Hotel Rathauspark Wien, a member of Radisson Individuals

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rathauspark Wien, a member of Radisson Individuals

Suite
Lobby
Front of property
Suite
Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Rathausstrasse 17, Vienna, Vienna, 1010
  • Rathaus
    2 min walk
  • University of Vienna
    3 min walk
  • Rathausplatz
    4 min walk
  • Vienna (VIE-Vienna Intl.)
    26 min drive

Room options

Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Rathauspark Wien, a member of Radisson Individuals

Hotel with a 24-hour front desk, a short walk to Vienna Christmas Market
A bar/lounge, a snack bar/deli, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Rathauspark Wien, a member of Radisson Individuals offers 117 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Rathauspark Wien, a member of Radisson Individuals's great location. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Rathauspark Wien, a member of Radisson Individuals.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, French, German, Italian, Mongolian, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 1640 ft (EUR 31 per day)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 24 for adults and EUR 9.5 for children
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (484 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s air conditioning will not be available from October until April

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 9.5 for children
  • Nearby parking fee: EUR 31 per day (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Hotel Rathauspark
Austria Trend Hotel Rathauspark
Austria Trend Rathauspark
Hotel Austria Trend Rathauspark
Hotel Rathauspark
Rathauspark
Rathauspark Austria Trend Hotel
Rathauspark Hotel
Trend Hotel Rathauspark
Trend Rathauspark
Austria Trend Hotel Rathauspark Vienna
Austria Trend Rathauspark Vienna
Austria Trend Hotel Rathauspark
Hotel Rathauspark Wien, a member of Radisson Individuals Hotel
Hotel Rathauspark Wien, a member of Radisson Individuals Vienna

Hotel Rathauspark Wien, a member of Radisson Individuals Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1021 reviews" "
Rating 8 - Good. 366 out of 1021 reviews" "
Rating 6 - Okay. 94 out of 1021 reviews" "
Rating 4 - Poor. 36 out of 1021 reviews" "
Rating 2 - Terrible. 15 out of 1021 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Vienna very tidy city
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2024

10/10 Excellent

rogie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was switch to their sister hotel due to construction the name of the hotel is Austria trend hotel Europa which is in the city center, close to stephenplatz subway station, I like the hotel due to location, in front has 2 cafe that serves food whole day, everything is close by walking distance to most place to see In Vienna. We did not purchase the breakfast co it's 28 euro per person which we are across to the cafe for 3 and we paid 40euro.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dena

Stayed 3 nights in Apr 2024

4/10 Poor

Helen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Renovations had commenced. We got shut on 3rd floor on the first evening with no means of fire escape as hardboard floor for building works had wedged corridor door closed. No phones in room but luckily had a mobile to phone externally so receptionist could come and free the door so we could access stairs or lift and leave the building for our evening meal. Electrics not working properly. Items wouldn’t charge. Safe in room was broken and had to be replaced on second day with valuables kept in paper envelopes at reception desk for first day/night. Limited breakfast. Room not cleaned properly, cups not washed etc. Limited tea and coffee. No milk in rooms and none available at reception. All in all a really poor show for a radisson hotel. Charged €60 for transport from airport arranged by hotel. Driver came into reception and discreetly gave receptionist a cash ‘backhander’. Uber return to the airport was €32. Vienna itself is a lovely city and well worth a visit but stay somewhere else.
Stayed 4 nights in Apr 2024

4/10 Poor

Joe

Disliked: Property conditions & facilities, room comfort
The hotel was being renovated outside and our standard room was very small with a double bed squeezed in against a wall. The hallway light didn’t work and there was a shortage of mirrors in the room. The location is good and the fruit and nuts in the lobby were a nice touch
Stayed 3 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Place is small and old but great location
Stayed 1 night in Apr 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved out stay at the Hotel Rathauspark. It is ideally situated, within walking distance of many attractions, and the staff were superbly friendly and helpful. Even though a part of the facility was undergoing renovation we did not experience noise or inconvenience, except that the lounge area was not available. Breakfast was sumptuous. Shoutout to Kain who always greeted us with a warm smile.
Stayed 5 nights in Mar 2024

4/10 Poor

Theresa

Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location. Quiet. Easy to walk everywhere. Super comfy beds. Good breakfast.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor
DO NOT BOOK THIS HOTEL. Absolutely nothing like described on the internet. I can’t believe The Radisson put their name to this hotel. Probably more like a 2 star. Decor from the 80’s, shower didn’t work, hairdryer broken, marks on the table, trip hazards in the hallway.
Stayed 3 nights in Feb 2024

8/10 Good

Echelle

Liked: Cleanliness, staff & service
The hotel itself was lovely. However the exterior and interior are both under construction. The hotel did contact me and advised me of this on advance. It is situated in an excellent location for transportation to the main sights via the tram system and there are two sightseeing bus stops very close to the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rita Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

janet

Travelled with family
Liked: Cleanliness, staff & service
Pretty central for the city, hotel abit battered and bruised in the room but clean comfy bed. Shower needs attention!
Stayed 3 nights in Jan 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, very easy to travel to and from! Located on a quiet street close to a beautiful catherdral. I booked the single economy room and it matched expectations. Other reviews complain thats it's small and dated but I found it fine, it is on the smaller side but depending on the type of traveller you are, thats fine. The hotel is a base for me and I intend to spend my time elsewhere so for that, it was perfect. I'm a big guy and found it fine, the bathroom was the only "issue" as the shower cobicle was the size of me but I made do.
Stayed 2 nights in Jan 2024

6/10 Okay

Martyn Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean, comfortable and central
Stayed 1 night in Dec 2023

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location of the property. It is convenient and close to the city center. We walked everywhere. The breakfast is decent too. The staff has been helpful as well. We enjoyed our stay.
Stayed 3 nights in Dec 2023

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a start, the atmosphere of the room was bad, because the first impression was of the room, in a first class hotel, was not pleasant. First, the bathroom very small, but is Ok, We only had one hand towel and one of foot towell. The decoration was the worst, the window curtain was broken and couldn’t be move to close or open. And most basic thing in a hotel room, comfort for guests, the bed in a very strange position , with the headboard next to the longest part of the bed and one of the corners outside the wall. (I have photos if anyone in administration wants to see the room that I talking about). After my complaint, of course, they gave us a real hotel room and no complaints about it. But, the first impression counts.
Stayed 1 night in Dec 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok Hotel
The standard room is tiny and furnished with outdated furniture and beds/mattresses. The bathroom is extremely small and equipped with a whimsical size shower. The location of the hotel is central. Overall, the hotel is not a luxury hotel, it is however clean and the location is good.
Stayed 7 nights in Dec 2023

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pass if you appreciate a cozy bed
Very hard mattress. No elevator to the first floor. In room fridge broken. The fridge wouldn’t usually matter but we stocked up on groceries planning for Christmas closures.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ian, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent, though the laundry service was closed for many days around Xmas & the elevator was broken during some of our stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel with super friendly team ⭐️
Perfect location for Christmas markets. Clean room with all facilities needed Super friendly staff who were very helpful and informative. Willi gave us lots of travel information and super restaurant recommendations which boosted our stay. Special treats from the team were an added bonus - hand made biscuits were gorgeous!! Will return again for sure.
Stayed 2 nights in Dec 2023