
Rating 4 - Poor. 7 out of 555 reviews" "
Rating 2 - Terrible. 7 out of 555 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Rita

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is located in an excellent location. Very close to many restaurants and shopping. We walked to lots of sights. They should not advertise AC. The room had one small Ac that barely had any cool air coming out. It was a very difficult to sleep even with 2 fans. It was about 28c and the room brought no relief from the heat. I can’t imagine being in this hotel when it’s above 30c like it has been lately
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a classically beautiful hotel, located in a wonderful position near galleries, shops, restaurants and concert venues, in a most beautiful city. We are in our 70s and loved it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful well established property which oozes charm and comfort, with many eating and entertainment options within easy walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel in a great location. Warm welcome from staff, with a complimentary upgrade to a suite. Room was huge, well equipped, and spotless. Enough storage, mirrors, and plugs. Toiletries great quality. Would stay again and have recommended to friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kaitlynn

Stayed 1 night in Aug 2024

4/10 Poor

Timothy David

Travelled with family
Liked: Cleanliness, staff & service
The air conditioning needs an upgrade as it did not keep the room cool
Stayed 5 nights in Jul 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at this hotel for 5 nights in a deluxe room. The hotel is situated in an excellent location to get to al popular attractions. It is very central but in a quiet cobbled authentic side street. The breakfast is very good with a lot of choice and as much as you want to eat. It is very clean but needs updating. It is in traditional style but shows its age. Our shower was from the bath taps although strong enough. Both plugs do not fit properly n the sick and bath. The bed is comfy. **Our main issue has been the air con. It just has not been adequate for the hot temperatures. We have not slept at all. Being in the room hasn’t been pleasant any time of the day but unbearable at night. When we asked we were told that there was nothing that could be done and we were offered a fan which did very little**. Sadly because of the air con we would not recommend.
Stayed 5 nights in Jul 2024

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Do not stay here in the summer! The property does NOT have air conditioning! They say they do, but we had it set to the lowest temp and highest output and it was barely cool and you could only feel it blowing if you put your hand right on it. It was 90F/32C outside and much hotter inside. We couldn't spend any down time during the day in our room. We couldn't sleep at night. Upon bringing this up to the lady at the front desk, we were given a small fan that didn't help that much. We were given an excuse of the AC system being 30yrs old. This isn't a cheap hotel - use the money to upgrade your AC, it's not meant to work for 30yrs! Or stop misleading people and don't write that you have Air Conditioning when you don't! When we asked to get a refund/discount, we were told the manager will be in in half an hour. However, no phone call came, no one tried to contact us that day or the next. When asked again, we were told he is now on vacation. Also, they charge 28eur per person for breakfast, which is ridiculous. You can eat way way cheaper at most cafés right outside the front door. Oh, and it's just as hot in the breakfast area as the rest of the hotel. The room was small, barely space to open our suitcase. Every drawer in the room is only 3-4 inches deep- so you can't put your clothes in them. Room temp was melting chocolate. Took everything out of the minibar and used the fridge to keep our food cool. That fridge was never cold either, just cool. Wouldn't stay again
Stayed 4 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Eugene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was friendly and helpful. We were met by Filip who was so helpful and great customer service!
Stayed 4 nights in Jul 2024

10/10 Excellent

Safa, San Anotonio

Stayed 5 nights in Jul 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property with a central location but in a quiet street. The hotel is very clean with excellent customer service. The staff is very professional and friendly. The only concern we had in our room was that the shower floor gets very slippery while showering since the shower tub only has half a door that blocks the water, so if you have small kids or the elderly need to be careful. Lots of restaurant options near buy, stores, shopping and walkable to many main attractions. We had a great time in Vienna and definitely would stay in this hotel if we visited Vienna again!
Stayed 3 nights in Jul 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great central location. The hotel was nicely decorated in ornate Viennese style and maintained well. Our visit was summertime and the area experienced hotter than normal temperatures. Unfortunately the hotel air conditioning unit could not keep up with the heat and humidity load. The air from the room unit felt like recirculated fan air - no cooling. The room air did not feel cool until 2-3 AM and was just marginally cool. We were able to get a room fan to move the air more. It was the most uncomfortable 4 nights I have experienced. I do not feel the hotel can claim to have A/C during the summer. This may be true for a lot of European boutique hotels but temperatures above 80-85 degrees Fahrenheit overwhelm this A/C unit.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a great location, with an old-fashioned ambiance. Lovely stay.
Stayed 2 nights in Jul 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is the number priority when going on vacation. Food, excellent.
Stayed 3 nights in Jul 2024

6/10 Okay

Bhaktasharan, colorado springs

Travelled with family
Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Theresa

Stayed 1 night in Jul 2024

10/10 Excellent

Silvana

Liked: Cleanliness
The bus to the airport is a great thing
Stayed 1 night in Jul 2024

10/10 Excellent

Ruslana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My place in Vienna
Cosy, comfortable hotel at the heart of the city centre.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with family
This hotel was one of the highlights of our stays in Austria. The air conditioning and the hotel amenities and the cleanliness of the room offered us more than what we expected.
Stayed 4 nights in Jun 2024

10/10 Excellent

Antoaneta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Jul 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel right in the heart of Vienna. Short walk to subway
Stayed 2 nights in May 2024

10/10 Excellent

Yaxin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean, well-decorated room. Also very close to good dining options and walkable to the opera house!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel conveniently located
Good service, nice room, good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a central, quiet location
We had a great stay here. Central location on a quiet pedestrianised street, within easy walking distance of the main sights. We’d booked a deluxe room and were upgraded to a suite - a lovely surprise. We had everything we needed. Very comfortable bed. Helpful staff. Thank you!
Stayed 1 night in Jun 2024