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Mercure Vienna First

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Vienna First

Breakfast, lunch and dinner served
Sports facility
Privilege, Room, 1 Queen Bed
Reception
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Schwedenplatz
    3 min walk
  • Stephansplatz
    4 min walk
  • St. Stephen's Cathedral
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hotel Mercure Wien Zentrum

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1016)
The price is €201
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel Mercure Wien Zentrum

About this property

Mercure Vienna First

Eco-certified Vienna hotel in Innere Stadt with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a snack bar/deli and self parking. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
Mercure Vienna First offers 49 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Vienna First. During your stay, you're just a quick walk from Stephansplatz. Features include a restaurant, a snack bar/deli, and a business center.
  • Enjoy a bite to eat at the bistro
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from St. Ruprecht's Church and Schwedenplatz
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Vienna First. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
VIENNA 1st - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Parking and public transport

  • Self parking on site (EUR 32 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 23 per person
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • VIENNA 1st

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
  • Self parking fee: EUR 32 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Vienna First offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 711 reviews" "
Rating 8 - Good. 261 out of 711 reviews" "
Rating 6 - Okay. 43 out of 711 reviews" "
Rating 4 - Poor. 5 out of 711 reviews" "
Rating 2 - Terrible. 4 out of 711 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ramin, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was fair. Pillows need to be replaced....too lumpy. But staff is very friendly, particularly in the restaurant. Location was our main focus and it was great, except we did not like an armed guard standing outside our adjacent building.
Stayed 4 nights in May 2024

8/10 Good

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Stayed 8 nights in Apr 2024

8/10 Good

Patricia

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Splendid staff!
Stayed 1 night in Jan 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Stayed 3 nights in Dec 2023

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Chiew Qooi Goh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky hotel near bars, transport, and all of the major attractions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Close to centre but in a nice little platz with bars and restos
Stayed 4 nights in Jun 2023

8/10 Good

Laura

Stayed 2 nights in May 2023

10/10 Excellent

april

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2023

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, especially the young woman that checked us in and worked the evening shift. We were "upgraded" to a room since we signed up for your frequent stays. However the room overlooked the bar row and since the rooms a/c wasn't working well, we tried to open the windows BUT way too noisy so it was tough to get a good nights sleep even with the windows closed. Hotel was very clean though and all the staff was great from front desk, to housekeeping, to wait staff. Thanks
Stayed 4 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.
Stayed 1 night in Apr 2023

10/10 Excellent

goanho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

FOTEINI

Stayed 2 nights in Feb 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with reasonably sized rooms. Reception staff were friendly and helpful. In a good location for access to all main points of interest.
Stayed 4 nights in Feb 2023

6/10 Okay

NICUSOR

Disliked: Amenities
Location was good
Stayed 3 nights in Jan 2023